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The mkiv Supra Owners Club

Pitstop Garage - Brize Norton


Clarkey

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Guess this will only apply to the Oxfordshire lads .. if your just trying to source basic stuff like plugs, oil etc.

 

I called up this place - mainly because it was local to me 3 miles away - and because my local Halfords didn't stock my NGK sparkies till next week and they're 17 miles away.

 

A guy answers the phone and I say to him if he has the NGK-BCPR7ES.

His whole attitude sucked! Completely curt, unprofessional.

 

Him: "That's cold f@!kin' plug mate ... hang on."

Me: "Back up one second! What did you just say ?"

 

By then he'd already put me on hold.

 

Him: "Right. They're £2.10p + vat .. mate."

 

By this time, I'm little annoyed by his attitude & just as curt & sharp talking as him.

 

Me: "Fine! What's that inclusive of vat for 6 ?"

 

He'd put the phone down on the desk .. but not on hold. I heard this in the background:

 

Him: "Oh FFS! Can't this stupid cnut add up ?!?"

 

Well actually I can add up. But £12.60 + (£12.60 * 0.175) would take me 1 or 2 minutes on paper. Mental arritmetic wasn't by strong point. But seeing as I figured he'd have a calculator handy.

 

When he gave me the figure .. I just said "Fine!" and hung up.

 

Avoid & run away Oxfordshire guys!

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I've edited this post at Ralph's request because I did not witness an alleged incident involving a customers car. All I can say is that my friend of 18 years has never lied to me, nor seems to be the type of person that would make unreal claims.

 

However, my personal opinion, based upon what my friend has told me, is to steer well clear of this garage.

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I would so much like to say yes, but I can't. Not one place.

I had my car re-sprayed at the same place as Supragal took her car to. It was quite expensive (and bloody miles away too) and they still didn't do what I would call a good job. (This is going to stray this way off topic, sorry Christian!) Issues I had included:-

 

Overspray all over the dash and interior (maybe my fault, I told them to take the windows out, so as not to get overspray on them - didn't know it would just mean getting overspray inside the car!)

Smashed passenger side electric window switch connector (they broke the connector, and the wires came out, they managed to put them back in, but back-to-front. It now opens when you press up, and closes when you press down. Genius!)

Drivers side rear quarter window is scratched to hell. (Again I did ask them to take the windows out!)

Poor finish to crevices in the bumper (You can feel how rough the paint is with your hand - I mentioned this to them, they said I should try to get in there and polish it with normal wax. I did. It's still rough!)

Rather than taking the wings off and respraying them, I think they sprayed them on the job, they didn't spray the flat area of the wing that goes into the engine bay, which is visible with the bonnet open. On one side the paint stops right on the edge of where the bonnet meets the wing. It looks rubbish, and it's not symmetrical side to side.

The plastic bit in front of the windscreen is now knackered. I can't tell if it's been melted, scratched really badly, or has got some kind of adhesive on it.

The paintwork along the sill is really rough, feels like it's not been cut back, similar to the bumper.

They fitted a set of badges. The old rear one appears to have been snapped off, and the new one fitted without removing, or even making flush, the bosses that the old badge sat on. So the badge doesn't sit flush to the boot.

 

Like I say, slightly off topic, but my point is I paid quite a bit of money to have the work done. It was a straight respray. The original paintwork was pretty good, in fact the guy there said he thought it didn't really need a full respray as it was quite good anyway. But I insisted as I wanted it to be pucka. They weren't even fitting a bodykit or anything.

However Rosie seems fairly happy about what they did for her, so I guess what I'm really saying is you've got to pick a garage use it, and then hammer them if they don't get it right. I don't really like confrontation, so I just let it lie. However, as you can probably tell, I'm not happy about it!

 

So anyway, like I was saying, no. I don't know of any good local bodyshop places! :)

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This is going to stray this way off topic, sorry Christian

 

No bother mate! Not much to be said about Pitstop .. that's not already been said.

 

One thing tho .. if anybody in the Oxfordshire area sees a J plate Nissan Skyline with blacked windows. That belongs to the owner of Pitstop.

 

From what I've heard from a mate .. the car is total arithritic 3 legged rocking horse! A total nail and the owner knows this. Easy pickings. Apparently if you talk to the owner, he'll tell you it's got everything but a Boeing 747 jet engine in it - but on the road he won't challenge you.

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Though not in Oxfordshire. There's a bodyshop in Watford which is right next Phoenix. It's ran by a guy called Colin Breed - nice guy.

 

Terry's car was done by Colin.

 

Yeah cheers, terry gave me his info and I have no doubt with the quality of his work, just wanted to see if there was anyone good nearer to home. I think I will end up giving colin a call

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  • 2 years later...
Guest pitstopralph

April 08, over two Years later...

Yet I've just gone onto Google put the name of my garage in the search box and found this rubbish at the top of the list.

Not such a good start to any ones day in my view.

I have asked the moderator to remove this thread to no avail.

So Clarkey, lets start here. My name is Ralph Saunders, I own the Pitstop. I agree I can be a bit offhand with idiots and time wasters. My garage turns over hundreds of thousands of pounds a year, so mainly the people who phone must get a reasonable feel for the place. I do weed out time wasters and people who I don't like the feel of, it is my right as the owner of the garage. You , for whatever reason must have wound me up the wrong way. Judging by your posts here and elsewhere I guess I am good judge of character.

I did own a 500 hp Nissan Skyline, the reg Number was J1UPP, I still own the plate and it's on my latest toy. The car however has gone, it's new owner well and truly happy with the output as stated.

If you see my vehicles on the road, I will never get involved in idiotic road races, I have seen the results of to many accidents in my job to get involved. My race results, which are also in the public domain speak for themselves.

I have emailed T Licence personally to gain the name of the Ex employee who claims to have been driven around in a brand new Impretza by me, but you won't be surprised to read he has not responded. Clearly this is not the truth and as I have only ever employed a handful of people who have left my employment, all of whom I would class as friends I guess it must be a mistake.

Anyone who wants a real feel for the place is welcome to visit, by prior appointment please, I am extremely busy.

Ralph Saunders

[owner]

 

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April 08, over two Years later...

Yet I've just gone onto Google put the name of my garage in the search box and found this rubbish at the top of the list.

Not such a good start to any ones day in my view.

I have asked the moderator to remove this thread to no avail.

So Clarkey, lets start here. My name is Ralph Saunders, I own the Pitstop. I agree I can be a bit offhand with idiots and time wasters. My garage turns over hundreds of thousands of pounds a year, so mainly the people who phone must get a reasonable feel for the place. I do weed out time wasters and people who I don't like the feel of, it is my right as the owner of the garage. You , for whatever reason must have wound me up the wrong way. Judging by your posts here and elsewhere I guess I am good judge of character.

I did own a 500 hp Nissan Skyline, the reg Number was J1UPP, I still own the plate and it's on my latest toy. The car however has gone, it's new owner well and truly happy with the output as stated.

If you see my vehicles on the road, I will never get involved in idiotic road races, I have seen the results of to many accidents in my job to get involved. My race results, which are also in the public domain speak for themselves.

I have emailed T Licence personally to gain the name of the Ex employee who claims to have been driven around in a brand new Impretza by me, but you won't be surprised to read he has not responded. Clearly this is not the truth and as I have only ever employed a handful of people who have left my employment, all of whom I would class as friends I guess it must be a mistake.

Anyone who wants a real feel for the place is welcome to visit, by prior appointment please, I am extremely busy.

Ralph Saunders

Advertising removed

 

All you have done is bump a thread from 2 years ago to the top of the forum and thus google :rolleyes:

 

It makes you look a little petty chap, so somebody wasn't happy with being called a CNUT big deal, move along now :)

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I have emailed T Licence personally to gain the name of the Ex employee who claims to have been driven around in a brand new Impretza by me, but you won't be surprised to read he has not responded. Clearly this is not the truth and as I have only ever employed a handful of people who have left my employment, all of whom I would class as friends I guess it must be a mistake.

 

Tony's a very busy and highly respected member of this club. Might take him a while before he actually ignores your email ;)

 

He also didn't accuse you of driving the Impreza personally :)

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Tony's a very busy and highly respected member of this club. Might take him a while before he actually ignores your email ;)

 

:rlol:

 

An unregistered trader coming on here to stir up a two year old thread by wading in with arrogance and abuse at respected members. I sense Fail.

 

-Ian

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Hello Ralph,

 

I've just checked my e-mails, and haven't received any from any address that I don't recognise. Probably best to just pm me.

 

It's funny actually, because I was thinking about this incident a little while ago when someone else I was speaking to said that the garage they took their car to (not yours) had taken it for a "test drive".

 

The employee's name. Hmmm, I'm in a bit of a quandry here. Whilst I fully expect you to call bullshit on my part, I'm not too keen on giving you the name of the ex-employee. I don't know you, and you might seek to take some kind of retribution on him. Next time I speak to the guy who was taken for a spin in the car, I'll ask him what he thinks I should do.

Plus the guy could well be one of your mates. I didn't say he wasn't, but that doesn't change the fact of what I was told had happened.

I guess word of mouth can be a bad thing as much as it can be a good thing?

 

With regards to how you treated Clarkey, and your excuse of being able weed out timewasters, I'm amazed that you think you can come on here and even attempt to justify yourself. Personally, I would have come been very humble, cap in hand and apologised and suggested that you'd changed your ways.

 

Not sure why you would also think that the thread would be removed? If we were singing your praises then you would be more than happy for us to keep the thread on here.

 

To be honest though, seeing as you're doing so well, I wouldn't worry what the opinions of a few blokes on the internet was.

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Ditto that, a real man would have said "I'm sorry about the experience you had with us, we'll make sure it never happens again". Rather than act like a tosser and demand the thread be removed as you can't remember being a complete git over the phone.

 

Clarkey had ZERO reason to post about your garage, so lets face it you must have really upset him. May this continue to be the first thing on Google about you from now on.

 

If a genuine apology was forthcoming we could move it to Members Only...

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