michael Posted June 4, 2007 Share Posted June 4, 2007 One from the helpdesk queue today, this is the note the user left with the laptop: Laptop pc will not power up - coffee went onto it. Wiped off but not working.. I love the "coffee went onto it" bit rather that "I'm an idiot and dropped my drink". Odd that it isn't working really, you would have thought that the removal of the surface liquid would be enough In the past couple of weeks we've had 2 others damaged by drinks, one run over and one dropped down some stairs, I'd take them off the users and force them to use desktops. Quote Link to comment Share on other sites More sharing options...
Ian W Posted June 4, 2007 Share Posted June 4, 2007 I'd take them off the users and force them to use desktops. damn right, and hide the 'desktop' part away from them while you're at it so all they have is a mouse, keyboard and monitor (which would be a CRT and not flatscreen as that's what they deserve) Quote Link to comment Share on other sites More sharing options...
ivan Posted June 4, 2007 Share Posted June 4, 2007 Pencil and paper more like. Quote Link to comment Share on other sites More sharing options...
Thorin Posted June 4, 2007 Share Posted June 4, 2007 damn right, and hide the 'desktop' part away from them while you're at it so all they have is a mouse, keyboard and monitor (which would be a CRT and not flatscreen as that's what they deserve) There's only one problem with that... when we need to call them to say, "have you tried turning it off and on again?". I had a few users who'd just switch the monitor off and on again anyway. Quote Link to comment Share on other sites More sharing options...
Ian W Posted June 4, 2007 Share Posted June 4, 2007 There's only one problem with that... when we need to call them to say, "have you tried turning it off and on again?". I had a few users who'd just switch the monitor off and on again anyway. lol true...although to be honest i wouldn't trust half of them to do that either Quote Link to comment Share on other sites More sharing options...
Sparky Posted June 4, 2007 Share Posted June 4, 2007 What i really hate is when you ask them to do something they tell you they've done everything you've asked... so you go round to their office/house and find out they havent touched it. Lazy buggers! Quote Link to comment Share on other sites More sharing options...
MRX Posted June 4, 2007 Share Posted June 4, 2007 I've had a user melt his laptop in to a blob cos he left it on an electric oven hot plate... One guy couldn't understand why his PC wouldn't work whilst he was in the middle of a power cut! The numptys that really wind me up are the ones that start going click happy whilst your trying to talk them through something and then cant understand why the screen i'm describing is not what they're looking at... Quote Link to comment Share on other sites More sharing options...
AndyT Posted June 4, 2007 Share Posted June 4, 2007 OMG. How many thicko's out there. Make 'em pay Michael, perhaps they'll show a bit more respect. We had it with palm log recorders. 3 lasted a week. Quote Link to comment Share on other sites More sharing options...
Ric Posted June 4, 2007 Share Posted June 4, 2007 when i was working at plusnet. We've had a few people when we say check the phonelines connection with a diffrent filter when we've finished the call, then the line goes dead, so they've tryed to change it all while on the phone, dumbasses Quote Link to comment Share on other sites More sharing options...
Ian W Posted June 4, 2007 Share Posted June 4, 2007 when i was working at plusnet. We've had a few people when we say check the phonelines connection with a diffrent filter when we've finished the call, then the line goes dead, so they've tryed to change it all while on the phone, dumbasses who'd do a thing like that??!! to be fair i'd had a very long day and didn't even disconnect it fully before i'd realised what i'd done Quote Link to comment Share on other sites More sharing options...
Class One Posted June 4, 2007 Share Posted June 4, 2007 Pencil and paper more like. Ken, there's a whole generation of people out there now in the workplace who have NEVER had to work without a PC. Quote Link to comment Share on other sites More sharing options...
RedM Posted June 4, 2007 Share Posted June 4, 2007 I think I've mentioned before about the IT 'guru' in our company who stayed late one night trying to fix a colleagues PC. She had complained that the screen was taking forever to refresh. He replaced the GFX card to no avail and after faffing for a few hours gave up. I looked at it the following morning and suggested that pressing the TURBO button (old-skool PC) would fix it. He scoffed, she pressed, I smiled smugly. Quote Link to comment Share on other sites More sharing options...
Ian W Posted June 4, 2007 Share Posted June 4, 2007 Ken, there's a whole generation of people out there now in the workplace who have NEVER had to work without a PC. ummmm, that's pretty much me. except when i was working in retail (read Tescos, JJB Sports and Ernest Jones) while I was at uni. Quote Link to comment Share on other sites More sharing options...
JustGav Posted June 4, 2007 Share Posted June 4, 2007 I think I've mentioned before about the IT 'guru' in our company who stayed late one night trying to fix a colleagues PC. She had complained that the screen was taking forever to refresh. He replaced the GFX card to no avail and after faffing for a few hours gave up. I looked at it the following morning and suggested that pressing the TURBO button (old-skool PC) would fix it. He scoffed, she pressed, I smiled smugly. Now that really is old-skool, I remember those... Never really understood what the point was behind it... Was great for slowing down a game though. Quote Link to comment Share on other sites More sharing options...
RedM Posted June 4, 2007 Share Posted June 4, 2007 Now that really is old-skool, I remember those... Never really understood what the point was behind it... Was great for slowing down a game though. Aye. Lemmings on a DX2-66 was unplayable without turning off the 'turbo'. Quote Link to comment Share on other sites More sharing options...
Schtuv Posted June 4, 2007 Share Posted June 4, 2007 In the past couple of weeks we've had 2 others damaged by drinks, one run over and one dropped down some stairs. Well - once the first person gets a new laptop, all the others need free upgrades replacements, too. The great old me-too effect. Lemmings. Quote Link to comment Share on other sites More sharing options...
Pot Posted June 4, 2007 Share Posted June 4, 2007 I still like the calls that come through to me that say "The Internet Is Broken" - Like, what? all of it?... Wow... Quote Link to comment Share on other sites More sharing options...
ivan Posted June 4, 2007 Share Posted June 4, 2007 Well - once the first person gets a new laptop, all the others need free upgrades replacements, too. The great old me-too effect. Lemmings. Yep. Biggest mistake I ever made was dishing out a new MS keyboard to someone who'd spilled drink on theirs. Within a week we'd replaced another 5 or so. It soon stopped once we cleaned up the 'wet' ones and started reissuing those though. Doug, if all these kids are so used to using PCs in the workplace - how come they're so f'ing useless when it comes to using them for work? Quote Link to comment Share on other sites More sharing options...
michael Posted June 4, 2007 Author Share Posted June 4, 2007 We got a batch of IBM mice in with blue lights under the scroll wheel, gave one out and then the requests came in... then the "my mouse is broken" stuff... funny how they change their minds once you find the old two button beige mouse that smelly Betty gave back last year. We get a lot of people moaning on that their laptops are too heavy to carry around too, nice slim IBM T43s, offer them a desktop and suddenly they have the arms of Popeye. Tossers. Quote Link to comment Share on other sites More sharing options...
Sparky Posted June 5, 2007 Share Posted June 5, 2007 Actually i just remembered my fav comment from a customer. "You said this is a wireless router but i still have to plug it into the mains"... Need i say anymore! Quote Link to comment Share on other sites More sharing options...
Thorin Posted June 5, 2007 Share Posted June 5, 2007 I once had some woman bring a floppy disk into the shop and ask me to put the internet on it for her. Quote Link to comment Share on other sites More sharing options...
Ian W Posted June 5, 2007 Share Posted June 5, 2007 I once had some woman bring a floppy disk into the shop and ask me to put the internet on it for her. soooo would have saved a link to some obscure website. porn? might land you in trouble. mkivsupra.net? not likely, we don't want her sort. http://www.iamanidiot.com ? perfect!! Quote Link to comment Share on other sites More sharing options...
edd_t Posted June 5, 2007 Share Posted June 5, 2007 I still like the calls that come through to me that say "The Internet Is Broken" - Like, what? all of it?... Wow... haha i get that all the time. Quote Link to comment Share on other sites More sharing options...
Supragal Posted June 5, 2007 Share Posted June 5, 2007 genius. The best one we had (or worst I suppose really) was "Baby has been sick on laptop. Please can IT collect laptop and clean it" Errrrrr let me think about this... NO????????? Quote Link to comment Share on other sites More sharing options...
AndrewOW Posted June 5, 2007 Share Posted June 5, 2007 Ken, there's a whole generation of people out there now in the workplace who have NEVER had to work without a PC. I'm 38 and I've never had to use a pen and paper for my job! My first job was using a PC to do graphs and type out orders, statements etc for a pharmaceutical company. Then it was straight into typesetting, paste up and design using a variety of Linotype/Compugraphic work stations, and then on to Apple Macs from 1990 onwards. I don't even remember what a pen looks like! Quote Link to comment Share on other sites More sharing options...
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