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Word of warming about mytyres.co.uk


AJI

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Just been speaking to a friend of mine who bought some tyres off the mytyres.co.uk website based on the decription given on the webpage that stated along the lines that it was a high performance tyre aimed at sportscars etc. etc.

 

The tyres arrived and he got them fitted and he noticed that they had practically no grip. He put this down to the releasing agent run in period. But still after well over 100miles of running in they had no performance grip at all.

 

On driving his Subaru around a corner on his commute back from work (on a wet road) he understeered straight off it and mashed up the front of his car in a wall.

 

 

Now where does he stand legally I was wondering? He has been onto 'mytyres.co.uk' (owned by delti.com) and they put the tyres through a manufacture test to see if they were faulty. Surprise surprise the manufacturer said they were ok. (As they were always going to do I would think).

'mytyres' say his claim has therefore been rejected and are now trying to charge him for the cost of sending the tyres to be tested !

 

 

But the issue is that my friend bought the tyres based on the decription given on the website, which 'mytyres' or 'delti.com' are in charge of. Any legal buffs out there know if he would be able to claim back the damage repair to his car based on this ?

 

His car is a Subaru Legacy estate but with the Impreza turbo engine etc. He usually goes for the budget tyre range as he gets long life out of them. But he tells me these latest tyres were shockingly low on grip..... contracdicotry to what the webpage advert stated.

Having no ability to prove scientifically that the tyres have no 'performance car grip level' and knowing that the advert was missleading... is there much chance of him taking it to court and building a case ???

 

Or is there something within webpage advertising that lets 'mytyres.co.uk' off the hook ?

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I'll be amazed if he gets anywhere with this. To me it sounds like it's his own fault.

 

The "my friend bought the tyres based on the decription given on the website" part just doesn't ring true at all.

 

As you know, people should drive to the grip levels available, not by what it said on some website description when he bought the tyres.

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As jake says, i give him no hope at all. I bought a set of tyres about 4 months back and leaving the tyre unit i was all over the show, wheel spinning in 4 gear at around 3o mph ! i was expecting this so just slowed right down and took it easy. it took about 50 miles for the grip to come in to the tyres fully.

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Well the guy is in his 40's and although he has what can be called a performance car ;) he doesn't really drive fast at all. He usually has his dog in the back and drives like a grandma.

But I do know he has practically no knowldge of tyres etc. And therefore all he has to go on is the sales decriptions on websites etc.

 

But the above post is basically what he has relayed onto me. There may be things he's left out.

 

Jake

"As you know, people should drive to the grip levels available, not by what it said on some website description when he bought the tyres."

 

Very true, but what if the tyres didn't provide any safe level of grip and the only time you notice this is when you go round a corner and slide off?

 

Suppose it could be the case with any tyre really.

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apparently it was the first time on a wet road. Could easily be down to his driving. But with 4WD and his grandma pace it just got me thinking.

 

Don't know about anything else on the road. Good point.

 

He told me he was following another car that had gone round the corner with no problems.

 

 

I guess you guys are right, probably nothing he can do with respect to the decsription on 'mytyres'.

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Just been speaking to a friend of mine who bought some tyres off the mytyres.co.uk website based on the decription given on the webpage that stated along the lines that it was a high performance tyre aimed at sportscars etc. etc.

 

The tyres arrived and he got them fitted and he noticed that they had practically no grip. He put this down to the releasing agent run in period. But still after well over 100miles of running in they had no performance grip at all.

 

On driving his Subaru around a corner on his commute back from work (on a wet road) he understeered straight off it and mashed up the front of his car in a wall.

 

 

Now where does he stand legally I was wondering? He has been onto 'mytyres.co.uk' (owned by delti.com) and they put the tyres through a manufacture test to see if they were faulty. Surprise surprise the manufacturer said they were ok. (As they were always going to do I would think).

'mytyres' say his claim has therefore been rejected and are now trying to charge him for the cost of sending the tyres to be tested !

 

 

But the issue is that my friend bought the tyres based on the decription given on the website, which 'mytyres' or 'delti.com' are in charge of. Any legal buffs out there know if he would be able to claim back the damage repair to his car based on this ?

 

His car is a Subaru Legacy estate but with the Impreza turbo engine etc. He usually goes for the budget tyre range as he gets long life out of them. But he tells me these latest tyres were shockingly low on grip..... contracdicotry to what the webpage advert stated.

Having no ability to prove scientifically that the tyres have no 'performance car grip level' and knowing that the advert was missleading... is there much chance of him taking it to court and building a case ???

 

Or is there something within webpage advertising that lets 'mytyres.co.uk' off the hook ?

 

Legally I would say he has little or no chance of any legal claim against mytyres or their parent company. If he chose to put on a tyre that was not a recommended tyre for the vehicle ie OEM then that's down to him.

 

Secondly, he chose a "budget" tyre. Why anyone would chose to purchase a budget item, that is the single most important part of the car in terms of grip,braking and safety is beyond me. It is your only contact with the road and not worth the saving.

 

Lastly, and this may sound harsh but I don't mean it to be, he understeered on a wet road going round a corner. That means, that he was driving too fast for the level of mechanical grip that his tyres offered for the conditions.

 

His only other option is to have them independently tested but that is going to cost more than a few quid.

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Mate, simple fact is that just because Woolongdingdong describes its Super Grippy Hyper Performance Max Extreme Action 5000 tyre as a high performance tyre doesn't mean it's actually going to be any good. I'd never ever try and save money when buying tyres, especially on high performance cars. My mate used to buy remoulds for his Laguna and eventually listened to me and bought a proper set of tyres and couldn't believe the difference. The descriptions on mytyres come directly from the manufacturers and have nothing to do with mytyres, it's down to the manufacturer. Whoever is the unknown maker of the crappy tyres he bought clearly feels that the tyres perform within the company's parameters for that tyre, but they will clearly be far lower than those of a proper tyre company. Finally, this thread shouldn't have been called "Word of warming about mytyres.co.uk," but something like "word of warning about buying crap budget tyres." Next month's evo is going to have a huge test of high performance tyres from 9, no doubt well known, manufacturers, I suggest everyone has a read when it comes out.

 

Just wanted to add that I am sorry to hear about your friend's car but reading that he always buys budget tyres I'm amazed he hasn't had a big smash sooner. Honestly, just spend a little more and get a tyre that you can trust, worth it in the long run.

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Next month's evo is going to have a huge test of high performance tyres from 9, no doubt well known, manufacturers, I suggest everyone has a read when it comes out.

 

Yeah that. Although I would only buy a few types of tyre I'm interested in reading what they have to say.

 

As for this Scooby bloke. Sounds like he bought some el cheapos and paid the price. Tyres is the one area that you absolutely don't scrimp on. Stick with a tyre known to be good and drive to the conditions.

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AJI.. need to know the make.

 

Being in the trade , its not the first time iv heard reports of my tyres being a bit poor - also i as i have said many a time , iv was informed from an insider at toyo that the mytyres Toyos are not to UK spec and are imported from other countries due to them being a foreign firm. How true this is i dont know but could explain some problems.

 

Going back to the Toyo comment about the them being poor in the wet , in our experience they have always been very good,

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I've used Mytyres twice for Eagle F1s and found them to be perfectly okay after a short scrubbing in.

 

I will say that this last set haven't lasted as long as before but I put that down to Goodyear trying to subtly 'persuade' people to go for the new Asymmetrics by making them softer.

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The relevant legislation is the Sales of Goods Act which deals with items sold via description. If an item is sold as 'super dooper' then under the SGA the tyres should be as such. Sections 12-16 cover all you need to know.

 

I would point out that any court would roll its eyes hearing that a person thought the tyres were faulty but drove the car for 100 miles anyway.

 

Personally I would never send the tyres to a testing company owned by the defendant.

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You could have any tyre on the car, and still lose grip, it is really only a small part of the equation, i.e put the best tyres you can buy on your supra and try and go around a roundabout as fast a you can in the wet etc etc, unless you are the stig you will lose it, and even he spun a koeniggsegg amongst other cars, which i am sure would not have had nankangs etc on, i would say his chances are slim to none with a claim, and slim is out of town:rolleyes:

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