Protocol error when replying to emails.

I am having problems replying to some members emails, everytime I go to Send a protocol error message pops up.

I have disbled the McAfee antii virus software with no joy.

Does anybody know what could be causing this?

What's the exact message? (Take screenshot if the error text isn't copy/pasteable. )

How do I do a screen shot Jake?

Print screen button, right click and paste onto Word or any any image treatment software.

Thanks.

Here's the message.

[ATTACH]25148[/ATTACH]

Unistall that Antivirus and try send some mails, maybe that will help, and reinstall it if it works.

And hoppefully you will answer my mails to =), this explains why i have not recived any answers from y, it´s ok no hard feelings. Computer world is a world of it´s own sometimes =)

This maybe relevent to you depending on your ISP (BT are good for this) but alot of them are just turning on smtp Authentication. I cannot for the life of me remember if MCafee has it built in so you have to put in your smtp details in your email client and mcafee. failing that you may just have to enter it in your email client if this is the case. Again this maybe toatally irrelevet to yourself but the most commong resolution to that error is what i have described

You need to turn off scanning of outgoing email in McAfee Antivirus.

Double click the Red M in the bottom right hand corner of the screen. This opens McAfee security centre.

Select Virusscan from the list on the left

click on Configure virusscan options

click Advanced

select Email Scan tab

click the box next to Outbound messages, to remove the tick

click OK twice

reboot the computer

send your emails

That works a treat geoff, thank you guys.

Glad to be of assistance