Pixelfill Posted July 17, 2007 Share Posted July 17, 2007 I am tearing my hair out here . I have been having issues with my Sky provided router from the day it arrived. Up until recently I could either reboot the router or repair my network connection and it would work again, however now my internet connection is dropping out infuriatingly frequently. I can ping the router, I can ping other machines on the network. but usually I can't access the internet. Am I alone here or is this not uncommon. The really annoying part is that I have a perfectly functioning router sat unused. I can't use my old router because Sky won't let me have pulled out the username and the password from the sky Netgear router but it won't work with my Belkin router. Why do they have to make life difficult. sorry - just had to rant - assuming that this post gets through my router. Mike Link to comment Share on other sites More sharing options...
robin Posted July 17, 2007 Share Posted July 17, 2007 Maybe they have limited your connection to only work with the MAC address of the supplied router? Some routers will let you enter your own MAC for this reason. Other things to check are that you have the right vpi/vci numberes entered in the other router. I was in a similar situation stuck with a crappy USB modem and my isp would only let me buy a router of them. Bought one on ebay and managed to get it working in the end. Link to comment Share on other sites More sharing options...
Dazzi Posted July 17, 2007 Share Posted July 17, 2007 Having this trouble with BT 8mb broadband. Always cutting out, always need to reset the ip address. I was considering going with Sky but looks iffy now. Link to comment Share on other sites More sharing options...
robin Posted July 17, 2007 Share Posted July 17, 2007 It is most likely bad hardware. I often run VPN tunnels and other bits over my router and generally give it a hard time. Some routers would just drop connections after a set amount of time. I have found most routers just fall over if you have lots of concurrecnt connections going. If your running torrents or other file sharing type stuff try limiting the maximum number of connections. Either that or spend some £££ and buy a decent dreytek router or something. Link to comment Share on other sites More sharing options...
supRo Posted July 17, 2007 Share Posted July 17, 2007 I've been really happy with my Sky broad band and the connection has been almost faultless. How are you connected to the router? - I know USB wireless connectors are not so good. I'm using a netgear laptop card Link to comment Share on other sites More sharing options...
Jake Posted July 18, 2007 Share Posted July 18, 2007 a USB wireless connection, Ro? Link to comment Share on other sites More sharing options...
MrRalphMan Posted July 18, 2007 Share Posted July 18, 2007 Once I had the userid/password I was able to use my other router. Which userid/password are you using? If it's the admin/sky one you use to access the web setup, thats's not the one you need. The tool here might help you out. But the above forum is a great place to get help. Link to comment Share on other sites More sharing options...
MrHanky Posted July 18, 2007 Share Posted July 18, 2007 I have just learned to live with the shit Sky broadband service for now as I got tired of arguing with idiots at Sky about their poor service and ineptitude. If you want to use your old router the following link will allow you to get your username and password so that you can use whatever router you like. http://dg834gt.mognuts.com/NetgearRouterUtility.html Mark Link to comment Share on other sites More sharing options...
ivan Posted July 18, 2007 Share Posted July 18, 2007 a USB wireless connection, Ro? A dongle Jake - same as I've got in the car. Link to comment Share on other sites More sharing options...
DamanC Posted July 18, 2007 Share Posted July 18, 2007 Yup, they are shit. Get many a reports of its gash rating around here. Link to comment Share on other sites More sharing options...
supRo Posted July 18, 2007 Share Posted July 18, 2007 a USB wireless connection, Ro? I meant a "Wireless USB adapter"! Link to comment Share on other sites More sharing options...
Pixelfill Posted July 18, 2007 Author Share Posted July 18, 2007 Once I had the userid/password I was able to use my other router. Which userid/password are you using? If it's the admin/sky one you use to access the web setup, thats's not the one you need. The tool here might help you out. But the above forum is a great place to get help. yeah I tried the MacAddress random number password, on my belkin router, didn't seem to like it. I'm connecting using a Centrino Laptop internal wireles connection. Mike Link to comment Share on other sites More sharing options...
SupraStormRising Posted July 18, 2007 Share Posted July 18, 2007 My other half's folks have Sky BB and it falls over all the bloody time annoying when trying to logon here with my laptop Told them to ask for a replacement router see if it helps... Link to comment Share on other sites More sharing options...
MrRalphMan Posted July 19, 2007 Share Posted July 19, 2007 yeah I tried the MacAddress random number password, on my belkin router, didn't seem to like it. I'm connecting using a Centrino Laptop internal wireles connection. Mike Strange, worked ok for me with a spare router. Have you tried the app I posted up, can help with disconnects.. Link to comment Share on other sites More sharing options...
Jake Posted July 20, 2007 Share Posted July 20, 2007 a USB wireless connection, Ro? A dongle Jake - same as I've got in the car.I meant a "Wireless USB adapter"! Oh I see! Sorry - blonde moment. Link to comment Share on other sites More sharing options...
Gazboy Posted July 20, 2007 Share Posted July 20, 2007 Had virtually faultless BT broadband which was expensive but it worked and customer support was fantastic when something died. Switched to Sky and constantly loosing connection, and for reasons beyond my technical capacity the wireless bit won't work so when I want to log on i have to have a phone cable strewn about the place. Can't wait for the contract to expire. Link to comment Share on other sites More sharing options...
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