Mail bounce question

[Chris Wilson]

A customer e-mailed me yesterday, and I replied. Despite what to me looks an odd e-mail address I have have used it countless times with no issues, but now mail bounces straight back with these messages:

 

This message was created automatically by mail delivery software.

 

A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

[email protected]

all relevant MX records point to non-existent hosts

 

------ This is a copy of the message, including all the headers. ------

 

Return-path:

Received: from [82.70.254.222] (helo=OfficeWin7.lan)

by smarthost01d.mail.zen.net.uk with esmtp (Exim 4.80)

(envelope-from )

id 1YzjNi-0003K2-IZ

for [email protected]; Tue, 02 Jun 2015 10:25:14 +0000

Date: Tue, 2 Jun 2015 11:25:14 +0100

From: Chris Wilson

Reply-To: Chris Wilson

Organization: Gatesgarth Developments

X-Priority: 3 (Normal)

Message-ID:

To: [email protected]

Subject: Test, mail bouncing

MIME-Version: 1.0

Content-Type: text/plain; charset=us-ascii

Content-Transfer-Encoding: 7bit

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

Any idea what's happened? Thanks!

[jamesmark]

The sending email address is [email protected]...........? is it .co.uk or .com?

[Chris Wilson]

It has no suffix, which I always thought odd, but it always used to work. Copy pasted form the FROM: address, no errors.

[Thorin]

There don't appear to be any MX (mail server) records listed for that M87.co domain, so sending mail to that domain has no idea which servers to send the mail to.

[tooquicktostop]

My business email has no suffix, I was sold on this as it is so much cleaner [email protected]ting , however not all clients emails servers recognise this new format, strange that it worked before though

[Ric]

m87.co will have made some changes lately and b0rked it, more than likely.

[Chris Wilson]

Here are as many headers as the forum will allow, from his last e-mail. I did a rough count and we have had nearly 80 successful mail exchanges using the seemingly abbreviated address he uses. Am I right in thinking I can suffix it with gmail.com somehow?? Perhaps: [email protected] ??

 

 

 

Thanks everyone!

 

Return-path: Received: from gwh-3.gradwell.net ([195.74.61.88]) by bastion02d.mail.zen.net.uk with esmtp (Exim 4.80) (envelope-from[email protected]>) id 1YynfJ-0001fJ-Ek fo[email protected]; Sat, 30 May 2015 20:47:33 +0000

X-Gradwell-Mailfilter: 2115 not matched

X-Envelope-To: [email protected]

X-Forwarding-To: [email protected]

Delivered-To: [email protected]

Received: from Not Available Received Via Mail 1.5 ([212.11.70.2] helo=inbound-queue-2.mail.thdo.gradwell.net country=GB) by gwh-3.gradwell.net with esmtp (Gradwell gwh-smtpd 1.290) id 556a21de.6c1e.0 fo[email protected]; Sat, 30 May 2015 21:47:26 +0100 (envelope-sender [email protected]>)

Received: from qpsmtpd.scanvisor-1 (bonnie.gradwell.net [212.11.70.2]) by inbound-queue-2.mail.thdo.gradwell.net (Postfix) with ESMTP id 4F4CA1FBB8 for[email protected]>; Sat, 30 May 2015 21:47:26 +0100 (BST)

Received: from scanvisor-1.mail.thdo.gradwell.net (HELO scanvisor-1.mail.thdo.gradwell.net) (212.11.71.130) by qpsmtpd.scanvisor-1 (qpsmtpd/0.83) with ESMTP; Sat, 30 May 2015 21:47:26 +0100

Received: from spam-4.mail.thdo.gradwell.net (bonnie.gradwell.net [212.11.70.2]) by scanvisor-1.mail.thdo.gradwell.net (Postfix) with ESMTP id 1F3701FDFF for[email protected]>; Sat, 30 May 2015 21:47:26 +0100 (BST)

X-Spam-Level: *X-Spam-Check-By: spam-4.mail.thdo.gradwell.net

Received: from bonnie.gradwell.net (HELO qpsmtpd.scanvisor-1) (212.11.70.2) by spam-4.mail.thdo.gradwell.net (qpsmtpd/0.83) with ESMTP; Sat, 30 May 2015 21:47:18 +0100

Received: from scanvisor-1.mail.thdo.gradwell.net (HELO scanvisor-1.mail.thdo.gradwell.net) (212.11.71.130) by qpsmtpd.scanvisor-1 (qpsmtpd/0.83) with ESMTP; Sat, 30 May 2015 21:47:18 +0100

Received: from localhost.localdomain (bonnie.gradwell.net [212.11.70.2]) by scanvisor-1.mail.thdo.gradwell.net (Postfix) with ESMTP id 7E94C1FDF1 for[email protected]>; Sat, 30 May 2015 21:47:18 +0100 (BST)

Received: from mail-ob0-f177.google.com (HELO mail-ob0-f177.google.com) (209.85.214.177) by inbound-edge-12.mail.thdo.gradwell.net (qpsmtpd/0.83) with ESMTP; Sat, 30 May 2015 21:47:18 +0100

Received: by obbea2 with SMTP id ea2so79768513obb.3 for [email protected]>; Sat, 30 May 2015 13:47:16 -0700 (PDT)

Subject: Dreaded SkylineFrom: "M87tech [Jon]"

To: ChrisWilson5006

X-Envelope-From: [email protected]

X-Envelope-To: [email protected]

X-Apparently-To: [email protected]

X-Zen-Loop2: ca7acbc0e43163f7f94b5b877f8f9264

X-Zen-Loop: a1b9ff6d754c86b6c6272063eec5ff36

X-Zen-Stored: store01b.mail.zen.net.uk/1YynfK-0007w1-0K/2015-05-30 20:47:34

[stevie_b]

The .co suffix is fine. It's the Columbian top level domain, like .uk is the UK's top level domain. You probably don't have to have any connection with Columbia to own a .co domain. (A few top level domains do have such restrictions).

 

As Thorin and Ric said, it looks like Jon has made changes in the configuration of his domain hosting account at OpenSRS which means the internet doesn't know where to deliver "@m87.co" email to anymore.

[Chris Wilson]

I tried [email protected] and got through immediately. He says:

 

"The problem with my email! I updated my DNS the other day (I normally never touch it) and

an old mail exchanger record appeared and stuffed everything up without me knowing - I will fix it tonight."

 

Thanks guys!