Dnk Posted October 8, 2020 Author Share Posted October 8, 2020 (edited) That probably tells you it's the Wifi card driver or card itself, if it stays that way. Its still working fine now so i'll look into that Went into the network adapters and it says the wifi adapter is working properly Edited October 8, 2020 by Dnk (see edit history) Quote Link to comment Share on other sites More sharing options...
Annabella Posted October 8, 2020 Share Posted October 8, 2020 Its still working fine now so i'll look into that Went into the network adapters and it says the wifi adapter is working properly It will say that in Device Manager, but doesn't stop Windows throwing the odd wobbler if the driver is corrupt, or incompatible due to a Windows update. Quote Link to comment Share on other sites More sharing options...
bonus_2000 Posted October 8, 2020 Share Posted October 8, 2020 Hi Dunk, I analysed all 6 of the files you sent over (and put the results for each in the same folder I shared with you if you were interested to take a look). Every dump file contained a different faulting process which is pretty strange, normally there would be a common process involved each time it crashed. This could point to a hardware issue rather than a software one. Have you added any hardware recently - even new USB hardware? Possible intermittently faulty power supply possibly if it is a tower unit. I will ask an old colleague and see if he has seen anything similar before. Quote Link to comment Share on other sites More sharing options...
bonus_2000 Posted October 8, 2020 Share Posted October 8, 2020 Hi Dunk, I analysed all 6 of the files you sent over (and put the results for each in the same folder I shared with you if you were interested to take a look). Every dump file contained a different faulting process which is pretty strange, normally there would be a common process involved each time it crashed. This could point to a hardware issue rather than a software one. Have you added any hardware recently - even new USB hardware? Possible intermittently faulty power supply possibly if it is a tower unit. I will ask an old colleague and see if he has seen anything similar before. He came back to me saying he would suspect either HDD or RAM possibly, but couldn't say for sure. Has your system remained stable since moving it Dunk? Was it previously on wireless? One of those dump files was reporting a module fault in tcpip.sys Quote Link to comment Share on other sites More sharing options...
Dnk Posted October 9, 2020 Author Share Posted October 9, 2020 He came back to me saying he would suspect either HDD or RAM possibly, but couldn't say for sure. Has your system remained stable since moving it Dunk? Was it previously on wireless? One of those dump files was reporting a module fault in tcpip.sys It was wireless on an old BT HUB and worked fine, never suffered the Blue screen and pc freezing, it has had a pop up with TUClient come on though. I upgraded to BT's Fibre 1 package with new HUB 2 still wireless, then the Blue screen and pc freeze started, it was very random with sometimes several hours between it happening. Its now plugged into the HUB and is working fine but still get the pop up with TUClient on it. I've not added or changed anything to the system other than the HUB 2 and the Fibre 1 Quote Link to comment Share on other sites More sharing options...
Dnk Posted October 9, 2020 Author Share Posted October 9, 2020 This is the pop up Quote Link to comment Share on other sites More sharing options...
bonus_2000 Posted October 9, 2020 Share Posted October 9, 2020 This is the pop up Very strange message, where does that pop up, down by the system tray? I've not seen that before, few things I found on the internet were suggesting it had something to do with AVG antivirus, but I'm not sure on that. Did you have to run any application install when you installed the new broadband, sometimes ISPs include a suite of apps with the setup that they 'recommend' you install as part of the upgrade. Quote Link to comment Share on other sites More sharing options...
Dnk Posted October 9, 2020 Author Share Posted October 9, 2020 Very strange message, where does that pop up, down by the system tray? I've not seen that before, few things I found on the internet were suggesting it had something to do with AVG antivirus, but I'm not sure on that. Did you have to run any application install when you installed the new broadband, sometimes ISPs include a suite of apps with the setup that they 'recommend' you install as part of the upgrade. Pops up in the right hand bottom corner of the screen. No i just unplugged the old hub and fitted the new one Quote Link to comment Share on other sites More sharing options...
Annabella Posted October 9, 2020 Share Posted October 9, 2020 https://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/what-is-what-is-tuclient180/eafb9d3e-1aba-4269-aab9-88f6c87800b6 AVG may have updated to a version your PC doesn't like. Try uninstalling AVG and see what happens. Do you have the AVG addons like AVG Cleanup, or AVG VPN etc? If so bin them. Or as Bonus says if there are so many dump files with differing error codes then that points at RAM or Drive. Quote Link to comment Share on other sites More sharing options...
Dnk Posted October 11, 2020 Author Share Posted October 11, 2020 I've uninstalled AVG and now running back on wifi connection so will see what happens Quote Link to comment Share on other sites More sharing options...
Dnk Posted October 11, 2020 Author Share Posted October 11, 2020 (edited) 8 1/2 hrs and no issues Edited October 12, 2020 by Dnk (see edit history) Quote Link to comment Share on other sites More sharing options...
Dnk Posted October 12, 2020 Author Share Posted October 12, 2020 4 Hrs this morning on wifi and no pop ups or blue screens Quote Link to comment Share on other sites More sharing options...
Dnk Posted October 12, 2020 Author Share Posted October 12, 2020 So on my pc i have Windows defender, do i need to get extra like Norton etc ? Quote Link to comment Share on other sites More sharing options...
Steve Posted October 12, 2020 Share Posted October 12, 2020 I have only ever used the built in Windows Firewall/Anti virus software. I found most of the other ones just slowed the PC down. Quote Link to comment Share on other sites More sharing options...
bonus_2000 Posted October 12, 2020 Share Posted October 12, 2020 Yeah, as Steve says I usually use Windows 10 Defender & Security on my home devices as it seems pretty good these days, I find many of the other home AV products too bloated personally. I use Sophos in my work corp environment as it covers everything I need there, that would probably be the only other one I would consider using at home. Quote Link to comment Share on other sites More sharing options...
Dnk Posted October 13, 2020 Author Share Posted October 13, 2020 (edited) Thanks guys, i'll leave it as is then with Windows firewall/defender Appreciate all the help Edited October 13, 2020 by Dnk (see edit history) Quote Link to comment Share on other sites More sharing options...
Annabella Posted October 13, 2020 Share Posted October 13, 2020 Depends on how much financial stuff you do on it, I use Kaspersky, and on all my clients PC's. But as stated above will slow your machine if it hasn't got an SSD. Quote Link to comment Share on other sites More sharing options...
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