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The mkiv Supra Owners Club

Word of warming about mytyres.co.uk


AJI

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I had a bad experience wz mytyres

ordered tyres from them and paid

the delivery time was around 3-5 days

no tyres on 5th day, I called them to chase & the girl on the phone said that aparently they couldn't charge my credit card :(

i asked her why nobody called me then she said she has no idea

i paid again (from same c/card btw) & they've promised to deliver them asap because i was going away soon & needed new set for my Supe

no tyres after another 5 or 6 working days, i've chased them twise...after 7 days I had to cancel the order & urgently order set from local supplier for nex day delivery as i was due to leave

i went away to europe, came back after few days, and day after my arrival had delivery man wz set of tyres calling at my door! :blink:

alsmost 3 weeks for delivery and also bearing in mind that order has been cancelled:Pling:

idiots!

i've send them back, called mytyres to ask what happened wz my cancellation & refund...they had no idea even i had a record wz the name and all details of the last person i've spoken to (when cancelled the order)

after that it took them 3 or 4 weeks to refund money on my c/card (after 2 or 3 emails I've sent to them to chase for money)

 

spent a lot of time talking/emailing this idiots

money were away for 1.5 month from my c/card

had to pay at least extra £150 for set of eagles from local supplier

(had no time to order them with another inet co)

 

so i never gonna use them again

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spoke to him again last night and the brand was Federal.

I know, not one of the best by a long margin; I questioned him why he went for that brand, and again he told me that he is no tyre expert and simply went via the description given on the website. (Which is fair enough I think).

 

I was thinking that the following quote from Marbleapple was something that will interest him. And I thought similar myself that something like this should exist.

 

The relevant legislation is the Sales of Goods Act which deals with items sold via description. If an item is sold as 'super dooper' then under the SGA the tyres should be as such. Sections 12-16 cover all you need to know.

 

 

 

Just also want to re-itterate that this guy is no speed freak, I don't think it was a speed related issue. So its either the tyres or something on the road. I also questioned him about what was on the road and he told me that it was just plain and simple wet, nothing else. He followed a car round the same corner which experienced no problems, so he puts it down to the tyres being fully to blame.

I then questioned the tyre pressures etc. but he had them checked after the incident and they were ok.

 

But, I think he's now got enough information to proceed. Marbleapple's comment should prove useful, so I will pass that over to him and let him get on with it.

 

Cheers.

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