MrRalphMan Posted May 23, 2007 Share Posted May 23, 2007 It's so much like the calls I get it's uncanny. http://www.metacafe.com/watch/564902/internet_helpdesk/ Quote Link to comment Share on other sites More sharing options...
peter richards Posted May 23, 2007 Share Posted May 23, 2007 fuck me ive made that exact call lol (ric knows what i mean) Quote Link to comment Share on other sites More sharing options...
Konrad Posted May 23, 2007 Share Posted May 23, 2007 at Mac part Quote Link to comment Share on other sites More sharing options...
leelbuk Posted May 23, 2007 Share Posted May 23, 2007 So True!! I deal with internal employees instead of customers and its just as bad - if not worse!! Classics include: 1. Ask them to reset their computer and they say they have, when they haven't. 2. After that, them telling you that they KNOW that doing that won't work and wasting 5 mins arguing their point until finally resetting the damn thing and VOILA! everything works! 3. If you get them that far Tell them to turn off the PC - they turn off the blinkin' monitor! 4. The one person who keeps fiddling with the damn mouse when Remotely Assisting them!!! 5. The person thats shouting at you to get their presentation back off their laptops hard drive after they dropped the laptop down the stairs. 6 The heavy breathers and eaters! Chomp Chomp Chomp in ur ear - and the heavy breathing... what is this, a p0rn line? 7. The fiddlers! God I hate them! They come on the phone ranting and raving and it turns out they have gone and deleted the Windows directory, or gone into some menu somewhere and randomly tickd boxes. You fix everything and they are back on the phone next day saying its not working anymore - leave the damn stuff alone! Luckily I moved to 2nd line support so I don't have to talk to them much anymore! Oh the joys of IT Quote Link to comment Share on other sites More sharing options...
RobSheffield Posted May 23, 2007 Share Posted May 23, 2007 I dont know what some of it means, but its funny Quote Link to comment Share on other sites More sharing options...
Jake Posted May 23, 2007 Share Posted May 23, 2007 So True!! I deal with internal employees instead of customers and its just as bad - if not worse!! Classics include: 1. Ask them to reset their computer and they say they have, when they haven't. 2. After that, them telling you that they KNOW that doing that won't work and wasting 5 mins arguing their point until finally resetting the damn thing and VOILA! everything works! 3. If you get them that far Tell them to turn off the PC - they turn off the blinkin' monitor! 4. The one person who keeps fiddling with the damn mouse when Remotely Assisting them!!! 5. The person thats shouting at you to get their presentation back off their laptops hard drive after they dropped the laptop down the stairs. 6 The heavy breathers and eaters! Chomp Chomp Chomp in ur ear - and the heavy breathing... what is this, a p0rn line? 7. The fiddlers! God I hate them! They come on the phone ranting and raving and it turns out they have gone and deleted the Windows directory, or gone into some menu somewhere and randomly tickd boxes. You fix everything and they are back on the phone next day saying its not working anymore - leave the damn stuff alone! Luckily I moved to 2nd line support so I don't have to talk to them much anymore! Oh the joys of IT So they have PCs in Somerset now?!? Quote Link to comment Share on other sites More sharing options...
leelbuk Posted May 24, 2007 Share Posted May 24, 2007 lol I need to change that! I live near and work in Brizzle!!! Got plenty of users in Somerset - just most of the time the faults lie between the Keyboard and chair Quote Link to comment Share on other sites More sharing options...
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