Karl M N Posted April 25, 2017 Share Posted April 25, 2017 Hey guys, I'm not very good when it comes to phones. I recently upgraded to an Iphone7 cause my 4 was only lasting 3 hours between charges. Periodically I am unable to text or receive them, whilst still being able to call people. I've tried resetting my phone, and now some people receive my texts but cant reply. It's too late to ring virgin up about this and I use my phone for work right now so I really need to get this working. Anyone else got a solution to this? Quote Link to comment Share on other sites More sharing options...
Ric Posted April 25, 2017 Share Posted April 25, 2017 Goto your apple account online and de-register your old phone from your account. It can cause problems with imessage going to the wrong phone etc. Quote Link to comment Share on other sites More sharing options...
Karl M N Posted April 25, 2017 Author Share Posted April 25, 2017 I believe I've already deactivated it but I will have a look Quote Link to comment Share on other sites More sharing options...
Tyson Posted April 25, 2017 Share Posted April 25, 2017 Goto your apple account online and de-register your old phone from your account. It can cause problems with imessage going to the wrong phone etc. This. Try turning iMessage off first to see if it makes a difference. Quote Link to comment Share on other sites More sharing options...
Karl M N Posted April 25, 2017 Author Share Posted April 25, 2017 This. Try turning iMessage off first to see if it makes a difference. I've tried texting with it on and off, neither is working Quote Link to comment Share on other sites More sharing options...
SupraLEDrears Posted April 25, 2017 Share Posted April 25, 2017 Did you try resetting network settings? Quote Link to comment Share on other sites More sharing options...
Karl M N Posted April 25, 2017 Author Share Posted April 25, 2017 Did you try resetting network settings? I reset the whole lot earlier but I'll give it another go. I should point out that this is a problem that has been coming and going since I got the phone, regardless of whether or not ive changed an settings Quote Link to comment Share on other sites More sharing options...
SupraLEDrears Posted April 25, 2017 Share Posted April 25, 2017 I've had a read on google and it's a common problem with the 7. I'd get in contact with your provider for a new one. Quote Link to comment Share on other sites More sharing options...
Karl M N Posted April 26, 2017 Author Share Posted April 26, 2017 That's a pretty big fault with the phones. I'll be phoning up to return it later today. Thanks everyone Quote Link to comment Share on other sites More sharing options...
Al Massey Posted April 26, 2017 Share Posted April 26, 2017 I've never had that problem and haven't heard anyone else with that problem either Quote Link to comment Share on other sites More sharing options...
Wez Posted April 26, 2017 Share Posted April 26, 2017 I've never had that problem and haven't heard anyone else with that problem either Quote Link to comment Share on other sites More sharing options...
Dnk Posted April 26, 2017 Share Posted April 26, 2017 https://www.apple.com/uk/retail/geniusbar/ Quote Link to comment Share on other sites More sharing options...
Karl M N Posted April 26, 2017 Author Share Posted April 26, 2017 All sorted. Is guys. I'm not 100% sure why but it's working for now Now I just need to figure out why a 1 minute clip on YouTube uses 8mb of data Quote Link to comment Share on other sites More sharing options...
conorj Posted April 26, 2017 Share Posted April 26, 2017 8MB of data isnt really that much, especially where video content is concerned. You could try reducing the quality of the video you're wathing, or in the youtube app settings menu there is an option to only play HD content when on wifi Quote Link to comment Share on other sites More sharing options...
Karl M N Posted April 28, 2017 Author Share Posted April 28, 2017 Trouble is i only get 300mb. Just opening the news app uses 2mb. After a minute it will use 4. The reason is suprised me is cause when I took this contract out I was told that based on my current usage, I'd be wasting money on a more expensive plan and suggested I take a cheaper one. Now I can't even browse the news for more than a couple minutes while on break or I'll end up paying Quote Link to comment Share on other sites More sharing options...
Ric Posted April 28, 2017 Share Posted April 28, 2017 think you need to upgrade then, 300mb is nothing, perhaps 5 minutes of HD video my contract has 20gb sure i hardly use it all, perhaps 5-7gb but it's only 20 a month Quote Link to comment Share on other sites More sharing options...
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