supra steveo Posted March 25, 2007 Share Posted March 25, 2007 I got a letter saying that the bank has refunded £750 to my account (which is what I asked for in the letter). This was after only one letter! I didn't even have to threaten them with legal action! The letter is very well worded though... they're not admitting that the charges are wrong, but will refund the money to me as a "Goodwill Gesture" might need to see the letter you sent them, my over all charges are £440 and with the interest added on takes it to 541 so need to see what they say about that i am with Lloyds TSB Quote Link to comment Share on other sites More sharing options...
Guest gzaerojon Posted March 25, 2007 Share Posted March 25, 2007 I got a letter saying that the bank has refunded £750 to my account (which is what I asked for in the letter). This was after only one letter! I didn't even have to threaten them with legal action! The letter is very well worded though... they're not admitting that the charges are wrong, but will refund the money to me as a "Goodwill Gesture" Good luck to everyone else who's trying this;) good on you i'm still waiting for a response from HSBC on mine they have received my letter but they say it will take a while as they have many to deal with, not sure if i should keep on at them or wait for them to respond i have over 1K to come, not including another £125 due to be anned this month.... b@st@rds Quote Link to comment Share on other sites More sharing options...
stuohy Posted March 25, 2007 Share Posted March 25, 2007 I used the letter template from moneysavingexpert.com... Can be found here Edited to say... make you you correct the grammatical errors before sending! Quote Link to comment Share on other sites More sharing options...
Dave Posted March 25, 2007 Share Posted March 25, 2007 I got a letter saying that the bank has refunded £750 to my account (which is what I asked for in the letter). This was after only one letter! I didn't even have to threaten them with legal action! The letter is very well worded though... they're not admitting that the charges are wrong, but will refund the money to me as a "Goodwill Gesture" Good luck to everyone else who's trying this;) what was in your letter to the bank and which bank was it???? as im about to do mine Quote Link to comment Share on other sites More sharing options...
Guest gzaerojon Posted March 25, 2007 Share Posted March 25, 2007 i used this letter for mine Quote Link to comment Share on other sites More sharing options...
Supra ST Myster Posted March 25, 2007 Share Posted March 25, 2007 so can this be done on credit cards aswell or just banks? Quote Link to comment Share on other sites More sharing options...
GeordieSteve Posted March 25, 2007 Share Posted March 25, 2007 so can this be done on credit cards aswell or just banks? Sure can Quote Link to comment Share on other sites More sharing options...
Dave Posted March 25, 2007 Share Posted March 25, 2007 i used this letter for mine did it work jon ? and did they close your account ? Quote Link to comment Share on other sites More sharing options...
Guest gzaerojon Posted March 26, 2007 Share Posted March 26, 2007 did it work jon ? and did they close your account ? not sure yet as i'm still waiting for a response, i might chase them up with a phone call or second letter soon i did hear they can close my account, but i have another one on standby Quote Link to comment Share on other sites More sharing options...
Suprachargedtt Posted March 26, 2007 Share Posted March 26, 2007 does this only work for private accounts or can you do this on your buisness account? My boss has just asked.... Quote Link to comment Share on other sites More sharing options...
stuohy Posted March 26, 2007 Share Posted March 26, 2007 does this only work for private accounts or can you do this on your buisness account? My boss has just asked.... I believe that it can work for any account... the charges are unfair regardless of the type of account surely? Quote Link to comment Share on other sites More sharing options...
Pot Posted April 2, 2007 Share Posted April 2, 2007 Well I've finally got all 6 years worth of statements and... £2161.50!!! That'll get some new wheels for the car if it comes in Quote Link to comment Share on other sites More sharing options...
Guest gzaerojon Posted April 2, 2007 Share Posted April 2, 2007 Well I've finally got all 6 years worth of statements and... £2161.50!!! That'll get some new wheels for the car if it comes in i hate you sooo much im still waiting for mine who do/did you bank with? Quote Link to comment Share on other sites More sharing options...
GeordieSteve Posted April 2, 2007 Share Posted April 2, 2007 I got £1200 back from Barclays in October but they just charged me £90 last WEEK!!! I see it as a savings fund now and they're ALLLLLL getting hit Quote Link to comment Share on other sites More sharing options...
Pot Posted April 2, 2007 Share Posted April 2, 2007 lol - Hate me when I get the ££!... I'm with LLoyds, they messed me about getting the statements, but I got them in the end... Quote Link to comment Share on other sites More sharing options...
Guest gzaerojon Posted April 2, 2007 Share Posted April 2, 2007 lol - Hate me when I get the ££!... I'm with LLoyds, they messed me about getting the statements, but I got them in the end... i have over 1k due from hsbc, i might ring them tomorrow and kick em up the ass failing that i'll invest in a solicitors letter has anyone else got a result with hsbc? and how long did it take? Quote Link to comment Share on other sites More sharing options...
i-macca Posted April 2, 2007 Share Posted April 2, 2007 I did Jon, took about 2 months, I filed with the court and they paid up just before it actually went to court.. Was quite simple really. Quote Link to comment Share on other sites More sharing options...
Guest gzaerojon Posted April 2, 2007 Share Posted April 2, 2007 I did Jon, took about 2 months, I filed with the court and they paid up just before it actually went to court.. Was quite simple really. nice one i think i'd better do that, it did say on the website i looked at that some banks are more difficult than others, HSBC must be one of them. i'll get straight on it Quote Link to comment Share on other sites More sharing options...
Pot Posted April 2, 2007 Share Posted April 2, 2007 I've got my 2nd letter all printed and ready to post - I'll take my statements into work and double check my list of charges to make sure I've got it all right, then get it sent recorded delivery tomorrow afternoon Quote Link to comment Share on other sites More sharing options...
Guest gzaerojon Posted April 2, 2007 Share Posted April 2, 2007 I've got my 2nd letter all printed and ready to post - I'll take my statements into work and double check my list of charges to make sure I've got it all right, then get it sent recorded delivery tomorrow afternoon did you work out the interest on them? Quote Link to comment Share on other sites More sharing options...
Pot Posted April 2, 2007 Share Posted April 2, 2007 Yeah, it's about an extra £400... I'm putting that in the letter that I'm claiming for that too (I know it doesn't hold any weight before court, but it'll give the bank something to 'knock me down on', and if it means I get the £2.1k easilly then I'll let it go)... Quote Link to comment Share on other sites More sharing options...
Guest gzaerojon Posted April 2, 2007 Share Posted April 2, 2007 Yeah, it's about an extra £400... I'm putting that in the letter that I'm claiming for that too (I know it doesn't hold any weight before court, but it'll give the bank something to 'knock me down on', and if it means I get the £2.1k easilly then I'll let it go)... it's well worth a try i added interest to mine, works out a fair bit more Quote Link to comment Share on other sites More sharing options...
Voo51 Posted April 6, 2007 Share Posted April 6, 2007 I have started the court trial thing! Was quite easy to set up, they have 12 days left to file a defence. They are right cheeky monkeys though( hsbc) as they have told me they ahve 8 weeks to come a desicion as given them by them fsa, but as they point out on http://www.consumercorner.co.uk its your terms and dates not theirs. Good luck all. Quote Link to comment Share on other sites More sharing options...
supra steveo Posted April 6, 2007 Share Posted April 6, 2007 so from the date you send how long have they got to refund the money?the wife sent hers off 5 weeks ago (HSBC) she said she would give them 2 weeks and then got intouch with them they asked for 6 weeks Quote Link to comment Share on other sites More sharing options...
Voo51 Posted April 6, 2007 Share Posted April 6, 2007 Right, i sent my initail letter for statements, got them 5 days later free of charge, then sent a letter requesting all charges back and gave them 14 days- i got no reply and emessaged them via online banking, got a reply straight away saying a letter got sent a week earlier asking for a charges summary. Asi hadnt recieved a reply or the funds i sent a letter with the summary and threatening court action- 7 days to reply, on the final day i recieved the first letter from them. I emessaged again and got told it was on priority. A few days later i emessaged again- it was on priority, this is a computer generated standard email from them, so i rung up, by this time it had been 14 days after i sent the second letter requesting the charges even though i only requested they reply in 7. They told me they have up to 8 weeks to reply and in that time they would sent me a letter saying they were looking at the case. But after chatting to the guys on http://www.consumercorner.co.uk i realised i was being stalled. So i filled the claim. If you do get confused or dont know what to do next just put a post on their forum as someone replies really quick with help. Quote Link to comment Share on other sites More sharing options...
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