Necaras Posted January 16, 2018 Share Posted January 16, 2018 Sorry for the long walk of text beforehand. Back in March 2017 I ordered various new parts for my car equalling around £1200, through a supra specialist mechanic (who I will not name at this moment but I will call Jerry). I thought and was told that he was a reputable source for a Japanese parts manufacturer. It has now been almost a whole year since ordering them and I feel like I’m no closer to seeing my parts than I ever was. Jerry constantly made up excuses for why he hadn’t got them (shipping and import problems) and then when they had arrived they’re now apparently stuck at the back of Jerry’s lock up that he can no longer access due to someone’s car being in the way. This is more of a rant than a plea for help because I feel at this moment it’s a lost cause. If I can recommend anything it would be make sure you research and order through a verified company and get a full receipt for every part. Don’t get left being kept up at 5am worrying about how you’re ever going to get your money back. Link to comment Share on other sites More sharing options...
ben_harmer32 Posted January 16, 2018 Share Posted January 16, 2018 Name and shame! Not because we want to know who but to save other people from going through the same! Link to comment Share on other sites More sharing options...
Supra-love Posted January 16, 2018 Share Posted January 16, 2018 Name and shame! Not because we want to know who but to save other people from going through the same! “This” ^^^ Also have you tried to open a claim back via your bank or anything? Link to comment Share on other sites More sharing options...
ShawnPreece Posted January 16, 2018 Share Posted January 16, 2018 As Ben said its worth naming to potentially save others the same trouble and also someone might of been through the same with the same company so can offer advice on what they did Link to comment Share on other sites More sharing options...
jazz1 Posted January 16, 2018 Share Posted January 16, 2018 You can claim your money back through trading standards and small claims court. You can do everything online to file a small claims court etc. Link to comment Share on other sites More sharing options...
evinX Posted January 16, 2018 Share Posted January 16, 2018 Look. Plain and simple. You aint getting them parts back. You need to look into getting your funds back. How did you pay. What backup have you got to prove etc? Link to comment Share on other sites More sharing options...
rider Posted January 16, 2018 Share Posted January 16, 2018 There are lots of shits around. Sue the bastard, I always got great pleasure out of suing bastards. Link to comment Share on other sites More sharing options...
jazz1 Posted January 16, 2018 Share Posted January 16, 2018 A highly reputable company took my brothers subaru for breaking they agreed to purchase the car as a whole, 2 years passed same old excuses. I took them to court last year after 2 years of hearing the same old excuses no payment, moral of the story we won the court case and they had to pay nearly double the cost. Link to comment Share on other sites More sharing options...
evinX Posted January 16, 2018 Share Posted January 16, 2018 Brilliant! Link to comment Share on other sites More sharing options...
Al Massey Posted January 17, 2018 Share Posted January 17, 2018 Any update on naming and shaming? Link to comment Share on other sites More sharing options...
Paul Posted January 17, 2018 Share Posted January 17, 2018 Call in the Sheriffs !! Can't pay, we'll take it away Link to comment Share on other sites More sharing options...
PJJ Posted January 17, 2018 Share Posted January 17, 2018 You should name and shame, then look into suing them! Chance is others have had same problems and will stop them doing it to anyone else. Link to comment Share on other sites More sharing options...
Big Mark Posted January 17, 2018 Share Posted January 17, 2018 It's not really a warning for other members if you don't name and shame as none of us will know who it is to avoid. Link to comment Share on other sites More sharing options...
Dnk Posted January 17, 2018 Share Posted January 17, 2018 Anyone on here ? Link to comment Share on other sites More sharing options...
Necaras Posted January 17, 2018 Author Share Posted January 17, 2018 The guys name is Ben Fitz-Gerald. I think a few people know him on here. He works as a mechanic in Redhill Link to comment Share on other sites More sharing options...
ellis Posted January 17, 2018 Share Posted January 17, 2018 Gentle Ben?!!?? But he's a proper gent. Must be more to it. Link to comment Share on other sites More sharing options...
JamieP Posted January 17, 2018 Share Posted January 17, 2018 Sorry to hear that, hope you get your money back, a year is a total piss take. Link to comment Share on other sites More sharing options...
JasonR24 Posted January 17, 2018 Share Posted January 17, 2018 I know what this sort of stress is like. If I remember rightly Ben is a member of this forum. Hopefully someone can help Link to comment Share on other sites More sharing options...
Supragal Posted January 17, 2018 Share Posted January 17, 2018 I've notified Ben about this thread as I know he isn't on here much, so will await his response. Link to comment Share on other sites More sharing options...
Dnk Posted January 17, 2018 Share Posted January 17, 2018 Should this go into the dispute section so it doesn't get unwanted input and hopefully be sorted sensibly Link to comment Share on other sites More sharing options...
jazz1 Posted January 17, 2018 Share Posted January 17, 2018 Hopefully you can resolve the issue direct. Link to comment Share on other sites More sharing options...
Benjy Posted January 17, 2018 Share Posted January 17, 2018 I’d just like to clarify - Charlie bought the parts before going travelling for months. I stored the parts inside a car at my 2nd unit for safe keeping. Since then, my car was crashed and due to another vehicle being dumped on me, I have been unable to move my car in order to get access to the vehicle these parts are stored in. I have also been in contact with Charlie, and assured him as soon as I can move my car, his parts will be available. (imminently!!!) I was also waiting for some bodywork to be undertaken on his car before fitting said parts, which has not been mentioned since his return. Seeing as you’re no longer replying to texts Charlie, I shall repeat what I have said via text for all to see. I suggest you come and see me, and I’d appreciate it if you removed this thread, as it is not only does not contain all the facts, it is potentially damaging to my business, and as such, will have no option to pass the screen shots to my solicitor. I will not be commenting on a public forum again about this. Link to comment Share on other sites More sharing options...
Pete Posted January 17, 2018 Share Posted January 17, 2018 Ok, I'm going to lock this one. The Dispute Resolution service is there for this purpose, please use that if you need to. Thanks chaps. Link to comment Share on other sites More sharing options...
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