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Some IT support needed...


jonathanc

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Right, I am totally stumped here but maybe I am bit tired and missed something so I hope peeps can help out.

 

I have x2 GTX295s on my main rig and I wanted to take one out as I rarely use SLi anymore these days. I plan to put them on my other rig to be turned into a HTPC or something in the future.

 

Rig #2 is running GTX280 with W7 recently installed. Anyway, I make sure SLi is turned off on donor rig and then proceeded to transplant the GTX295 to Rig 2. Problem is I can't see anything. The card is definitely no dead as I don't have any error peeps and the LCD readout (Asus Rampage Formula has led readout) shows I passed POST. Only thing odd was the blue LED not lighting up (Blue LED indicatiing this card is primary display).

 

I put the old card back in and everything works. I put the GTX295 back in Rig 1 and that seems to get picked up as well (it's the secondary card on donor rig).

 

I am really confused here. I've even uninstalled all drivers on Rig 2 beforehand. I also ensured all cables are properly plugged in...

 

What could I have missed here?

 

edited with more info:

 

Rig 1 (Donor) : PSU 850W GTX295x2 (one to be taken out) Mobo : Asus Rampage 2 Extreme

Rig 2 : PSU 800W GTX280 (current GPU) Mobo : Asus Rampage Formula

Problem : No display on Rig 2 when GTX295 is installed. Tried both PCI slots. Seemed to have passed POST according to the Asus LCD poster display.

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Is there enough power for both cards? What's the primary display set too? Does your BIOS show up on screen?

 

I suspected the power too but both PSUs has 800+W so I reckon it should be enough. Besides the green LED would indicate power supply is OK...

 

Onboard video taking over when it detects a new card maybe?

I would've thought so too but there's no onboard video on the Asus Formula :(

 

Totally stumped at this one. POST passed with flying colours... only REALLY odd thing I noticed on Rig 2 was that even with no video card it passed POST ...

 

Also the fact that everything works as it should if I put the old GPU back in Rig 2.

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Right... the plot thickens.

 

I took out card 1 from rig 1 and put it into rig 2 and everything works. So I got a little bit curious and put ONLY card 2 in Rig 1. This time I hear a beep ( I reckon I didn't hear anything on rig 2 because it didn't have onboard speaker). It's a one long 3 short beep meaning VGA not detected. I put card 1 back into rig 1 and that worked too.

 

This seems to suggest to me that card 2 is faulty! Weird though as it has always been detected by rig one and I can set SLi via software fine...

 

What do you guys think?

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Oi Jon.... Your audience are getting restless! :stickpoke

 

:D

 

Bad timing!!!!

 

Card 2 is goosed, I thought you had tested it seperately, otherwise that would have been my only answer... Is it outside it's 3 year manufacturers warranty?

 

Yeah bought that card back in 2008 :( Strange though would've thought is its fried it won't show up in my main rig... This really puzzles me! If it is faulty why does it show up on Rig 1 when I try to set SLi?

 

So now I have 2 choices it seems :

 

1) Buy a new card for Rig 1 and use the working GTX 295 on Rig 2 (this leaves me with a functional GTX 280 for sale?)

 

2) Use the working GTX 295 back in Rig 1 and get a DVI to HDMI convertor for Rig 2 with GTX 280 ?

 

I haven't researched the GPU market but they seem to be many options around now.

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Right... the plot thickens.

 

I took out card 1 from rig 1 and put it into rig 2 and everything works. So I got a little bit curious and put ONLY card 2 in Rig 1. This time I hear a beep ( I reckon I didn't hear anything on rig 2 because it didn't have onboard speaker). It's a one long 3 short beep meaning VGA not detected. I put card 1 back into rig 1 and that worked too.

 

This seems to suggest to me that card 2 is faulty! Weird though as it has always been detected by rig one and I can set SLi via software fine...

 

What do you guys think?

 

Err you didn't mention this bit when you said you didn't hear no bleeps from second rig! :p

 

Possibly it could be the card by the sounds of it, do you have any other donor rigs? Or a good friend?

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Yeah bought that card back in 2008

 

Unless you bought it before 26 Jan 2008, it's still covered under warranty. Who's the manufacturer?

 

Get onto their website, have a search through their "support" section and you'll find their info on RMA's. Follow the instructions and you'll soon find out whether they will accept an RMA or not. I recently sent a 2 year and 11 month old 8800GTX back to Asus and they replaced it with a brand new GTX470... I've done this twice for faulty cards.

 

I have a feeling that all card manufacturers have to offer a 3 year warranty in the EU now, but you're also covered under the Sale of Goods act if they get arsy. 3 years is not a reasonable length of time for a fault to develope with a gfx card.

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Unless you bought it before 26 Jan 2008, it's still covered under warranty. Who's the manufacturer?

 

Get onto their website, have a search through their "support" section and you'll find their info on RMA's. Follow the instructions and you'll soon find out whether they will accept an RMA or not. I recently sent a 2 year and 11 month old 8800GTX back to Asus and they replaced it with a brand new GTX470... I've done this twice for faulty cards.

 

It's a BFG Tech GTX 295 bought from Scan I think. Good call I think I will try to dig the receipt out although I am pretty sure I lost it :p Hopefully Scan has some kinna online receipt!

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It's a BFG Tech GTX 295 bought from Scan I think. Good call I think I will try to dig the receipt out although I am pretty sure I lost it :p Hopefully Scan has some kinna online receipt!

 

You don't need a reciept I don't think. The serial number is enough, BFG will have a record of sale registered by Scan.

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Oh dear... Good news and bad news...

 

Good news: Your card has a lifetime warranty off BFG

Bad news: BFG have begun liquidation of their graphics card business and are no longer honouring any RMA's... Looks like youve lucked out. New card it is...

 

Source: http://www.theinquirer.net/inquirer/news/1728060/nvidia-graphics-card-partner-refuses-honour-lifetime-warranty

 

In fact their website "http://www.bfgtech.com" is no longer there.... They are indeed history :(

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Oh dear... Good news and bad news...

 

Good news: Your card has a lifetime warranty off BFG

Bad news: BFG have begun liquidation of their graphics card business and are no longer honouring any RMA's... Looks like youve lucked out. New card it is...

 

Source: http://www.theinquirer.net/inquirer/news/1728060/nvidia-graphics-card-partner-refuses-honour-lifetime-warranty

 

In fact their website "http://www.bfgtech.com" is no longer there.... They are indeed history :(

 

yea beat me to it :( Oh well... wouldn't have found this out if I didn't plan the mini HTPC project lol. I am planning to get a GTX460 card as replacement. The price is within my budget. Cannot afford £300+ cards :( I think the GTX460 should roughly match what I currently have.

 

edit: Thinking of putting the GTX295 in the HTPC as I don't mind the heat/noise since it wont be always on. Gonna put the newer GTX460 in my main rig :p This leaves me the GTX280 to sell on eBay and also to mourn my other 295 lol.

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I think the answer is Yes.... Glad you found the problem :)

 

Cheers. This is definitely a first for me though. Didn't realise SLi is so complex. Which is a shame. The card looks brand new and also seems to light up. Funny how it can't get detected on its on but if I pair it up as SLi it shows up under Nvidia control panel.

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