Ian W Posted May 5, 2011 Share Posted May 5, 2011 Bought a wiper blade from Halfords for the other half's Peugeot 107. Being more than a little skint at the time, it was the cheapest wiper that was plumped for (well, £15 cheap as it's a single wiper). That was probably a month ago and the wiper has started playing up badly today. It looks as if the pressure on the blade is actually flattening it out when drawing back across the screen, resulting in it smearing badly as opposed to clearing it. Question is, do I have any come back at Halfords without a receipt? Your thoughts please. Thanks Ian Quote Link to comment Share on other sites More sharing options...
Tyson Posted May 5, 2011 Share Posted May 5, 2011 If you haven't got a receipt then you have no chance. Is there a manufacturer warranty on it? This may be your only hope. Quote Link to comment Share on other sites More sharing options...
Ian W Posted May 5, 2011 Author Share Posted May 5, 2011 If you haven't got a receipt then you have no chance. Is there a manufacturer warranty on it? This may be your only hope. Couldn't tell you mate. Just bloody annoying that a wiper blade can't last more than a few weeks in this day in age Quote Link to comment Share on other sites More sharing options...
Supe Posted May 5, 2011 Share Posted May 5, 2011 I bought a Halfords own brand spanner for £15, later found out it was the wrong size, so took it back for a refund (unused with all tags) the s£$* refused to give me refund as I had lost the receipt. Where else was I going to get a Halfords branded spanner from Quote Link to comment Share on other sites More sharing options...
Rob Posted May 5, 2011 Share Posted May 5, 2011 Could you not have changed it for the right sized spanner? Quote Link to comment Share on other sites More sharing options...
Ian R Posted May 5, 2011 Share Posted May 5, 2011 I bought a Halfords own brand spanner for £15, later found out it was the wrong size, so took it back for a refund (unused with all tags) the s£$* refused to give me refund as I had lost the receipt. Where else was I going to get a Halfords branded spanner from I work as a customer service manager Tesco and as a branded product as long as it was returned as sold I would exchange it out of good will without quibble. Ian as for your wiper blades I would guess the answer would be no as they state The lifetime of the wipers will depend on the condition of your windscreen and the frequency of use so without the receipt it would be difficult to prove when you bought it. FYI Tesco sell wiper blades for around £5 each so I wouldn't buy them from Halfrauds Quote Link to comment Share on other sites More sharing options...
Supe Posted May 5, 2011 Share Posted May 5, 2011 No, the spanner at the counter said he couldn't do anything for me without a receipt, not even an exchange! I gave up and now keep it in my boot for protection (it's a 32mm spanner, full shiny chrome ). Quote Link to comment Share on other sites More sharing options...
Supe Posted May 5, 2011 Share Posted May 5, 2011 I work as a customer service manager Tesco and as a branded product as long as it was returned as sold I would exchange it out of good will without quibble. That's exactly what I was expecting from them, but the chav at the counter didn't seem to agree with that policy Quote Link to comment Share on other sites More sharing options...
Matt H Posted May 6, 2011 Share Posted May 6, 2011 If I was you Ian, I'd just got back to Halford's and tell them that you bought it a few weeks ago and it's substandard. The person on the till will most likely exhange it for you for an easy life Quote Link to comment Share on other sites More sharing options...
Rob Posted May 6, 2011 Share Posted May 6, 2011 Crikey, that would be some exchange. Quote Link to comment Share on other sites More sharing options...
Matt H Posted May 6, 2011 Share Posted May 6, 2011 crikey, that would be some exchange. Quote Link to comment Share on other sites More sharing options...
Guest Mr M Posted May 6, 2011 Share Posted May 6, 2011 I work as a customer service manager Tesco and as a branded product as long as it was returned as sold I would exchange it out of good will without quibble. Ian as for your wiper blades I would guess the answer would be no as they state The lifetime of the wipers will depend on the condition of your windscreen and the frequency of use so without the receipt it would be difficult to prove when you bought it. FYI Tesco sell wiper blades for around £5 each so I wouldn't buy them from Halfrauds hahaha If I was you Ian, I'd just got back to Halford's and tell them that you bought it a few weeks ago and it's substandard. The person on the till will most likely exhange it for you for an easy life maybe wishful thinking? Quote Link to comment Share on other sites More sharing options...
Suprab1 Posted May 6, 2011 Share Posted May 6, 2011 No, the spanner at the counter said he couldn't do anything for me without a receipt, not even an exchange! I gave up and now keep it in my boot for protection (it's a 32mm spanner, full shiny chrome ). Come in handy for taking of some oil filters Quote Link to comment Share on other sites More sharing options...
L18msy Posted May 6, 2011 Share Posted May 6, 2011 Absolutely shocking! ....... you let her buy a 107 !? Quote Link to comment Share on other sites More sharing options...
Ian W Posted May 6, 2011 Author Share Posted May 6, 2011 In my defense she already owned it (and its a decent wee town car). Trying to persuade her to get an mx-5 though Absolutely shocking! ....... you let her buy a 107 !? Quote Link to comment Share on other sites More sharing options...
L18msy Posted May 6, 2011 Share Posted May 6, 2011 Thats better! Just. Quote Link to comment Share on other sites More sharing options...
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