Robert Posted March 17, 2006 Share Posted March 17, 2006 ok heres the story, On the lexus forum (LOC) i bought a single turbo kit for my mk1 aristo from a certain trader there via ebay. I had asked this trader if they had a kit that would fit my mk1 aristo and they said yes they had one made up for one of their previous cars. A week later they put the kit on ebay and i won it. Now it has arrived i have had it checked out my my local garage and they have said it is NOT for an aristo but for the gs300 which is N/A. This was the N/A - turbo conversion kit. Now i wouldnt mind but i specifically said i have a jzs-147 aristo. The said trader wont refund me and now im left with this N/A kit with includes everything for the conversion including FMIC and and downpipe. what should i do now? i still have the proof that i said i needed the kit for an aristo but they wont give me a refund. by the way the kit would also fit a N/A supra which helps when it comes to sell it. Link to comment Share on other sites More sharing options...
Lewis Posted March 17, 2006 Share Posted March 17, 2006 sell it and get rid mate, name and shame the trader and point them here, get their side of it too Link to comment Share on other sites More sharing options...
Robert Posted March 17, 2006 Author Share Posted March 17, 2006 doubt you will see TDI on here tbh, but i'll see what happens. got a few interested people who have GS300's so will have to wait and see. Link to comment Share on other sites More sharing options...
Angarak Posted March 17, 2006 Share Posted March 17, 2006 Name and shame, post up your 'proof' on the lexus forums and publicy slag them off till they refund you (at the same time ebay it) Link to comment Share on other sites More sharing options...
JamesG Posted March 17, 2006 Share Posted March 17, 2006 How did you pay for it? If it was with PayPal, I believe you can submit a complaint saying the goods are not "substantially as described". PayPal can freeze the seller's account, which is a good motivation for them to sort it out with you. If you paid by credit card, just take it up with the credit card company. Link to comment Share on other sites More sharing options...
Robert Posted March 17, 2006 Author Share Posted March 17, 2006 Name and shame, post up your 'proof' on the lexus forums and publicy slag them off till they refund you (at the same time ebay it) lol yeah i will do that when i have no other option, like i said i have a few buyers and hopefully it will be sold if not i will post up screen shots of my saved PMs from both myself and the trader. Link to comment Share on other sites More sharing options...
colsoop Posted March 17, 2006 Share Posted March 17, 2006 Im sure this comes under the sale of goods act, something along the lines of being fit for the purpose Have a look HERE Im sure the first point falls under your case Link to comment Share on other sites More sharing options...
Robert Posted March 17, 2006 Author Share Posted March 17, 2006 Im sure this comes under the sale of goods act, something along the lines of being fit for the purpose Have a look HERE Im sure the first point falls under your case thanks for that link mate, with the PMs i have it will be very useful. Link to comment Share on other sites More sharing options...
michael Posted March 17, 2006 Share Posted March 17, 2006 TDI eh, they have a chap active on Tumbleweed and a reputation for threatening to sue people based on forum posts. You would have thought a large PLC would have a better policy for customer service. Link to comment Share on other sites More sharing options...
andrew7 Posted March 17, 2006 Share Posted March 17, 2006 If he is a trader you have rights..refund or replacement. The goods must be fit for the purpose they were purchased for. It's part of Trading Standards. Call your local office if you have probs, but don't leave it too long. He has misrepresented the goods in order to sell them to you. That is not allowed... Link to comment Share on other sites More sharing options...
garethr Posted March 17, 2006 Share Posted March 17, 2006 Disclaimer: This is in no way a comment on the trading dispute The Aristo was always available with the 2JZ-GE. Link to comment Share on other sites More sharing options...
Robert Posted March 17, 2006 Author Share Posted March 17, 2006 Disclaimer: This is in no way a comment on the trading dispute The Aristo was always available with the 2JZ-GE. you are right i will see what happens in the next few days. Link to comment Share on other sites More sharing options...
bromy Posted March 17, 2006 Share Posted March 17, 2006 Can you post the ebay link up Link to comment Share on other sites More sharing options...
Robert Posted March 17, 2006 Author Share Posted March 17, 2006 Can you post the ebay link up will do but not yet mate, wanna see how things turn out in the next few days. Hopefully i will have sold the kit by then. Link to comment Share on other sites More sharing options...
dangerous brain Posted March 24, 2006 Share Posted March 24, 2006 I can't beleive a firm that big have no returns policy. Thats very poor. Link to comment Share on other sites More sharing options...
Ian W Posted March 24, 2006 Share Posted March 24, 2006 I can't beleive a firm that big have no returns policy. Thats very poor. don't think it matters too much anyhow, isn't this the kit that Gazza GSI bought? Link to comment Share on other sites More sharing options...
dangerous brain Posted March 24, 2006 Share Posted March 24, 2006 Dunno I'd just searched up aristo ebay lol to bump my ad up. Still a bit piss poor of that firm if ya ask me regardless of outcome. Link to comment Share on other sites More sharing options...
Ian W Posted March 24, 2006 Share Posted March 24, 2006 yeah, lucky for him it also happened to fit an n/a supra or else it would have been a lot more trouble!! did we find out which firm it was? Link to comment Share on other sites More sharing options...
dangerous brain Posted March 24, 2006 Share Posted March 24, 2006 I'm guessing it may be TDi but thats just mere speculation Link to comment Share on other sites More sharing options...
Robert Posted March 24, 2006 Author Share Posted March 24, 2006 i cant believe TDI were like that either tbh. I was told to get back to them in a week or so to see what they could do for me. I am very lucky the kit will fit a N/A or else i would be down about 1k. So people say they are good but i think they are rubbish, the customer service is poor in this case aand i'll never buy a thing off them again. Thankfully we have great traders on here. Link to comment Share on other sites More sharing options...
SkyJawa Posted March 24, 2006 Share Posted March 24, 2006 I'm guessing it may be TDi but thats just mere speculation Link to comment Share on other sites More sharing options...
terribleturner Posted March 24, 2006 Share Posted March 24, 2006 It does take the piss. We rely on these traders to help and give us information about the products they sell but clearly they have failled you big time Rob. So glad it's sorted now mate, plus i think many people will think twice now before getting advice from them. Link to comment Share on other sites More sharing options...
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