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Digital TV set top box problems after channel re allocations


Chris Wilson

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I am in the north Shropshire area and the house has three cheap, (and old), Alba STB8 digital set top boxes feeding analogue TV's. Recently the channel allocations were changed on our local transmitter so I did a retune to delete the original channels and get new ones. Despite still not being able to receive ITV4, which went after the last channel change months ago, presumably due to too weak a signal, we now have an issue with BBC2. Immediately after a full re tune BBC2 is present and correct, but after several minutes a box pops up saying something like "29 new channels found, 3 channels have stopped transmitting" Press select to continue. as soon as you press select BBC2 is no longer available. It does the same on all 3 boxes. We have also lost BBC3 and BBC 4 entirely, even immediately after a re tune image So, from hoping for a signal increase and the return of Dave and ITV4, we have still lost those, and effectively lost three more channels. There does not appear to be a firmware upgrade available off air. Any ideas? We have another box in the spare room, and that, despite still not picking up a signal for ITV4 or Dave, picks up BBC2 (from the same aerial and distribution amplifier) after the re tune.

 

Is my only option to buy new boxes? I am tempted to put a dish up and go Freesat, so I can get ITV4 again, and hopefully Dave, too, which has some motor sport on occasionally.

 

 

Thanks for any help you can offer.

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The freeview standard is in a constant state of flux, so you probably need to buy new boxes, sorry. On the plus-side, once the analogue signals are switched off, there will be enough bandwidth for them to broadcast HD over freeview. Woo. (This means you'll need new boxes to cope with HD).

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I work for the digital switchover help scheme and frim the sounds of things you are in the middle of switchover at the moment and that will finish on the 20th and then you should get all the free view channels as itv4 and dave are on groups of channels that are on a reduced power till after the switchover which you will have to retune once again on the 20th and then on the 28th sept if that doesnt solve the problems after the 20th april then you maybe coming from sutton coldfield transmitter. The best way to find out is to see if you still get bbc2 on the analogue.

I hope this helps :)

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It's a useful site, I had days of poor reception on ITV1, C4, Five, etc., until I found it.

 

It turned out that, for some reason, the last re-tune had picked up Channel 42 for the PSB2/D3+4 multiplex, instead of Channel 54. I was able to force the box to pick up the correct channel by following their reset procedure.

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