i-macca Posted October 2, 2006 Share Posted October 2, 2006 Hi all, Long standing PlusNet customer (about 7 or 8 years now) who have just p*ssed me off for the last time. Awful service the last 1-2 weeks, especially on the cgi server front which has been intermittent and slow as arse for days and days now. And when I complained, I was told that the tiny club forum I run from their cgi server is a business site and so I should start paying business rates for my ISP. I told them to stick it where the sun doesn't shine! So I need a new ISP, at least 200Mb of web space with cgi, multiple POP3 mailboxes and able to host about 3 domains that I own. I only download around 5Gb of data a month, doubt I'd ever go above 10Gb for the foreseeable future. I think my exchange currently only supports 2Mb ADSL too, and that's fast enough for the moment. I'm currently paying PlusNet about £22.99 a month I think for all of the above and am struggling to find another quality ISP for similar prices The other option I suppose is to get a cheapo but quality ISP and then find a reasonably priced hosting service for the cgi site and my domains etc. Or go the whole hog and finally set up my IIS server properly and host it from home Any suggestions?? Quote Link to comment Share on other sites More sharing options...
michael Posted October 2, 2006 Share Posted October 2, 2006 I ended up staying with them in the end (they fixed my issues and I got 5mb) but this thread might be of interest: http://www.mkivsupra.net/vbb/showthread.php?t=73593& Quote Link to comment Share on other sites More sharing options...
Ric Posted October 2, 2006 Share Posted October 2, 2006 i used to work at plusnet there hosting is a value added service to the isp and they dont really care about it you want hosting buy good hosting, a basic site with the options your wanting will cost about 30quid for the year. Quote Link to comment Share on other sites More sharing options...
Shilakadaddy Posted October 2, 2006 Share Posted October 2, 2006 I'm with a company called Pentek Systems, they're quite a small company local to me. They do loads of web hosting/isp etc. designed to be a higher quality connection, so you get really low contention ratio's. Service has been really good, can't fault them tbh http://www.pentek.co.uk Quote Link to comment Share on other sites More sharing options...
imi Posted October 2, 2006 Share Posted October 2, 2006 Zen All The Way Quote Link to comment Share on other sites More sharing options...
i-macca Posted October 2, 2006 Author Share Posted October 2, 2006 Michael, just been reading through that thread, but couldn't find an ISP with the hosting services at a reasonable cost Ric - They mentioned something about the value added service in the reply. I've never ever had such a snotty reply from a customer service monkey in my years of working with IT.. Muppets Chris, imi, I'll have a look in to those. I'm thinking that I'll probably go for a fairly basic ISP, may be even the cheapo/free service that Sky are rolling out and then get a reasonable hosting package for the rest of it... Quote Link to comment Share on other sites More sharing options...
michael Posted October 2, 2006 Share Posted October 2, 2006 Michael, just been reading through that thread, but couldn't find an ISP with the hosting services at a reasonable cost I didn't really pay much attention to the hosting, I use hostonce.com for that side of things. Quote Link to comment Share on other sites More sharing options...
Wez Posted October 2, 2006 Share Posted October 2, 2006 Zen All The Way Couldnt agree more, we are a Zen partner and have had no complaints. http://www.zenbroadband.com/ Quote Link to comment Share on other sites More sharing options...
i-macca Posted October 2, 2006 Author Share Posted October 2, 2006 Hmmm.. Zen looks very promising! Quote Link to comment Share on other sites More sharing options...
Thorin Posted October 3, 2006 Share Posted October 3, 2006 I'd use a separate hosting company for the web sites. I've recently switched to http://www.fasthosts.co.uk and they've been great so far, would highly recommend. Quote Link to comment Share on other sites More sharing options...
wkdboi2005 Posted October 3, 2006 Share Posted October 3, 2006 I would'nt touch Fast-Hosts with a 20 foot barge pole, I went for 2 interviews with that company, and both times they were extremley discriminative against me http://img9.echo.cx/img9/2249/angryboese0867yc.gif. And one time ash came with me and they throw him outta the building. So sorry ladies and gent's but fast hosts don't get me cash http://www.xs4all.nl/~ernstmul/images/msnbonus/money.gif for Hosting or ADSL. We now provide our own hosting and adsl see http://www.mad2host.co.uk. And yes I know there has been a lot of controversi over us but now we have or brand new website up and soon online order. PHP is a nightmare lol. Excuse the spelling on this. Rock on firefox: Quote Link to comment Share on other sites More sharing options...
Thorin Posted October 3, 2006 Share Posted October 3, 2006 I would'nt touch Fast-Hosts with a 20 foot barge pole But then you're not biased at all. Quote Link to comment Share on other sites More sharing options...
Wez Posted October 3, 2006 Share Posted October 3, 2006 If you get a decent DSL connection just host it yourself, depends on what you are hosting but most websites generate very small amounts of traffic, you could start like this and then as needs grow look into moving it to a better solution. Obviously if you are are thinking of becoming an ISP then a single DSL would not be ideal Quote Link to comment Share on other sites More sharing options...
i-macca Posted October 3, 2006 Author Share Posted October 3, 2006 Lol.. hardly! Just going to be running a couple of low traffic websites and a club forum with about 10-15 users and very light use. Only thing I've never set up is a server to handle cgi, the rest I can manage? Quote Link to comment Share on other sites More sharing options...
Thorin Posted October 3, 2006 Share Posted October 3, 2006 Even a low bandwidth site would struggle on an ADSL line's poor upload speed. I know mine would and that gets hardly any traffic, it's mainly people search on google images for Ferrari pics (around 20k hits per month)... Might have to try and capitalise on that with some ads on the page Quote Link to comment Share on other sites More sharing options...
wkdboi2005 Posted October 3, 2006 Share Posted October 3, 2006 A server handling cgi is pretty easy to do. u looking at windows or Linix. the apache webserver has how-to's on setting it all up and cgi too. And I am biassed just not to fast hosts. After the way they treated us there lucky we hav'nt complained to some big authority about them. Quote Link to comment Share on other sites More sharing options...
Thorin Posted October 3, 2006 Share Posted October 3, 2006 After the way they treated us there lucky we hav'nt complained to some big authority about them. I suspect they'd laugh at you. Quote Link to comment Share on other sites More sharing options...
michael Posted October 3, 2006 Share Posted October 3, 2006 Don't take this the wrong way but I don't know anyone who would give their money to a company who has a spokesperson who can't grasp basic English. In addition to this the spelling mistakes and errors on the front page of your site just say "no attention to detail, no quality control, slack" If you our a web-master please contact us for details of a reseller packages Are you saying Fasthosts are homophobic? Quote Link to comment Share on other sites More sharing options...
wkdboi2005 Posted October 3, 2006 Share Posted October 3, 2006 or they could actually take us seriously. Why are u so un constructive in the words/comments you make. U were like this on the other theard. Quote Link to comment Share on other sites More sharing options...
Thorin Posted October 3, 2006 Share Posted October 3, 2006 Michael, they are just a reseller for Heart Internet who seem pretty reputable. Quote Link to comment Share on other sites More sharing options...
JustGav Posted October 3, 2006 Share Posted October 3, 2006 Our network also utilises 100% CAT6 network cable, which contains four pairs of copper wire and, unlike CAT5, utilises all four pairs. CAT6 supports Gigabit (1000 Mbps) Ethernet and supports communications at more than twice the speed of CAT5e, which is the other popular standard for Gigabit Ethernet cabling. 100% CAT6 as opposed to 50% Cat5.5? CAT5 cabling requires all 4 pairs to be wired up anyway, CAT is a wiring standard not a network equipment standard as such. a server redundancy policy we can offer a 100% uptime guarantee “No one else can offer this”. VERY VERY brave words... Nobody in their right mind offers 100% as it is impossible to deliver it. In any infrastructure design there are far too many points of failure. That is of course unless you have some strangely worded contract which will cover you for things such as telecomms outages by providers and such. Maybe I'm being a troll, but there is a lot of things that would make me nervous. Do you indeed have your own datacentre that you are showing in the pictures or are you leasing rack space? Quote Link to comment Share on other sites More sharing options...
wkdboi2005 Posted October 3, 2006 Share Posted October 3, 2006 I am not sure if fast hosts our homophobs, I do know they are discrimative against people with a writing difficulties, even though everything is done on computers these days. I also know they don't like people with a west country accent, not good customer service apparnatley. Quote Link to comment Share on other sites More sharing options...
wkdboi2005 Posted October 3, 2006 Share Posted October 3, 2006 Our datacentre is maintained by our partners and is based in nottingham. We pride our selves on our 100% uptime. And have so far been 100% up. If power to the data centre goes down then all dns switches to our backup's @ telehouse or NOC in Teleford. Quote Link to comment Share on other sites More sharing options...
Thorin Posted October 3, 2006 Share Posted October 3, 2006 7.1 Heart Internet shall use its reasonable endeavours to make the server and the Services available to the Customer 100% of the time but because the Services are provided by means of computer and telecommunications systems, Heart Internet makes no warranties or representations that the Service will be uninterrupted or error-free and Heart Internet shall not, in any event, be liable for interruptions of Service or downtime of the server. There's no guarantees of the 100% uptime. Quote Link to comment Share on other sites More sharing options...
wkdboi2005 Posted October 3, 2006 Share Posted October 3, 2006 there are serveral different clauses covered by that guarantee. I will not gointo it all now. Shall we just get back to the topic in hand please no more theard hijacking as it were. Quote Link to comment Share on other sites More sharing options...
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