peter richards Posted November 1, 2005 Share Posted November 1, 2005 hi guys , as you all know by now , total pc numbskull . when i get an e mail with an attatchment , how do i view it ? i click on the paper clip , two boxes appear the bottom one says save , but no amount of clicking and double clicking seems to work HELP Link to comment Share on other sites More sharing options...
peter richards Posted November 1, 2005 Author Share Posted November 1, 2005 anyone , ill promise to talk about loud exhausts promise ,really:whistle: Link to comment Share on other sites More sharing options...
CJ Posted November 1, 2005 Share Posted November 1, 2005 Peter if you mean the 2 files I sent you, they will open with Adobe Acrobat. Do you have Acrobat on your computer? Link to comment Share on other sites More sharing options...
Pig Posted November 1, 2005 Share Posted November 1, 2005 you have to click on the name not the paper clip Link to comment Share on other sites More sharing options...
Jake Posted November 1, 2005 Share Posted November 1, 2005 you have to click on the name not the paper clip Depends what email program and version he's using, he didn't say though. Link to comment Share on other sites More sharing options...
peter richards Posted November 1, 2005 Author Share Posted November 1, 2005 outlook express 6 Link to comment Share on other sites More sharing options...
CJ Posted November 1, 2005 Share Posted November 1, 2005 I have sent him 2 PDF files. It may be because he hasn't got Acrobat on his PC. Link to comment Share on other sites More sharing options...
Branners Posted November 1, 2005 Share Posted November 1, 2005 OE6 has a wierd setting that stops you opening attachments sometimes... perhaps post a screen shot of the page so somebody can point to what you need to click. JB Link to comment Share on other sites More sharing options...
chilli Posted November 1, 2005 Share Posted November 1, 2005 can't you just drag the icons to the desktop to save them and then open them? Link to comment Share on other sites More sharing options...
merckx Posted November 1, 2005 Share Posted November 1, 2005 He's clicking on save, maybe try clicking on open! Link to comment Share on other sites More sharing options...
chilli Posted November 1, 2005 Share Posted November 1, 2005 maybe you are trying to open it, but you havn't got adobe acorbat installed (if they are indeed pdf) and so it can't open the files... we need pics lol Link to comment Share on other sites More sharing options...
Jake Posted November 1, 2005 Share Posted November 1, 2005 OE6 has a wierd setting that stops you opening attachments sometimes... This is the one John is talking about Peter : Link to comment Share on other sites More sharing options...
peter richards Posted November 1, 2005 Author Share Posted November 1, 2005 ok jake done that , how do i open it or save it Link to comment Share on other sites More sharing options...
Jake Posted November 1, 2005 Share Posted November 1, 2005 Was there a Tick in that box? And you've removed it now, correct? Link to comment Share on other sites More sharing options...
peter richards Posted November 1, 2005 Author Share Posted November 1, 2005 yes ,removed it Link to comment Share on other sites More sharing options...
chilli Posted November 1, 2005 Share Posted November 1, 2005 hey sounds like your home and dry pretty much nice one Jake Link to comment Share on other sites More sharing options...
Jake Posted November 1, 2005 Share Posted November 1, 2005 yes ,removed it I'm not sure if you should be able to open the attachment or not now. OE6 might have already removed the attachment, in which case you would need the sender to resend it. Try it: Select the email in the preview pane, click the paperclip, Click the attchment's filename. It should show you something like this : Link to comment Share on other sites More sharing options...
peter richards Posted November 1, 2005 Author Share Posted November 1, 2005 getting there slowly lol, where do i direct the attatchments to jake mate it doesnt show that option Link to comment Share on other sites More sharing options...
chilli Posted November 1, 2005 Share Posted November 1, 2005 save them anywhere but preferably in a known place like the c drive or the desktop (remember where though) and then open them up, hopefully bobs your uncle... Link to comment Share on other sites More sharing options...
Jake Posted November 1, 2005 Share Posted November 1, 2005 When you clicked the paperclip, did it give you 2 options? (The attachment's filename and 'Save Attchments...') If you click the filename after clicking the paperclip it will show the menu I attached in post 17 but if you click the 'Save Attchments...' (after clicking the paperclip) it will ask where you want to save the file. your Desktop will do for the moment. After you have done that, go to your Desktop and see if the file is there. Link to comment Share on other sites More sharing options...
peter richards Posted November 1, 2005 Author Share Posted November 1, 2005 right guys saved it to c , but it tells me it is unknown file .format sorry for the hastle , its quite embarasing really Link to comment Share on other sites More sharing options...
Jake Posted November 1, 2005 Share Posted November 1, 2005 What is the filename? Link to comment Share on other sites More sharing options...
CJ Posted November 1, 2005 Share Posted November 1, 2005 What is the filename? It should be Eclipse.pdf I wonder if it is saying unknown file type as in he doesnt have Acrobat? Link to comment Share on other sites More sharing options...
chilli Posted November 1, 2005 Share Posted November 1, 2005 you need the application installed to run it, i.e. adobe acrobat if its a .pdf, you can just download it from the net Link to comment Share on other sites More sharing options...
peter richards Posted November 1, 2005 Author Share Posted November 1, 2005 the attatchment is there on the desk top jake white square with a red figure in the centre , when i click on it it says unknown file format Link to comment Share on other sites More sharing options...
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