Jake Posted January 7, 2007 Share Posted January 7, 2007 I got a Motorola Razr V3 from JamieP which was previously on VodaPhone. Luckily for me the phone was already unlocked and worked straight away with my Orange PAYG sim card - but I can't get the GPRS or WEP working When I try to access the net on the phone it says : live.vodaphone.com Connection unsuccessful, try again later but I can't see anywhere on the phone to change it to Orange. I tried using a software package called Motorola Mobile Phone Tools and in there I setup a new connection for Orange but it still doesn't work. When I try to connect through the software it says: http://img408.imageshack.us/img408/84/0by4.jpg but I don't know what or where to "subscribe to the GPRS option" Any ideas? Quote Link to comment Share on other sites More sharing options...
Todd Posted January 7, 2007 Share Posted January 7, 2007 here are the settings (half way down the page) http://www.filesaveas.com/gprs.html Where you put them in, well until the missus gets back with her V3, can't tell you Quote Link to comment Share on other sites More sharing options...
terawua Posted January 7, 2007 Share Posted January 7, 2007 Have a look on the motorola website, not that I have done this on their site, but the sony ericsson one has a section where you can get the website to text your phone with the correct internet settings, which for me worked nicely.... Quote Link to comment Share on other sites More sharing options...
Wipeout Posted January 7, 2007 Share Posted January 7, 2007 With Vodafone, i could go on there website phone support page and then send the files to the phone via SMS, just save and that's it. I guess Orange would have something similar. Quote Link to comment Share on other sites More sharing options...
Pot Posted January 7, 2007 Share Posted January 7, 2007 If you phone Orange (Or possibly from their website), they'll be able to send you a configuration SMS which'll program your phone for you Quote Link to comment Share on other sites More sharing options...
Pot Posted January 7, 2007 Share Posted January 7, 2007 Erm, as they said then... Quote Link to comment Share on other sites More sharing options...
Wipeout Posted January 7, 2007 Share Posted January 7, 2007 See here, might help Quote Link to comment Share on other sites More sharing options...
Jake Posted January 7, 2007 Author Share Posted January 7, 2007 Lots to go on there! Thanks everyone - I was expecting zero responces to this thread! Quote Link to comment Share on other sites More sharing options...
Wipeout Posted January 7, 2007 Share Posted January 7, 2007 HTH Quote Link to comment Share on other sites More sharing options...
Pete Posted January 7, 2007 Share Posted January 7, 2007 It's a right royal PITA. Orange will talk you though it for free or take it into a shop and they'll work it out for you. Quote Link to comment Share on other sites More sharing options...
Clarkey Posted January 7, 2007 Share Posted January 7, 2007 Jake, it looks like you trying to connect a PC to the Internet ? If so, it could possbily a fault in the PC Phone SW that you're running on XP. It looks like you're an Orange subscriber but the SW thinks you're on Vodafone. Assuming that your PC sees the phone (in XP's task bar - connected to USB etc). i) Create a network adaptor in XP for the phone - dial up networking. In XP settings->network conections - create a adaptor that says something like GPRS Modem - Motorola Razor USB .. or something. ii) Leave username & password blank as well as access point. iii) In the dial up put *99# Try dialling. If it works then the fault is in your Motorola XP PC Software. We saw a similar problem. Quote Link to comment Share on other sites More sharing options...
Jake Posted January 7, 2007 Author Share Posted January 7, 2007 I'm not trying to use the phone for the PC's internet connection. I'm just using some motorola software to communicate with the phone via USB. I want the GPRS working on the phone so I can use TomTom Traffic Updates. I went to the Orange site as Wipeout suggested and they sent me a txt message which I opened an followed the instructions to setup the GPRS - but it still doesn't work. Now it says wap.orange.co.uk Connection unsuccessful, try again later Grrrrr! Quote Link to comment Share on other sites More sharing options...
JustGav Posted January 7, 2007 Share Posted January 7, 2007 You could just reflash the phone with a new version of firmware, in fact you can actually download the orange firmware from a site that I know. I personally have a v3x which I flashed with the latest US firmware and just phoned orange and asked them to push the settings out to me. Quote Link to comment Share on other sites More sharing options...
Clarkey Posted January 7, 2007 Share Posted January 7, 2007 I'm not trying to use the phone for the PC's internet connection. I'm just using some motorola software to communicate with the phone via USB. I want the GPRS working on the phone so I can use TomTom Traffic Updates. I see. You're using the PC to tell the phone to connect. I assume you want the use the phone itself, to connect to a Tom-Tom server to update your Tom & Tom to download updates - hence why you want GPRS on the mobile working. The specific server you want to connect will still exist on the Internet - but it will be behind firewalls. Which only subscribers (Orange and other operators) can access. I went to the Orange site as Wipeout suggested and they sent me a txt message which I opened an followed the instructions to setup the GPRS - but it still doesn't work. Now it says wap.orange.co.uk Connection unsuccessful, try again later Grrrrr! Have you tried just using your phone's browser to connect to goggle. That will establish: a) There is nothing wrong with the network. (Nobody has a said - "Yes - GPRS is working for me) b) The phone "itself" can establish a connection. If you create an adaptor via XP, using the phone as a modem and load up you're homepage on Internet Explorer you know 2 things: a) You're phone talks to XP ok b) You're XP config is ok c) GPRS is working for Orange And the only thing you've taken out is - Motorola PC SW. Just eliminating one thing at a time - as we saw this kinda problem. In the end it was the PC SW. Nothing wrong with the phone. Quote Link to comment Share on other sites More sharing options...
Jake Posted January 7, 2007 Author Share Posted January 7, 2007 Yes, I've tried the browser on the phone while disconnected from the PC but it says wap.orange.co.uk Connection unsuccessful, try again later Quote Link to comment Share on other sites More sharing options...
JustGav Posted January 7, 2007 Share Posted January 7, 2007 Did you try this?? http://setup.orange.co.uk/ Quote Link to comment Share on other sites More sharing options...
Jake Posted January 7, 2007 Author Share Posted January 7, 2007 Did you try this?? http://setup.orange.co.uk/No. I'll try it now. Quote Link to comment Share on other sites More sharing options...
JustGav Posted January 8, 2007 Share Posted January 8, 2007 Is it working now? Quote Link to comment Share on other sites More sharing options...
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