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Call from Microsoft?


Dragonball

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Had a very dodgy sounding call from Microsoft (obviously from Mombai etc) saying that my computer was sending error messages to Microsoft (as I have a genuine copy etc)

 

I asked him to confirm my IP address and email me with the details and explain to me my recognition code

 

He wanted me to go on the computer and he will be able to show me - but all sounded too dodgy so lobbed him off...

 

Is there a tracking log of sent messages to Microsoft?

 

Anything esle I should look for?

 

All antivirus looks ok as far as I can see

 

Cheers for any advice

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Microsoft will never call you about your computer, the logs they get from you help them better understand the product on mass usage. Helps them iron out any issues & also patch security updates. It is more for their information & research than support.

 

If he calls again, say "that's odd I work for Microsoft! Can I get your name to look you up?". :D

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I had a call about 6 months ago. Asked them loads of questions, instead of the other way round. Eventually they gave me a website to check. Using my iPhone I browsed to the site and guess what, it was not a Microsoft one despite having Microsoft in the URL.

 

Told him to hold on for a minute. Went off and carried on doing what I was doing before. I do wonder how long he held on for before hanging up?

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