CJ Posted December 3, 2004 Share Posted December 3, 2004 Some of you may have seen a thread I started last night asking for advice on trojans. Well, I downloaded Trojan Hunter and it found four of the buggers. I deleted them and thought all was then well but once i restarted my computer it would not access the internet. I had our (sort of) IT guy look at it and it has stumped him. It wont allow access to the broadband that I have via a zoom router nor will it allow internet access. It is as if it does not recognise that the router is there and does notsee any signal coming from BT broadband. I have now taken that machine off and hooked up an old machine and it is running fine. Internet, email and everything else is AOK. So, should I just wipe clean the new machine and start again or is there something I should try first? Please remember I am to computers what dude is to modesty Quote Link to comment Share on other sites More sharing options...
Miguel Posted December 3, 2004 Share Posted December 3, 2004 Im interested in this also it has happened twice to me and the only way i have got it to work again is to use a sytem restore. Not sure this is the best way or even if it has got rid on the pesky trojans ..But it got me online again so is there a better way??????? Quote Link to comment Share on other sites More sharing options...
Steve Cargill Posted December 4, 2004 Share Posted December 4, 2004 Hi CJ. What OS are you running? Can you ping your router? Have you got your new and old pc on together attached to the router? Yes >> can you ping the IP address of the DNS server? No >> are you set to DHCP from the router or static? >> Have you got an UP address Quote Link to comment Share on other sites More sharing options...
carl0s Posted December 4, 2004 Share Posted December 4, 2004 I've seen "newDOTnet domains" do this. new.net and it's associated other shit (one called "Save") also does it. See if Save/SaveNow/NetNow/New.net/something along those lines is in the add/remove programs control panel, and if so remove them & restart, see if that helps. failing that, if you're on windows xp, the following might fix you up: start -> run -> "cmd" [enter] in the command window, type: netsh int ip reset resetlog.txt [enter] then restart the computer if that doesn't work I have a nice util that does a bit more than the above does. Quote Link to comment Share on other sites More sharing options...
CJ Posted December 4, 2004 Author Share Posted December 4, 2004 Thanks for all the advice guys but I have decided to take up an offer I had from my friend matt over here in Oxfordshire who is currently looking at it. Quote Link to comment Share on other sites More sharing options...
carl0s Posted December 5, 2004 Share Posted December 5, 2004 ok dude, but if it IS Windows XP and he starts scratching his head after a while, do him a favour and at least suggest he try running this: http://www2.css-networks.com/WinsockXPFix.exe it fits on a floppy and doesn't need installing or anything - it just fixes the windows IP networking which seems to get screwed fairly commonly. It's done my head in often enough! Quote Link to comment Share on other sites More sharing options...
CJ Posted December 5, 2004 Author Share Posted December 5, 2004 Thank you my friend. I have sent the link onto him Quote Link to comment Share on other sites More sharing options...
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