Jump to content
The mkiv Supra Owners Club

Combi boiler problems


CJ

Recommended Posts

Just a quick update and a bit of a rant!

 

The plumber went out there and low and behold, he had to up the pressure. He also cleaned out the boiler a bit and chrged them 80.00 which is his standard call out fee.

 

Now, you would think that would be the end of it but no - they have now told me they are going to withold that money from my rent as they cannot be expected to know about plumbing and therefore it was my responsibility to ensure the system was working. I mean - WTF!!!

 

I have told them that re-pressurizing the system is not a repair but general usage and that it falls under the same category as bleeding a radiator, changing a fuse etc and doesn't come under my responsibility.

 

Am I right or do you think they have a case?

Link to comment
Share on other sites

I have told them that re-pressurizing the system is not a repair but general usage and that it falls under the same category as bleeding a radiator, changing a fuse etc and doesn't come under my responsibility.

 

Am I right or do you think they have a case?

Tricky one. I think the girls might have a point, because very few tenants would know how to diagnose such a problem and know when it needs doing. If it were me I would allow them to deduct the £80 from the rent on this occasion, but email them instructions as to how to recognise when this needs doing in future, and instructions on how to do it if it's fairly simple.

Link to comment
Share on other sites

Tricky one. I think the girls might have a point, because very few tenants would know how to diagnose such a problem and know when it needs doing. If it were me I would allow them to deduct the £80 from the rent on this occasion, but email them instructions as to how to recognise when this needs doing in future, and instructions on how to do it if it's fairly simple.

 

That's the annoying part. I had already emailed instructions and she had done it but had not turned the pressure up enough - hence it working for 5 minutes and then stopping again when the pressure dropped.

Link to comment
Share on other sites

thats what happens when you're swanning about in Greece :D

 

Aye, very true friend. And if my mate that lives next door to them was not on holiday then this would have been fixed in a jiffy.

 

Ah well, we live n learn eh? :)

Link to comment
Share on other sites

Exactly my friend. Thats what I told them but they failed and now it has ended up costing me 80.00 because they could not do it.

 

Neither could my son, he can build a computer with his eyes shut ,but would not have a clue how to change a tap washer. :D

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. You might also be interested in our Guidelines, Privacy Policy and Terms of Use.