DamanC Posted March 6, 2012 Share Posted March 6, 2012 I have a a slight problem with one of my hosts who decided to migrate one of my websites to a new server. I have updated the DNS records for the www and @ and everything appears OK site wise. I however have a routing issue with the emails Ideally I would like a Webmaster to glance over my settings to confirm that they are OK/suggest what needs changing. Anyone lend me 10 minutes? Quote Link to comment Share on other sites More sharing options...
Branners Posted March 6, 2012 Share Posted March 6, 2012 Did you amend the MX records as well as the DNS? Quote Link to comment Share on other sites More sharing options...
Abz Posted March 6, 2012 Share Posted March 6, 2012 Also does it also need to have a reverse pointer? Worth checking that too? Maybe run a trace route to see if you can find where it is failing? Apologises, but no expert in mail routing. Quote Link to comment Share on other sites More sharing options...
DamanC Posted March 6, 2012 Author Share Posted March 6, 2012 Haven't touched the MX record but there was not one there in the fist place. That's the confusing thing. Its a bit of a mess tbh. Domain 1 is main domain. Domain 2 is backup domain (to stop randoms registering it). Hosting package is applied to......backup domain. Domain 2 is simply the .com of the domain 1's .co.uk Domain 1's @ and www record is pointed at (as of about 4pm today) a (now new as supplied by host/was pointed at old static ip) static assigned IP address. Server Hosts file has a redirect rule. As of now; Ping http://www.domain 1 - Still points at old Static IP Ping domain 1 - Points at New Static IP Ping http://www.domain 2 - Points at New Static IP Ping domain 2 - Points at New Static IP Update was pretty instant if im honest. The has been no downtime site side. When logging into cpannel @ domain.com:PORTNUMBER I can view email accounts, access webmail and email downloads to clients connecting to mail.domain.com (mail.domain.com has always been the mail server) When logging into the cpannel @domain.co.uk:PORTNUMBER I can see the same cpannel as before with all the same accounts - Essentially its just viewing the Cpannel for the hosting package applied to domain.com. Same email accounts, logs and settings etc. When viewing what appears to be the same mailbox's there are old emails stuck in there (from this morning) and does not collect the same emails as the fist domain.com. Any email sent from any webmail/client to [email protected] appears in the domain.com mailboxes. These download nicely and do exactly what it says on the tin. The problem comes when the website sends emails out via a cron job of from the "contact us" form on the site, these end up in the domain.co.uk's mailboxes and I cant seem to get the buggers out :S I only noticed the issue today when email clients stopped picking up emails, when checking mailboxes via cpannel @domain.co.uk:PORTNUMBER I could see them all sat there, even the ones which would have been sent via a normal client. Does it make sense? Quote Link to comment Share on other sites More sharing options...
DamanC Posted March 6, 2012 Author Share Posted March 6, 2012 Also does it also need to have a reverse pointer? Worth checking that too? Maybe run a trace route to see if you can find where it is failing? Apologises, but no expert in mail routing. Me Neither I am fairly sure the issue is with domain.co.uk registrar. And the MX record needs changing to the MX server for domain.com? Quote Link to comment Share on other sites More sharing options...
DamanC Posted March 6, 2012 Author Share Posted March 6, 2012 Details of the update: http://www.ukhost4u.com/blog/235/server-move-bluelynx6-ukhost4u-com-to-mango-ukhost4u-com/ ^^^^^ host is hosting hosting package and domain.com Quote Link to comment Share on other sites More sharing options...
DamanC Posted March 6, 2012 Author Share Posted March 6, 2012 Think I have got it. The host removed my MX Entry held with domain.com and host. It should have been set to exchange domain.co.uk to domain.com Looks like it it immediately working. Ill give it a good testing tomorrow...... Quote Link to comment Share on other sites More sharing options...
johnny g Posted March 7, 2012 Share Posted March 7, 2012 It can take a while to propagate through... Quote Link to comment Share on other sites More sharing options...
DamanC Posted March 7, 2012 Author Share Posted March 7, 2012 Aye, normally. I am guessing because it was internal host routing, its instant. Quote Link to comment Share on other sites More sharing options...
Branners Posted March 7, 2012 Share Posted March 7, 2012 So it was the MX record? I tend to use http://www.iptools.com to check MX, DNS and domain records. Its like the old dnsstuff web site but it is free. Quote Link to comment Share on other sites More sharing options...
DamanC Posted March 8, 2012 Author Share Posted March 8, 2012 Aye, internal host MX record was deleted along with a SQL database All sorted now though Quote Link to comment Share on other sites More sharing options...
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