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iTrader and why people don't use it...


michael

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In that case then, would Martin be justified in leaving a negative for Imi too? :blink:

 

I have never heard of a vendor rating their customers; oh, hold on, two traders have already rated me :D so I take that back.

 

It's an incredibly ridiculous practice for a trader to do so, but if they want to commit professional suicide then who am I to stop them.

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I don't think many of them are saying anything new, I wouldn't take quantity as an indication of seriousness with this issue, people like to repeat themselves on this particular topic :)

 

Yeah - you're probably right. Infact - clearly the members aren't making the iTrader system work. I propose removing it.

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Fire - what fire? is he above the rest of us? sod that.....

 

The Guy messed MUTIPLE fellow members around; didn't provide a sufficient explanation; I suggested a way to reach a resolution and for him to save face; he ignores all suggestions; trader already decided to transition the business over; however uses this opportunity to milk the pity before he leaves; fan club join in and congratulate him on his integrity....:rlol: - guess he is having the last laugh at how gullible some members can be.

 

He gets pissed off cause he was exposed and decides to get all personal and vindicates me (even though I was completely unbiased and just doing the right thing); how unprofessional is that.

 

 

 

Your opinion is noted; I haven't left any negative feedback yet; simply discussing the point for now.

 

 

By playing with fire, I mean becoming involved in his affairs even though you never had a business doing so. I am assuming that is why he will not sell to you.

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Once again your use of the term "traders on this club" pisses me off as that now includes me personally.............Please don't mouth off at every given opportunity and tar us all with the same brush.

 

Colin, not quite sure why you are getting worked up about nothing, really. You are a trader, but you are also a club member too. this isn't a CLUB MEMBER vs TRADER Battle...:rolleyes:

 

The question was if you read what I said - should PRE-SALES not be measured like it is in the REAL WORLD? :rolleyes:

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Why don't we ask Mawby to remove this feature and then we can have the witch hunt threads, unless there is another trader rating? however like the one previously mentioned by Michael and it was also mentioned by Nic (his is 80%) that deals are done off the threads so that one may not work.

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Colin, not quite sure why you are getting worked up about nothing, really. You are a trader, but you are also a club member too. this isn't a CLUB MEMBER vs TRADER Battle...:rolleyes:

 

The question was if you read what I said - should PRE-SALES not be measured like it is in the REAL WORLD? :rolleyes:

 

I get "worked up" as you put it when my professionalism and customer service are brought into question by someone who has never had any dealings with me. You stated that you thought the traders of the forum should be brought into the real world. As a trader that included me.

 

Oh, and the rolling eyes are a pretty useless get out when you are in the wrong eh? :rolleyes:

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By playing with fire, I mean becoming involved in his affairs even though you never had a business doing so. I am assuming that is why he will not sell to you.

 

I'm with you now....fair point Joe.

 

As it had been posted on the forum and had been brought to our (club members / fellow traders / mods) attention; we as fellow members are involved anyway. It is in our interest that if there is a problem / issue with a particular trader then it is addressed for the benefit of everyone.

 

Good Traders need to be congratulated & recognised for their efforts.

 

I believe the iTrader system is VERY GOOD if people were using it more (like they do on ebay).

 

I still think that PRE-SALES should be assessed and not just a transaction - as it is a key part of the overall customer experience.

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I have no idea how the I-Trader system can be improved but IMHO i don't pay much attention to it at all. For example mine is 100% when it shouldn't be - it took me ages to send some parts out to "MWilkinson" on here and even though i refunded some cash etc i probably should of got a Negative rating but i didn't (most probably as i made a good faith gesture) but it wasn't the smoothest transaction ever.

 

All I can think of doing is keeping the system in place as it is and leaving it up to the members to actually use it. In Michael's case with Martin, well the rating left was out of order so should be reported to the mods (which it has AFAIK) and let them decide what to do with it.

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With the mentality of some people on here, yes it will.

 

Removing the iTrader system will cause 2 things:

 

a) No more iTrader not working threads

b) Witch-hunt threads will continue - as there is no iTrader system .. where else are they going to complain ?

 

~edit~ Misread inital post.

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wow some of you guys have waaaaaaaaaaaaaaay too much time on your hands... this place is turning into a right shit hole and is becoming less of a community due to some MEMBERS taking the piss by pushing things too far.... this site is NOT ebay... itrader or no itrader.

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I get "worked up" as you put it when my professionalism and customer service are brought into question by someone who has never had any dealings with me. You stated that you thought the traders of the forum should be brought into the real world. As a trader that included me.

 

OK, let me then be very specific with my question in order to be absolute crystal clear with my point, Why don't you believe in measuring PRE-SALES service?

 

I would like to understand why - if you have some good points then lets have a civil discussion. This isn't personal at all so no need to get worked up as that is not professional at all.

 

I am not pointing fingers in your direction at all as I have never dealt with you and only seen good feedback from fellow members that have been your customers.

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I disagree. Removing the iTrader system will cause 2 things:

 

a) No more iTrader not working threads

b) Witch-hunt threads will continue - as there is no iTrader system .. where else are they going to complain ?

 

However as Michael and other members say the itrader system is there to get used but we still use the witch unt thread, granted most probably do not start oout as witch hunts but with members jumping on the band wagon they soon turn into one.

 

If the itrader system was removed I honestly do not think there woudl be so many threads, after all we are meant to contact out preffered Mod in this situation.

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Removing the iTrader system will cause 2 things:

 

a) No more iTrader not working threads

b) Witch-hunt threads will continue - as there is no iTrader system .. where else are they going to complain ?

 

~edit~ Misread inital post.

 

I don't think the iTrader threads are an issue (but as I start most of them I wouldn't ;)) - they remind people it exists for a start and the more people who are aware of it the better.

 

Yes it doesn't always paint an accurate picture because some people would rather discuss bad service at meets than "go public" here but that's their choice, for the rest of us iTrader is available.

 

As for the witch-hunt stuff - this is the Internet remember, of course they will continue.

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TBH Imi, I have no inclination to enter into any discussion with you.

 

Either you reply back to the point and engage into a discussion or keep quite. :rolleyes:

 

I would appreciate it if you could stop mis-quoting me

 

Much appreciated.

 

 

I guess that will mean me getting a bad trader feedback then eh?

 

Feedback is normally only provided for PRE and POST sales in the real world (not on this club though); it is not for the hard to understand - so you are ok ;)

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this place is turning into a right shit hole and is becoming less of a community due to some MEMBERS taking the piss by pushing things too far....

 

To come straight to the point that's a bollocks statement.

 

MKIVSupra.net is the strongest it's ever been, the level of tech info floating around is better than ever (despite the loss of a few older members), the discussion is varied and detailed on the whole and with more and more members signing up each week the community continues to grow.

 

Yes there are pockets of bad feeling, the odd thread with some rants and so on but this hardly makes up the majority of content, don't blame "this place", it's only the means for the minority to rant in a minority of threads.

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