Millsy Posted March 22, 2007 Share Posted March 22, 2007 Ok, so why is everything so complicated. Trying to get out of my ex's house into my own place and need to get gas and boradband sorted there. Every company you talk to say they can't do it on their own i.e phone British Gas and they say National Grid have to fit the supply before they can do anything (oh, and it'll take 6-9 weeks so I'll be living with no hot water or heat for a while). Phone up Sky and thy have to get BT line put in before they can do anything. Why can't someone like Branson or Murdoch just buy all these companies and unite them so I only have to make one phonecall. It's just confusing. Or even better, why don't the government take them all back and do something useful for once. Quote Link to comment Share on other sites More sharing options...
Gaz6002 Posted March 22, 2007 Share Posted March 22, 2007 Branson is giving it a good go Quote Link to comment Share on other sites More sharing options...
dibbleyuk Posted March 22, 2007 Share Posted March 22, 2007 Phone the new virgin media! ok there TV service is rubbish but still pretty much the same as sky and there internet is very good so makes up for it. Quote Link to comment Share on other sites More sharing options...
Millsy Posted March 22, 2007 Author Share Posted March 22, 2007 Yeah, problem is they'll probably still need BT round first to connect the phone line back up wouldn't they? The guy that had the house before me really made things tricky by deciding to have gas disconnected and killing the phone line. I'll know to look for these things next time I buy a place! Quote Link to comment Share on other sites More sharing options...
tbourner Posted March 22, 2007 Share Posted March 22, 2007 Yeah BT have a monopoly on landline phones but nobody seems willing to accept that fact. Quote Link to comment Share on other sites More sharing options...
JustGav Posted March 22, 2007 Share Posted March 22, 2007 Welcome to the UK, so many procedures and the people on the helpdesks who read the scripts can't step outside the box... Any chance you are in a cable area?? the virgin package is actually not bad if you don't mind not having sky one (which to be fair is made up by the 10mb broadband since you can erm... get the programs).... Quote Link to comment Share on other sites More sharing options...
rovervi Posted March 22, 2007 Share Posted March 22, 2007 cant believe how ruthless sky are at the moment, think they want to be the only supplier so they can charge what they want Quote Link to comment Share on other sites More sharing options...
Guest Phillw454 Posted March 22, 2007 Share Posted March 22, 2007 No no no!! Your doing it all wrong! You call up 1 comoany eg sky, then ask them nicely and theyl say no, so you ask again, again no, then ask for someone higher up and get more and more aggrivated and say this is out of order and unacceptable and theyl do it all for you and apologise:) Or cut you off:p Quote Link to comment Share on other sites More sharing options...
jamesmark Posted March 22, 2007 Share Posted March 22, 2007 Do not go with British Gas you will have people like me to deal with lol. It looks like if it is going to take 9 weeks that your house has went "shipperless" which in a nutshell means after 6 months of no supply it looses it's supplier. Transco or (National Grid) are a total waste of time they always do things in thier own time, and we have the Government to thank for that. Oh and Gas am afraid is not a legal requirement to have in your house it is classed as a luxury within a household so thats why there is no rush, which means any supplier can leave you without gas for as long as they like. Like you said and that goes for anyone else that is buying a flat or house make sure that it is a requirement that the person that you are buying off has a LIVE and connected Gas and Electricity supply in the property cause (bit late now) it is a pain if there is not one. Quote Link to comment Share on other sites More sharing options...
JustGav Posted March 22, 2007 Share Posted March 22, 2007 No no no!! Your doing it all wrong! You call up 1 comoany eg sky, then ask them nicely and theyl say no, so you ask again, again no, then ask for someone higher up and get more and more aggrivated and say this is out of order and unacceptable and theyl do it all for you and apologise:) Or cut you off:p That does work to be fair.... The other option you have got, is book a sky installation... don't mention that you don't have a phone line, after the installation, then say 'ooops, didn't know'... The installation will stilll work just fine, just the pay per view stuff won't work.. and yes this works.. play ignorant Quote Link to comment Share on other sites More sharing options...
Millsy Posted March 22, 2007 Author Share Posted March 22, 2007 Thanks for the wisdom guys. May try the booking the installation regardless approach. Sounds like fun. Quote Link to comment Share on other sites More sharing options...
JustGav Posted March 22, 2007 Share Posted March 22, 2007 What is the story with the gas, do you have the pipework or is it just a case of they need to reconnect it or what? Having been down this route a few times, it pays to speak to people up the chain (as someone said here)... Also don't forget to ask for good deals as to WHY you should join sky, mention that you wanted to go with virgin and as such you expect sky, to give you sky+ with free installation... If you aren't happy with the deal, then just say no... and then phone back and speak to someone else *grin*... Quote Link to comment Share on other sites More sharing options...
Millsy Posted March 22, 2007 Author Share Posted March 22, 2007 The gas was connected once, but the previous owner got rid of it so have no meter or anything. They checked it all out and the line is dead. They can't even lay pipes back in the previous trenches or use the ones that are probably still there. So I have to pay National Grid £516 to put new pipes back in and then get someone else in to fit the meter! Quote Link to comment Share on other sites More sharing options...
JustGav Posted March 22, 2007 Share Posted March 22, 2007 Nah, dude... get on the phone, and give them hell... why should you pay the difference... don't just accept that.. Quote Link to comment Share on other sites More sharing options...
MARTIN R Posted March 22, 2007 Share Posted March 22, 2007 cant believe how ruthless sky are at the moment, think they want to be the only supplier so they can charge what they want Cant say I blame them, they are just maximisng a product. You can also get SKY without a BT line Quote Link to comment Share on other sites More sharing options...
JustGav Posted March 22, 2007 Share Posted March 22, 2007 I've just done a check on the info you sent me... And you are in a cable area... IF you want to go that route.... Virgin do a cracking package of phone/internet/tv (includes pretty much everything other than sky one as you have gathered for £85) including TV drive which is slightly better than sky+ Just an option http://allyours.virginmedia.com/html/bundles/3for30.html Gav Quote Link to comment Share on other sites More sharing options...
jamesmark Posted March 22, 2007 Share Posted March 22, 2007 Nah, dude... get on the phone, and give them hell... why should you pay the difference... don't just accept that.. Since I know a bit about this, am afraid he WILL have to pay it to National Grid or they just wont connect him up again and then choose a supplier to then fit the meter. Since 1996 when British Gas was split no gas supplier owns there own meters or pipework. Quote Link to comment Share on other sites More sharing options...
JustGav Posted March 22, 2007 Share Posted March 22, 2007 Since I know a bit about this, am afraid he WILL have to pay it to National Grid or they just wont connect him up again and then choose a supplier to then fit the meter. Since 1996 when British Gas was split no gas supplier owns there own meters or pipework. That really does suck... How can they get away with doing that, you could in theory be a right bastard when you move out of a property and get the gas pipe removed before you leave.. resulting in the new owner being screwed to get an installation... I'll have to take your word on this, because it is something I'm unsure of. Can they not just turn it back on in the road? Quote Link to comment Share on other sites More sharing options...
jamesmark Posted March 22, 2007 Share Posted March 22, 2007 That really does suck... How can they get away with doing that, you could in theory be a right bastard when you move out of a property and get the gas pipe removed before you leave.. resulting in the new owner being screwed to get an installation... I'll have to take your word on this, because it is something I'm unsure of. Can they not just turn it back on in the road? It all depends if National Grid have done the job correctly and as mentioned before how long it has been shipperless for. It is very very rare for the pipes to be totally removed and i mean as in back out to main road, there should still be pipes there that should be capped, it will be a case of fitting a meter and then National Grid turning it on form street, other factors are age of pipes any damage to pipes etc etc so and so on. If the site is shipperless the only person that he can deal with is National Grid. With privately owned properties it is the most dumb thing to do unless converting to electric full time and thats get the gas meter removed, as its costly to get it back in., unless you bugger off and let new person pay for it. For that price I suspect it is getting treated as a new supply meaning there are no pipes whatsoever, as reconnection for no meter usually is free. Quote Link to comment Share on other sites More sharing options...
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