Dnk Posted February 20, 2018 Share Posted February 20, 2018 So i know they have costly garages to run but how do they justify £951.85 for an A service ? am i missing something ? https://www.mymercedesservice.co.uk/?ef_id=WUTmnQAAAHbWrkjg:20180220145949:s#/quote Quote Link to comment Share on other sites More sharing options...
Bobbeh Posted February 20, 2018 Share Posted February 20, 2018 What Merc are you having serviced? Mine were around £300-350 for a C-Class (Hertfordshire) when I had one. You taking an AMG in? Quote Link to comment Share on other sites More sharing options...
jcbt Posted February 20, 2018 Share Posted February 20, 2018 First off they charge you £100 per hour labour and then the unbelievable prices for Mercedes parts. If it is a Bluetech then they charge over £50 for adblue. Then you get the video inspection which is a big laugh. They all wear new uniforms and threaten you with invalidating warranties and not getting Mercedes assist if you get work done elsewhere. I will never have another mercedes ,shocking customer service and I hope Brexit hits them where it hurts the robbing B's Quote Link to comment Share on other sites More sharing options...
jcbt Posted February 20, 2018 Share Posted February 20, 2018 What Merc are you having serviced? Mine were around £300-350 for a C-Class (Hertfordshire) when I had one. You taking an AMG in? I have an e350 convertible and never had an out of warranty service under £500 Quote Link to comment Share on other sites More sharing options...
Bobbeh Posted February 20, 2018 Share Posted February 20, 2018 I didnt suffer so bad. They charge more for autos, but you can work out what you should be paying on their website where you can spec out your car. I used prices quoted from another dealer in Beds to help get my costs lowered. I thought the video service was interesting but a a bit excessive.. clearly youre paying for that sort of thing. I didn't like the fact they wanted to charge money for identifying issues before even fixing. I think the local price in Herts was closer to £130-150 an hour. Quote Link to comment Share on other sites More sharing options...
Annabella Posted February 20, 2018 Share Posted February 20, 2018 https://g.co/kgs/357w5A Quote Link to comment Share on other sites More sharing options...
Dnk Posted February 21, 2018 Author Share Posted February 21, 2018 What Merc are you having serviced? Mine were around £300-350 for a C-Class (Hertfordshire) when I had one. You taking an AMG in? It was a quote for a 2009 SL63 AMG Apart from changing the engine oil the rest of it is inspection, Additional Service Items on top of the A service Replace brake fluid (Except code P99 - Special model "AMG Black Series" use AP42.00-P-4280RBS) £169.45 Replace air filter element £52.68 Replace fuel filter £184.98 Replace spark plugs £261.30 Service A Change engine oil and oil filter Check charging cable and vehicle socket for mechanical damage (Hybrid) Check brake fluid level Correct and note down tyre pressure Check/correct spare tyre pressure (equipment specific) Check TIREFIT tyre sealant (equipment specific) Check first aid kit Check luggage compartment illumination for proper operation Check/correct windcreen washer fluid Check lamps in the instrument cluster and interior illumination for proper operation Check ex-factory driving aids (equipment specific) Fill up or replace vial of perfume atomizer (equipment specific) Fill up Ad®Blue tank (equipment specific, after consultation with customer) Check coolant level Check all visible parts in engine compartment for damage and leaks Check visible area of poly V-belt for wear (except Hybrid) Check all visible parts of vehicle underside for damage and leaks Check condition of steering and tie rods Check condition of front axle and front axle ball joints Check condition of propeller shaft and flex disks Check condition of rear axle and rear axle ball joints Check condition of suspension struts or shock absorbers and springs Check tyres for damage and crack formation Quote Link to comment Share on other sites More sharing options...
rider Posted February 21, 2018 Share Posted February 21, 2018 I just had a 'B' service on my Merc C class and the dealer quote for that is £739.33. Instead I bought all the required OE oils and filters online from 5 different suppliers and placed it with an Independent and the parts cost £146 including VAT and garage labour £180 incl VAT. I thought that was about right for the job. The independent charges labour at £50/hr + VAT. But, I expect the main dealer would throw in a 'free' wash and hoover for the extra that I didn't get. Quote Link to comment Share on other sites More sharing options...
Pudsey Posted February 21, 2018 Share Posted February 21, 2018 Christ imagine how much it's going to cost when they say you need to change a load of other bits. I assume you would only continue with a dealer to maintain a factory warranty. Quote Link to comment Share on other sites More sharing options...
Bobbeh Posted February 21, 2018 Share Posted February 21, 2018 It was a quote for a 2009 SL63 AMG Apart from changing the engine oil the rest of it is inspection, TBH I'd expect that - boy boys car = big boys price sadly. If its just inspection take it elsewhere. Find a merc specialist or something unless the dealer stamp is all important. Quote Link to comment Share on other sites More sharing options...
Ric Posted February 21, 2018 Share Posted February 21, 2018 I assume you would only continue with a dealer to maintain a factory warranty. This is against EU law. As long as you use a proper garage and OEM parts a dealer can't invalidate your warranty. Even my RS4 doesent cost that much, a normal service is around 300. brake fluid 80quid Quote Link to comment Share on other sites More sharing options...
Dnk Posted February 21, 2018 Author Share Posted February 21, 2018 No warranties to worry about, i was just researching how much this car would cost to keep the FMBSH going that it has at the moment. I just don't see where they get the price from, even if it gets a proper inspection most things on the list will take minutes to check, my head tells me a couple of hours on the ramp job done Quote Link to comment Share on other sites More sharing options...
Bobbeh Posted February 21, 2018 Share Posted February 21, 2018 Its purely because you'd be driving about in one of their elite models... dont expect C class prices with an 80-100k car. Quote Link to comment Share on other sites More sharing options...
Chris Wilson Posted February 21, 2018 Share Posted February 21, 2018 Err, I won't tell you what my vet pal just shelled out for a rear self levelling suspension problem on his big Merc saloon at a Merc dealers. I have never seen him with tears in his eyes before.... if servicing costs make you wince just wait until (not if...) something major goes wrong with it Too complex, and with their parts and labour prices it's easy for the things to be uneconomically repairable, hence so many being broken by high end scrap yards. Every toy on them is a potentially expensive disaster waiting to happen, and with everything Can-Bus when one thing goes wrong about 4 others often die with it. There are some good independents about, with much more reasonable costs and attitudes, (and some terrible ones), I would be looking there myself. Quote Link to comment Share on other sites More sharing options...
Dnk Posted February 21, 2018 Author Share Posted February 21, 2018 Err, I won't tell you what my vet pal just shelled out for a rear self levelling suspension problem on his big Merc saloon at a Merc dealers. I have never seen him with tears in his eyes before.... if servicing costs make you wince just wait until (not if...) something major goes wrong with it Too complex, and with their parts and labour prices it's easy for the things to be uneconomically repairable, hence so many being broken by high end scrap yards. Every toy on them is a potentially expensive disaster waiting to happen, and with everything Can-Bus when one thing goes wrong about 4 others often die with it. There are some good independents about, with much more reasonable costs and attitudes, (and some terrible ones), I would be looking there myself. Agreed Chris, i was interested to see just how painful service costs would be at MB Quote Link to comment Share on other sites More sharing options...
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