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The mkiv Supra Owners Club

Warning to VAG Tsi engine owners


Brian888

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Thought I'd post this as a warning. So last week my 2010 Skoda Octavia VRS with the petrol Tsi engine went bang. Timing chain issue. Engine toast. Quick google search showed me numerous people have had the problem over the VAG range with Tsi engines. Something to do with the timing chain tensioner.

 

Skoda have offered zero help due to being over 5 years old. So beware if you have one of these engines.

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Yes however many people have had a substantial goodwill contribution towards the fault. There is a known fault with the tensioner and an updated part was issued in 2012 however no recall or advice to replace the part. It's just something I wouldnt expect from a 5 yr old engine with full dealer service history.

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It's a sad day when people expect compensation for their car parts breaking.

 

Gaz there is a Difference between a Car part breaking and a Car part not fit for the purpose intended , manufacturer knowingly not replacing the faulty part

 

I would be pee'd off , you paid for a product fit for purpose

 

Seems to be a common trend with newer cars , profit margins are tight and items are designed within tight thresholds to coincide an expiring service life just after the warranty runs out

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Gaz there is a Difference between a Car part breaking and a Car part not fit for the purpose intended , manufacturer knowingly not replacing the faulty part

 

If you bought a bed and the headboard came off five years later, would you expect a replacement? I wouldn't.

 

I'd say there's a time limit on anything remaining 'fit for purpose' these days.

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If you bought a bed and the headboard came off five years later, would you expect a replacement? I wouldn't.

 

I'd say there's a time limit on anything remaining 'fit for purpose' these days.

 

You're comparing apples and Vladmir Putin there. There's no real relation! I'd say it largely depends on if you're the original customer or not - as if the car has since been sold privately (and thus the new owner has not directly given VW/Skoda any money) they're well within their rights to decline to help. However, if it's the original owner, in the interests of customer loyalty (which is a huge thing in the car industry at the moment I can assure you!) it's probably worth their time to stump up the money and help the owner out.

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If you bought a bed and the headboard came off five years later, would you expect a replacement? I wouldn't.

 

I'd say there's a time limit on anything remaining 'fit for purpose' these days.

 

The workshop manual may not indicate the part needs to be replaced for X mileage or time , if the part has failed within its service life and the manufacturer knew the part is faulty and should be replaced to meet its design purpose

 

Yes I would expect compensation, it was up to the manufacturer to replace this part at the next service or recall the car

 

But service history of the car does come into it , maybe they did not have a chance ; only the OP knows

 

But based whats in the press lately about VAG, they arent going to get any awards anytime soon :)

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If you bought a bed and the headboard came off five years later, would you expect a replacement? I wouldn't.

 

I'd say there's a time limit on anything remaining 'fit for purpose' these days.

 

Yes and no, however I think it's more to do with the lowering of build quality by German manufacturers and their extreme reluctance to recall vehicles which have foreseeable design flaws.

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