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The mkiv Supra Owners Club

European breakdown cover


Dnk

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After chatting with a mate who recently had a breakdown in the south of France i'm a tad concerned with

what you actually get for your cash

 

His was a simple fix in the end but was told if it wasn't fixable the vehicle would be

written off in France due to it costing more to get the vehicle home than its worth.

 

This got him rather concerned as to who decides what your vehicle is worth, his

motorhome is over £20k easily

 

 

This was with the AA this year

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Just used the online chat on Eurobreakdown cover

 

Thanks, give us 1 minute to accept the chat...

 

You are now chatting with Mark

 

Andrew: Vehicle repatriation listed as unlimited ? but is it limited to the vehicles value and if so who decides what its worth ?

 

Mark: Good Morning

 

Andrew: hi

 

Mark: That decision will be made by the service provider Allianz Global Assistance

 

Andrew: so it is limited to whatever they say your vehicle is worth ?

 

Andrew: that's rather worrying, thanks for your reply

 

Mark: Yes to the current market value of the vehicle

 

Andrew: thanks

 

Andrew: what happens if they deem it not viable to return it to the UK

 

Andrew: they will pay market value for the vehicle to me

 

Mark: If the vehicle is beyond economical repair they will assist with the customs requirements to dispose of the vehicle

 

Mark: Or Allianz can arrange and pay for you to return to collect the vehicle once a repair has been completed abroad

 

Mark: The benefits towards this are £400 on the Silver Policy and £600 on the Gold Policy

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My mate was not impressed with the AA

 

Apparently he got towed off the Autoroute by a private comp and that was 2000 euro that he

had to pay there and then.

 

Then claim it back from the AA who then would only pay 1400 euro towards the tow charge

to a garage that hadn't got a clue where to start on his motor home.

 

Then they said to have a secondry tow to another garage that might be able to fix it but at his

expense.

 

Took 2 days for the AA guy to turn up

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very concerning that! It should not even be an option to write off a vehicle due to cost of recovery or breakdown, if you pay for recovery that is what you should get regardless of cost, it takes no account for aesthetic and sentimental value of a vehicle!

 

thanks for flagging this!

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My concern is what do you do if the worst should happen ?

 

Seems like your screwed if its down to their say so on what your car is worth and as to whether they

will bring it back.

 

Takes the piss in my book, read all the policies and there all the same by the look of it.

 

The unlimited bit appears to be b/s and your cover is only up too what they say

the value of your car is

 

http://www.eurobreakdown.com/?r=9&gclid=CLa_i73SnscCFSvItAodWegOJQ

 

Also to anyone that didn't know you have to use the SOS phones on the auto routes

and not your breakdown company

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That is very concerning indeed, it seems it is cheaper to stay in the country for a few days and getting it fixed there is cheaper than a tow back!

 

€2,000 just to be taken off the autoroute is quite a lot, though I guess you have no other choice then.

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