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The mkiv Supra Owners Club

Been done before but things change. Recommend an ISP to me.


RedM

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I know we've done this to death but events happen quickly in ISP land. A good provider one month can go downhill the next.

 

Basically, I'm fed up to the back teeth with Plusnet and I'm thinking of migrating to Zen.

 

Good move or not?

 

Can anyone recommend better?

 

Bear in mind that I can't get cable out here or ADSL2 so Sky, NTL and Be are out of the question.

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Think you're right there. Just checked the PlusNet web site and it looks identical (in every way other than the logo!) to the Force9 site. Still - they've been excellent for me in terms of reliability and speed. I guess it'll depend heavily on where you are (and maybe on whether you're on the premier account or the standard one).

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I'm on Plusnet's Broadband Plus service. The monthly usage allowance is

 

50gb off peak allowance (midnight - 4pm)

 

4gb peak allowance (4pm-midnight)

 

However, they only budget for an average user using only 1.5gb at peak time per month and those that use more cost Plusnet money. So, they've introduced a traffic-shaping system that penalises you for using more that they'd like but less that your actual allowance!

 

On top of this the sysytem doesn't work properly and won't do for at least a month. Even light users are being penalised and the horror is that speeds drop to ISDN speeds.

 

No-one at PN has apologised and when I was critical of them for not apologising and generally being a bunch of c**ts their forum MODs threatened to ban me.

 

PN keep suggesting changing to PAYG which works out more expensive for my average usage (2.5gb @ peak times) or their Premier service. Loads of money that.

 

My argument is that if you give someone a cup of tea you shouldn't be bothered if they actually drink the whole cup but they don't see it like that.

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