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The mkiv Supra Owners Club

Insurance claim


Tyson

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Admiral mate, but I think there won't be enough time for me to get it sorted and I don't want to leave it too late to sell my Dragonball tickets otherwise that over 200 quid down the pan.

 

Try doing what Rog has suggested and see if they drag their heels then. I normally ask to speak to a manager/supervisor if i'm having problems, they seem more inclined to sort the problem for you not the mention actually having the power to do so.

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If that's the case, you were driving too close. There's a good reason why the courts rule in favour of those who have been rear ended.

 

No I was not, I had my 2 year old in the back, he pulled out in front of me from a side road then slammed on his brakes.. Thanks for your educated guess though.

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I do have an amount of sympathy, we all lose concentration etc occasionally. But making the victim out to be the bad guy is out of order IMO.

 

It's not a cut and dry issue though J. If you want to cause an accident, you can. Even the best drivers will lose concentration at times and run the risk of going in the back of someone.

 

I try to keep far away from the car in front as much as possible but there have been times (mainly when on the phone) that I have not been 100% concentrating on the car in front or the road conditions. An opportunist may try to cause a crash if he sees that you are not watching what you are doing ie: changing a cd, looking at a bird with great norks etc..!!

 

H.

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No I was not, I had my 2 year old in the back, he pulled out in front of me from a side road then slammed on his brakes.. Thanks for your educated guess though.

 

You went into a fair bit of detail with your description before, but you missed out that very significant detail. Someone pulling out on you from a junction is obviously very different.

 

Did you not phone the police?

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People slam their brakes on all the time, that can't be used as an excuse. If you keep your distance and speed sensible, this won't happen.

 

If you can give me a reason why there may be an exception though, I'm all ears.

 

I do have an amount of sympathy, we all lose concentration etc occasionally. But making the victim out to be the bad guy is out of order IMO.

 

Edit: My comment wasn't aimed at whether or not you were correct or not that he was driving too close. It was aimed at the fact that even though you had literally no information about what had happend, you'd made a bold statement that it had to be his fault.

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There was a video posted not too long ago, a guy is driving along a busy town/city road, a car infront of him. All of a sudden the car infront of him slams their brakes on, puts they're car in reverse and reverses straight into the front end of this guys car. A man and woman get out of the front car and immediately start going ape at the driver behind them, waving their arms about blatently insinuating it is this guys fault.....until he points at the camera on his Dashboard that has fimed the entire thing. By your logic, and the eyes of the law, unless witnesses came forward in his favour, HE would have been at fault. Having blanket rules like "if you go into the back of someone, its your fault" certainly makes it easier to process claims and assign blame....but it doesn't make it right. I just dont think everything is always so black and white as some.

 

that's a fairly extreme example :D I would have thought the police would have been able to tell from the termination in continual tracks and the damage done to both cars.

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You went into a fair bit of detail with your description before, but you missed out that very significant detail. Someone pulling out on you from a junction is obviously very different.

 

Did you not phone the police?

 

Of course I did, they are of course not interested. My wheels were stolen last week, they were not interested. A gang of druggies use the canal outside my house as a place to deal from, they are not interested.. not quite sure what they are interested in but it is not the kind of crime that affects me clearly.. Also, interestingly enough they were not interested that the car had no valid tax, clearly I am chucking money down the drain taxing my three cars every year...

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Of course I did, they are of course not interested. My wheels were stolen last week, they were not interested. A gang of druggies use the canal outside my house as a place to deal from, they are not interested.. not quite sure what they are interested in but it is not the kind of crime that affects me clearly.. Also, interestingly enough they were not interested that the car had no valid tax, clearly I am chucking money down the drain taxing my three cars every year...

 

:(

 

Sorry to hear you seem to be getting a fair bit of bad luck.

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I am going to ring them in the morning and speak to someone else if I don't like what I hear then I will speak to a supervisor. If they are not helpful then I will see what the FOS says else it means taking the supra off the road til September but I am afraid they will drag it out again.

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Of course I did, they are of course not interested. My wheels were stolen last week, they were not interested. A gang of druggies use the canal outside my house as a place to deal from, they are not interested.. not quite sure what they are interested in but it is not the kind of crime that affects me clearly.. Also, interestingly enough they were not interested that the car had no valid tax, clearly I am chucking money down the drain taxing my three cars every year...

I'm positive it would be dead easy to proove that car involved in accident with you had no valid tax thus should not be on the road at all. Looks like a lot of "not interested" parties around your case including yourself...

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Spoke to the FOS this morning and they are sending them a letter of complaint to close the case and return my no claims back to me. But they say that Admiral have up to 8 weeks to do their investigation but more often than not they respond much quicker than that. I don't know whether its worth trying Admiral again to speak to someone different.

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I'm positive it would be dead easy to proove that car involved in accident with you had no valid tax thus should not be on the road at all. Looks like a lot of "not interested" parties around your case including yourself...

 

I dont get it.. why would you think I was not interested.. I took photos, called the police at the time and followed up. I sent the photos off. The Police tell me that the tax disc is a matter for the DVLA and they thanked me for my feedback but left it there.. What would you do.. ? Anyway, this is London police do have other things to do..

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I am really really really peed off now, thought I would try Admiral one more time and now they are telling there is a claim against my policy .... There was a claim for whiplash but the reason they can't close the claim is because they need to know if the third party is claiming for vehicle damage. So I told them I would get in touch with the third party and they said this allow them to close the case. Just spoke to the third party and he said that he wasn't claiming for anything but his insurance company advised him to claim for whiplash ..... they also told him how to hold out and negotiate to get more money. So I am going to talk to the FSA and as I am sure all his calls would have been recorded as that IMO is disgusting.

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I'll say it again, Insurance Companies are such rip of Merchants. I would be calling his insurance company direct and telling them you know exactly what they are up too. Ask them for the recorded message. It's shameful the guy agreed to make a claim, just plain greed that.

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Just to add he told the insurance company 8 months ago after they paid out for whiplash that he wasn't claiming for vehicle damage. He told me that he has been getting calls ever since asking if he is claiming for damage, he keeps telling them no and now has stopped answering their calls as he is fed up.

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Just to add he told the insurance company 8 months ago after they paid out for whiplash that he wasn't claiming for vehicle damage. He told me that he has been getting calls ever since asking if he is claiming for damage, he keeps telling them no and now has stopped answering their calls as he is fed up.

 

Who are his insurer's? Name and shame them.

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Just done a quote with Admiral who I don't really want to use again but they are by far the cheapest. With the claim and NCB loss on it is only 150 more so once the claim is closed I can come to Dragonball :D The last person I spoke to at Admiral actually knew what she was talking about and is the first person to offer help and give me a claim case number. It seems there are a large number of retards working for these insurance companies but there are a few good ones just takes a few phone calls to find one.

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Just done a quote with Admiral who I don't really want to use again but they are by far the cheapest. With the claim and NCB loss on it is only 150 more so once the claim is closed I can come to Dragonball :D The last person I spoke to at Admiral actually knew what she was talking about and is the first person to offer help and give me a claim case number. It seems there are a large number of retards working for these insurance companies but there are a few good ones just takes a few phone calls to find one.

 

Good to hear it fella. Sounds stupid but i try to get to speak to a female assistant at insurance firms as, to me, they seem more willing to help and are more patient.

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What a waste of a perfectly good morning, Admiral rang me back (same woman thank god) and the problem was the other insurance company had closed the claim but had never told Admiral. So they are sending them a comformation email and getting it closed. Admiral are ringing me back to tell me when its done but I have spoke to the renewal deaprtment who have changed my details so my renewal is only slightly more than before. What a bloody mess that could have been prevented with a simple letter or email plus as a bonus my excess has gone from 1000 to 500 on the supra and 500 to 250 on the swift with no change in price. So there is something good to come of this.

 

I am not persuing Swinton as the guy has a medical report for his injury so there is no point in wasting my time.

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