Al Massey Posted November 23, 2017 Share Posted November 23, 2017 Do we have anyone here that works in the mobile phone industry? Or anyone here rent/lease phones for business use? My work keep spending hundreds and hundreds on new phones for staff and all the old phones have just been gathering dust in a cupboard and we are about to buy more phones, but I think leasing would be a better option. So just seeing if any of you knowledgeable lot will have any experience of the matter. Cheers Al Quote Link to comment Share on other sites More sharing options...
RobUK Posted November 23, 2017 Share Posted November 23, 2017 We have a company contract and get new phones each year, as part of this we trade in the old phones so essentially we get a new phone for everyone at no cost to the business of user... Quote Link to comment Share on other sites More sharing options...
Ric Posted November 24, 2017 Share Posted November 24, 2017 We use Cellhire in york for a few contracts, easy and simple. Quote Link to comment Share on other sites More sharing options...
Shane Posted November 24, 2017 Share Posted November 24, 2017 Mobile management is the poison chalice part of my job...sadly. In my experience of the last 18 years of handling this aspect most of the re-sellers are pretty rubbish. All promise you the world, flash presentations, expensive piss ups, VIP hospitality, huge reductions promised. Its something I have to go through every 2 years as a due diligence excercise. Previously we been with Arrow who were ok at first but then went all corporate and crap and then worse than crap and a complete joke, BT Mobile ok for the first term (soon after they started as BT mobile) but then after the operation started to grow and it was outsourced to a degree and became rubbish, Cortel...dont even go there!, and now APL (Adam Phones Ltd) who I have just signed a second term with. I cant fault them to be honest, but they are not the cheapest. The end users (most of them) I have luckily appreciate that service normally comes at a cost and at least with APL I don't hear "don't they know who we are" all the time from the users as APL deal with most things effectively and listen when something hasn't gone right. They have just launched a bespoke portal and ap which provides access 24/7 so you can monitor and manage yourself to a degree which is brilliant. I am sure in time we will have issues with them, but for the last 2 years at least my life has been a bit easier and a level of trust has been formed. One of the first things I ask any of them is what level of partnership they have with the network, this will tell you a lot. They must be able to prove that they have direct access to a portal of the network, imo it's essential or you may as well be doing it all yourself. It's nice to deal direct with the business arm of the actual networks if possible, but this isn't always as simple as you might think. Oh and more on topic, sorry, they are happy for you to use your own devices and this of course has a bearing on your hardware fund. Anyone who really thinks they are getting free hardware as part of a deal are wrong. There is always a cost for the devices and this is hidden an various ways. Good luck Al. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.