penguin Posted December 20, 2006 Share Posted December 20, 2006 Howdy folks been with orange for almost 8 years..... and have decided i've had enough of the huge cost of calls, bollox customer support and CHARGES FOR ITEMISED BILLING have decided to head over to 02 instead - they seem like a nice bunch ... 600 min of talk and few hundred text would suit me just fine - not looking to spend more then £35-£40 a month on the above.... (my average bill with orange was around £80 a month.... and when i told them i was leaving.. guess what they offered me for being loyal for 8 years.... yep £50 a month for 500 min ) seen a few offers which have either got a free xbox360 or psp - so i'm getting greedy ... i've seen some of the websites (dial a phone etc etc etc) which offer this and wanted to know what the catch was (yes, i've read the t&c on some of these but no details about the delivery of the xbox ) better still has anoyne purchased a new contract and have details for the deal? i'm also loooking to port my line 1 and 2 numbers over from orange - anyone know if o2 support line 2 feature on their network? whats the deal with porting? i'm geting the porting code from orange but not sure what i do with it from there -- lot of questions i know but please be helpful and stay on topic Quote Link to comment Share on other sites More sharing options...
kosmic Posted December 20, 2006 Share Posted December 20, 2006 most of the offers where your offered a xbox/psp or the such like have very long delivery dates....like 8 weeks+ from when you take out the contract....even then you have to wring it outta them. Just be clear about stuff like that and you should be fine.....O2 were pretty good but i found "3" price plans to be much better VFM and there service has improved considerably from the old robotic customer service agents with call centres in India Quote Link to comment Share on other sites More sharing options...
penguin Posted December 20, 2006 Author Share Posted December 20, 2006 service has improved considerably from the old robotic customer service agents with call centres in India thats one of the main reasons i've left orange - ffs paying 80 odd quid for 200 min and 60 text a month and you cant even speak to someone when things fuk up as they dont understand english Quote Link to comment Share on other sites More sharing options...
kosmic Posted December 20, 2006 Share Posted December 20, 2006 thats one of the main reasons i've left orange - ffs paying 80 odd quid for 200 min and 60 text a month and you cant even speak to someone when things fuk up as they dont understand english I was on Orange premier last year and they were based here and provided excellent customer support but i think if your not on their premier tarrifs then you get directed abroad Quote Link to comment Share on other sites More sharing options...
Guest chris.mcd22 Posted December 20, 2006 Share Posted December 20, 2006 The deals on orange are the best ever at the moment. Look at there website. http://shop.orange.co.uk/shop/yourplan/online Unlimited calls and text messages for 75 quid othe one I am on umlimited texts and 500 free calls. Orange do the best deals by a long margin in my opinion. Quote Link to comment Share on other sites More sharing options...
DaveK Posted December 20, 2006 Share Posted December 20, 2006 thats one of the main reasons i've left orange - ffs paying 80 odd quid for 200 min and 60 text a month and you cant even speak to someone when things fuk up as they dont understand english I've always found Orange customer service pretty good. But - if your bills were your problem then you might have made a mistake leaving them. I'm surprised they didn't mention this - but they will match anybody elses tarriff. I have had an Orange sim for a long time and I don't pay line rental because about 6 years ago Virgin created a no line rental tarriff - and I told Orange I wanted the same thing. Unless they have stopped (but allowed those of us who use it to carry on) - then you should have been able to say : I want price plan X that O2 / Vodafone / H3G etc. provide - and they would give it to you. Quote Link to comment Share on other sites More sharing options...
penguin Posted December 20, 2006 Author Share Posted December 20, 2006 I've always found Orange customer service pretty good. But - if your bills were your problem then you might have made a mistake leaving them. I'm surprised they didn't mention this - but they will match anybody elses tarriff. I have had an Orange sim for a long time and I don't pay line rental because about 6 years ago Virgin created a no line rental tarriff - and I told Orange I wanted the same thing. Unless they have stopped (but allowed those of us who use it to carry on) - then you should have been able to say : I want price plan X that O2 / Vodafone / H3G etc. provide - and they would give it to you. tried that - the silly mare at the other end was more then happy to give me a pac code via post lil bit dissapointed with orange to be honest - they don't value existing customers - look at some of the shitty deals they offer at upgrade time Quote Link to comment Share on other sites More sharing options...
penguin Posted December 20, 2006 Author Share Posted December 20, 2006 The deals on orange are the best ever at the moment. Look at there website. http://shop.orange.co.uk/shop/yourplan/online Unlimited calls and text messages for 75 quid othe one I am on umlimited texts and 500 free calls. Orange do the best deals by a long margin in my opinion. check out o2.co.uk they have 600 x network mins and 1000 text for £35 Quote Link to comment Share on other sites More sharing options...
Ian W Posted December 20, 2006 Share Posted December 20, 2006 i threatened to leave orange and got myself a free D900, 170 minutes any network any time and 250 texts for a tenner a month. Quote Link to comment Share on other sites More sharing options...
tbourner Posted December 20, 2006 Share Posted December 20, 2006 Vodafone? Quote Link to comment Share on other sites More sharing options...
penguin Posted December 20, 2006 Author Share Posted December 20, 2006 Vodafone? you're kidding right Quote Link to comment Share on other sites More sharing options...
how_supra Posted December 20, 2006 Share Posted December 20, 2006 Orange are rubbish!!! Their customer services are the worst I've ever had the misfortune to deal with!! AVOID at all costs [and typically very expensive]. Penguin if you are considering 02, go direct. Get one of their online tariffs. Quote Link to comment Share on other sites More sharing options...
tbourner Posted December 20, 2006 Share Posted December 20, 2006 you're kidding right I've had no problems. I asked for my PAC recently to move to Orange, but decided after 2 days of having an Orange phone and consequently no reception AT ALL, and also phoning Orange 3 times and not understanding the bloke on the other end at all I phoned Vodafone back, spoke to a nice English person (as well as the subsequent 3 calls that arose) and got myself on a new contract with them on a better deal than I had with Orange. I now have full signal bars again - hurray! Quote Link to comment Share on other sites More sharing options...
Mike Posted December 20, 2006 Share Posted December 20, 2006 My god someone else with a Line 2!? I can't believe it... I thought I was the only one left... Quote Link to comment Share on other sites More sharing options...
penguin Posted December 20, 2006 Author Share Posted December 20, 2006 My god someone else with a Line 2!? I can't believe it... I thought I was the only one left... lol - thing is mike - i've spoken to some idiot at 02 who's never heard of line2 - spoke to tmobile dude and they support it ... not sure about 3 so i guess my choices are limited at the moment i've had everyday 50 since it launched all those years ago - and i've only every used around an average of 50 min in a month pointless havin it lol Quote Link to comment Share on other sites More sharing options...
penguin Posted December 21, 2006 Author Share Posted December 21, 2006 http://www.mobiles.co.uk/t-mobile-graphite-mda-compact2.html going for this one i think its on tmobile flex 35... er... so thats either 900 x min or 1800 text , or a mixture of both :D: oh and a free xbox360 or nintendo wii after 35 days Quote Link to comment Share on other sites More sharing options...
Guest steve77964 Posted December 21, 2006 Share Posted December 21, 2006 Im With 02 Online 1000 Minutes And 1000 Texts For 40 Pounds A Month! Quote Link to comment Share on other sites More sharing options...
tbourner Posted December 21, 2006 Share Posted December 21, 2006 I'm on Vodafone with 2000 minutes and 1000 txts for £20 a month!!!! Quote Link to comment Share on other sites More sharing options...
penguin Posted December 21, 2006 Author Share Posted December 21, 2006 I'm on Vodafone with 2000 minutes and 1000 txts for £20 a month!!!! dude is that cross network anytime ? Quote Link to comment Share on other sites More sharing options...
penguin Posted December 21, 2006 Author Share Posted December 21, 2006 Im With 02 Online 1000 Minutes And 1000 Texts For 40 Pounds A Month! but but but did you get a free eggbox 360? Quote Link to comment Share on other sites More sharing options...
tbourner Posted December 21, 2006 Share Posted December 21, 2006 dude is that cross network anytime ? Yep. But it was sim only - no free phone. Cos I had a spare. Quote Link to comment Share on other sites More sharing options...
penguin Posted December 21, 2006 Author Share Posted December 21, 2006 Yep. But it was sim only - no free phone. Cos I had a spare. thats a cracking deal i need new hasndset tho as mine is buggered Quote Link to comment Share on other sites More sharing options...
JonW Posted December 21, 2006 Share Posted December 21, 2006 I'm with Vodaphone, £15/month 500 texts and 500mins cross network. I've been with them years and never had a problem. Customer service is great. Every year at contract end I write a cancellation letter. They then phone me and offer whatever handset I want in order to keep my business. They old ones go on ebay and I get free money. If you phone up to cancel they don't care, if you write a letter the offers come flooding in. Quote Link to comment Share on other sites More sharing options...
penguin Posted January 3, 2007 Author Share Posted January 3, 2007 Just got off the phone from orange .... they have given me 820 x network min anytime, unlimited text, and 20mb internet access with a brand spanking new pda phone... for.... 35 quid a month... i'm flipping happy and she said she'll try to get me totally free broadband too respect!!! Quote Link to comment Share on other sites More sharing options...
michael Posted January 3, 2007 Share Posted January 3, 2007 Nice escape, 02 suck donkey balls to the extreme... well they do with existing customers, with new ones they will give you the world.... and then it's back to normal. Quote Link to comment Share on other sites More sharing options...
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