Supra N_A Posted May 9, 2012 Share Posted May 9, 2012 right bought a item from the US now I checked the online tracking and it says this Payment of charges - Item being held, addressee being notified May 09, 2012, 12:23 pm GREAT BRITAIN International Parcels oh dear.. who can I contact for this ?? Quote Link to comment Share on other sites More sharing options...
ubersonic Posted May 9, 2012 Share Posted May 9, 2012 Parcelforce will contact you don't worry. Basically the thing you bought is subject to VAT/duty and you will have to pay this to get it released, Parcelforce (Royal Mail) will pay the customs charges and take it to their depot from where you can either collect it or arrange delivery (you will have to pay them for the customs charges they have paid ofc and they will prob have a small handling fee) Quote Link to comment Share on other sites More sharing options...
Supra N_A Posted May 9, 2012 Author Share Posted May 9, 2012 Parcelforce will contact you don't worry. Basically the thing you bought is subject to VAT/duty and you will have to pay this to get it released, Parcelforce (Royal Mail) will pay the customs charges and take it to their depot from where you can either collect it or arrange delivery (you will have to pay them for the customs charges they have paid ofc and they will prob have a small handling fee) ahhhh nooooooo wonder how much this fee is going to be...!!! shall I contact parcel force altho how do you kno it is them who have it? Quote Link to comment Share on other sites More sharing options...
Westy Posted May 9, 2012 Share Posted May 9, 2012 20% of the value of the goods I'd guess!? VAT + charges Quote Link to comment Share on other sites More sharing options...
ubersonic Posted May 9, 2012 Share Posted May 9, 2012 Well it usually goes from customs to Parcelforce, their part of royal mail. Quote Link to comment Share on other sites More sharing options...
Supra N_A Posted May 9, 2012 Author Share Posted May 9, 2012 so what shall I do sniffles?? I have no contact info also no idea where it is at? Quote Link to comment Share on other sites More sharing options...
merckx Posted May 9, 2012 Share Posted May 9, 2012 shall I contact parcel force altho how do you kno it is them who have it? What's the worst they can do if it's not them? Get the Parcelforce number from their website, ring them up and they'll probably ask for your name and address. Quote Link to comment Share on other sites More sharing options...
merckx Posted May 9, 2012 Share Posted May 9, 2012 double post Quote Link to comment Share on other sites More sharing options...
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