ShawnPreece Posted August 16, 2016 Share Posted August 16, 2016 Where I live atm I dont get hardly any phone signal and mobile internet signal (gprs at best) but has never been a problem as im connected to the wifi, however about 3 weeks ago my iPhone said there was an update to do which I did and since that my phone only connects to the wifi at home when the screen is unlocked... as I unlock the screen I always see either no service or GPRS at the top then about 5 seconds later when it reconnects to the wifi and I then get the wifi symbol. has anyone else had the same problem or is there a setting for this that may have changed during the update that I can change back? Just gets a little annoying as I either have to leave my screen unlocked all the time with no time out or I miss messages and any internet sourced alerts. Thanks in advance Quote Link to comment Share on other sites More sharing options...
Ric Posted August 16, 2016 Share Posted August 16, 2016 It should stay connected as long as the application in question has access to "background app refresh" or if at least background app refresh is even turned on. Quote Link to comment Share on other sites More sharing options...
ShawnPreece Posted August 16, 2016 Author Share Posted August 16, 2016 It should stay connected as long as the application in question has access to "background app refresh" or if at least background app refresh is even turned on. Yeah its all wifi in general rather than just one application. Like any facebook messages or whatsapp messages will all come in together when I unlock my screen as the wifi reconnects and then sent time is always a time before then. Might just be something wrong with my phone its a iPhone 5S so is nearly 3 year old but just wanted to ask incase there was a setting that disabled wifi while screen was locked somewhere that may have been changed during the update. Quote Link to comment Share on other sites More sharing options...
Ric Posted August 16, 2016 Share Posted August 16, 2016 It's not wifi, its the apps that use wifi. For example, if you don't allow Facebook, or Whatsapp (Apps) To use the background refresh feature it wont do anything while the phone is locked only when it's open, which is the exact issue you're describing. This needs to be on and active to be allowed. If its already on, try toggling it off and on to give it a kick Quote Link to comment Share on other sites More sharing options...
Al Massey Posted August 16, 2016 Share Posted August 16, 2016 As above, set to background app refresh and it will work ok. Quote Link to comment Share on other sites More sharing options...
ShawnPreece Posted August 16, 2016 Author Share Posted August 16, 2016 It's not wifi, its the apps that use wifi. For example, if you don't allow Facebook, or Whatsapp (Apps) To use the background refresh feature it wont do anything while the phone is locked only when it's open, which is the exact issue you're describing. This needs to be on and active to be allowed. http://www.mactrast.com/wp-content/uploads/2013/10/iOS-7-App-Refresh.png If its already on, try toggling it off and on to give it a kick As above, set to background app refresh and it will work ok. Thanks guys yeah that was turned off (must of gone off with the update somehow) so iv just turned it back on think I thought it was mainly to do with the wifi as the wifi symbol always disappeared when the screen was locked because it would take a few seconds to search for wifi again when I unlocked it but guessing thats because wifi would of not been working in the background with that setting turned off too maybe. Turned it on now anyway so will hopefully be fine thanks again guys Quote Link to comment Share on other sites More sharing options...
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