Havard Posted January 26, 2011 Share Posted January 26, 2011 Another excellent response. Why would I do that? It's your company that's losing out, not me. Just be thankful you don't work for Sky Sports! Do any women work at Sky insurance though...!! Quote Link to comment Share on other sites More sharing options...
Josh Posted January 26, 2011 Share Posted January 26, 2011 We look at each case on it's own merit, only some of our criteria is 'set in stone' but we'd only be able to look at a 22/23 year on on a TT. Thanks Ah you can now insure 22 year olds? I was told 23. The multicar policy is up on 3rd March. Expect a call to see if you can beat Admiral's £7-800 Quote Link to comment Share on other sites More sharing options...
Safely Insured Posted January 26, 2011 Share Posted January 26, 2011 Another excellent response. Why would I do that? It's your company that's losing out, not me. Just be thankful you don't work for Sky Sports! How are we losing out Matt? Why would you do that? - well you seem to jump on almost every Sky Insurance post going and stick your ore in Quote Link to comment Share on other sites More sharing options...
Havard Posted January 26, 2011 Share Posted January 26, 2011 Ah you can now insure 22 year olds? I was told 23. The multicar policy is up on 3rd March. Expect a call to see if you can beat Admiral's £7-800 Never tell them your target price until after they have quoted..!! Quote Link to comment Share on other sites More sharing options...
Safely Insured Posted January 26, 2011 Share Posted January 26, 2011 Ah you can now insure 22 year olds? I was told 23. The multicar policy is up on 3rd March. Expect a call to see if you can beat Admiral's £7-800 As I say, each case is looked at on it's own merit, if we were to insure a 22 year old on a TT they would have to present an excellent risk, eg max NCB, good length of ownership on the car or good previous experience, limited mileage, car kept on a driveway or garage etc etc Quote Link to comment Share on other sites More sharing options...
Josh Posted January 26, 2011 Share Posted January 26, 2011 Never tell them your target price until after they have quoted..!! Lol ok Tbh, I'll probably just stick with Admiral as it'll hopefully cost me £750 on the multicar which is way less than I though it would be. I was willing to pay up to £2000 for it. Quote Link to comment Share on other sites More sharing options...
Safely Insured Posted January 26, 2011 Share Posted January 26, 2011 (edited) I did actually acknowledge that my comment was mis-informed but it is my favourite myth and I like to keep it alive. No point beating around the bush as you say..!! H. Nothing wrong with a tongue in cheek comment or a joke as people will see it for what it is. The comment I replied to just simply isn't true, and the trouble is people will read it and think it is correct, hence my reply. Edited January 26, 2011 by SkyInsurance (see edit history) Quote Link to comment Share on other sites More sharing options...
Havard Posted January 26, 2011 Share Posted January 26, 2011 Lol ok Tbh, I'll probably just stick with Admiral as it'll hopefully cost me £750 on the multicar which is way less than I though it would be. I was willing to pay up to £2000 for it. I rang loads of companies and the ones that asked for my best quote were always a tenner cheaper. I stopped telling them and saved myself £380 on the next quote...!! I am a salesman myself and you only sell things at the price you need to. If a company can afford the price, they will offer it. Insurance is no different. H. Quote Link to comment Share on other sites More sharing options...
Josh Posted January 26, 2011 Share Posted January 26, 2011 I rang loads of companies and the ones that asked for my best quote were always a tenner cheaper. I stopped telling them and saved myself £380 on the next quote...!! I am a salesman myself and you only sell things at the price you need to. If a company can afford the price, they will offer it. Insurance is no different. H. Every place I called asked the best quote I had so I gave them a figure about £200 more than I was quoted by someone else and all of them said "there's no way we can get anywhere near that". Quote Link to comment Share on other sites More sharing options...
Matt H Posted January 26, 2011 Share Posted January 26, 2011 How are we losing out Matt? Why would you do that? - well you seem to jump on almost every Sky Insurance post going and stick your ore in Custom. There are few people on here that I know wouldn't even bother with dealings with you. There's only a few that I know of, but in such a volatile climate, I would have though everyone counts. You don't do Sky's image any favours. Maybe it's different at Sky, but if I spoke to clients or potential clients like you do I'd be gone long ago. There are numerous other traders on here that seem to be able to remain neutral and proffesional - at least most of the time. If someone goes close to bad mouthing Sky, you don't have the ability to form a proffesional response. I find that amazing for a customer services representative. I stick my 'oar' in a lot of threads, it's part of being on the forum. I don't understand why you want to bait someone into complaining about you though - that's bizare. Maybe you feel immune. I was shocked at that post of yours a while back when you posted up someone's person info, where you claimed he had lied on an application. Quote Link to comment Share on other sites More sharing options...
Matt H Posted January 26, 2011 Share Posted January 26, 2011 Nothing wrong with a tongue in cheek comment or a joke as people will see it for what it is. The comment I replied to just simply isn't true, and the trouble is people will read it and think it is correct, hence my reply. Why can't you do it in an amicable manner though? You're representing a company? Quote Link to comment Share on other sites More sharing options...
Safely Insured Posted January 26, 2011 Share Posted January 26, 2011 Custom. There are few people on here that I know wouldn't even bother with dealings with you. There's only a few that I know of, but in such a volatile climate, I would have though everyone counts. You don't do Sky's image any favours. Maybe it's different at Sky, but if I spoke to clients or potential clients like you do I'd be gone long ago. There are numerous other traders on here that seem to be able to remain neutral and proffesional - at least most of the time. If someone goes close to bad mouthing Sky, you don't have the ability to form a proffesional response. I find that amazing for a customer services representative. I stick my 'oar' in a lot of threads, it's part of being on the forum. I don't understand why you want to bait someone into complaining about you though - that's bizare. Maybe you feel immune. I was shocked at that post of yours a while back when you posted up someone's person info, where you claimed he had lied on an application. I disagree Matt, although I'm sure you could predict that. All of that is your own opinion. Personally I'd rather deal with a personal company who give honest answers and who do not hide things behind the scenes. As I've said to you before, if you do not deal with forums in a certain way, you will be walked all over, especially in our industry. I see it time and time again with our competitors on forums, so much so that some of them are a complete laughing stock. We are not here to please everyone and again, if I see something wrong, I will point it out. Since I have worked here I have personally built our affiliation scheme from 30 clubs to 180+, we have an excellent reputation on all of these affiliated car club forums so I cant be all bad or un'proffesional' all the time. I understand what you are saying of course but I will not be altering my approach to forum life and if you knew me in person, you would also see that I do not beat around the bush. If someone goes close to bad mouthing Sky, you don't have the ability to form a proffesional response. I find that amazing for a customer services representative. Again Matt that isn't true though. We've been having this discussion on and off for a few years now, I thinks it is time to agree to disagree. Quote Link to comment Share on other sites More sharing options...
Gaz6002 Posted January 26, 2011 Share Posted January 26, 2011 It's worth noting that there are also several happy Sky customers on here, but you only ever hear the bad stories because happy customers don't often post threads. The OP might want to consider that the average insurance premium for 17-22-year-old drivers is now £2,251 - up 58.3% on last year. It ain't going to be cheap Quote Link to comment Share on other sites More sharing options...
Havard Posted January 26, 2011 Share Posted January 26, 2011 I like Matt H and I also like Ollie from Sky Insurance...........but which ones best? There's only one way to find out? Etc Etc..!! H. Quote Link to comment Share on other sites More sharing options...
Matt H Posted January 26, 2011 Share Posted January 26, 2011 I disagree Matt, although I'm sure you could predict that. All of that is your own opinion. Personally I'd rather deal with a personal company who give honest answers and who do not hide things behind the scenes. As I've said to you before, if you do not deal with forums in a certain way, you will be walked all over, especially in our industry. I see it time and time again with our competitors on forums, so much so that some of them are a complete laughing stock. We are not here to please everyone and again, if I see something wrong, I will point it out. Since I have worked here I have personally built our affiliation scheme from 30 clubs to 180+, we have an excellent reputation on all of these affiliated car club forums so I cant be all bad or un'proffesional' all the time. I understand what you are saying of course but I will not be altering my approach to forum life and if you knew me in person, you would also see that I do not beat around the bush. Again Matt that isn't true though. We've been having this discussion on and off for a few years now, I thinks it is time to agree to disagree. That was a much better response. It didn't seem to contain any uneccessary jibes. I agree that dealing with a company that gives you an honest answer is important - of course. But your honest answers are often filled with emotion, rather that pure facts. It is not my opinion that some people do not want to deal with you - that is fact. Feel free to point out something wrong, but do it in an amicable way. Quote Link to comment Share on other sites More sharing options...
Matt H Posted January 26, 2011 Share Posted January 26, 2011 I like Matt H and I also like Ollie from Sky Insurance...........but which ones best? I think Ollies best. Quote Link to comment Share on other sites More sharing options...
Safely Insured Posted January 26, 2011 Share Posted January 26, 2011 It's worth noting that there are also several happy Sky customers on here, but you only ever hear the bad stories because happy customers don't often post threads. Cheers Gaz, according to our records we have more Mkiv Supra insured here than ever before, the majority of which are club members. Quote Link to comment Share on other sites More sharing options...
Josh Posted January 26, 2011 Share Posted January 26, 2011 Cheers Gaz, according to our records we have more Mkiv Supra insured here than ever before, the majority of which are club members. Do we get some kind of discount for being a member? Quote Link to comment Share on other sites More sharing options...
Matt H Posted January 26, 2011 Share Posted January 26, 2011 Do we get some kind of discount for being a member? Yes you do. And it some cases it's worth having to talk to Ollie on the phone for! Quote Link to comment Share on other sites More sharing options...
Josh Posted January 26, 2011 Share Posted January 26, 2011 Yes you do. And it some cases it's worth having to talk to Ollie on the phone for! Lol. How's it proven? If I say "I'm a member of the mkiv supra owner's club" is that all you need or do you have to give proof? Quote Link to comment Share on other sites More sharing options...
Gaz6002 Posted January 26, 2011 Share Posted January 26, 2011 Lol. How's it proven? If I say "I'm a member of the mkiv supra owner's club" is that all you need or do you have to give proof? Use your membership number Quote Link to comment Share on other sites More sharing options...
Josh Posted January 26, 2011 Share Posted January 26, 2011 Use your membership number Thanks! Quote Link to comment Share on other sites More sharing options...
Matt H Posted January 26, 2011 Share Posted January 26, 2011 It's worth noting that there are also several happy Sky customers on here, but you only ever hear the bad stories because happy customers don't often post threads. The OP might want to consider that the average insurance premium for 17-22-year-old drivers is now £2,251 - up 58.3% on last year. It ain't going to be cheap Indeed. I've paid ~£3k a year to insure my supra when I was younger and that's when the economy was booming! Quote Link to comment Share on other sites More sharing options...
supra_aero Posted January 26, 2011 Share Posted January 26, 2011 Re: sky insurance You've admitted in past threads that you do general cater for low risk customers. High risk policies are young drivers living in a big city such as London. I can give names of high poster members on here you have given silly quotes to who all fall into a London post code and are under 30. Most people don't post negative views as they don't want arguments. You gave me stupidly expensive quotes which were not at all competitive (effectively saying I am a high risk customer - try elsewhere) and were rude to me on the phone hence karma and I don't mind saying it how it is in a public forum when people ask for feedback on your service. Your posted response to me is wholly representative of your attitude. Quote Link to comment Share on other sites More sharing options...
Safely Insured Posted January 26, 2011 Share Posted January 26, 2011 (edited) You've admitted in past threads that you do general cater for low risk customers. High risk policies are young drivers living in a big city such as London. That is indeed the case but you stated this: If you live in a real city in the UK and not a village in the sticks and are below 35, good luck getting a good quote from sky. They are awful. Much better specialists out there. I'm still yet to hear from anyone in London/Bristol/Manchester etc. under 30 who have had a good quote from them. Which isn't the case. We insure many customers in city centre postcodes, in a lot of cases we do have some extra criteria (eg car must not be kept on a public road when parked over night, must have Cat 1 security etc). My issue with your post above is that a member living in a city postcode may read it and take it as gospel truth which stops them from contacting us. This is a shame for them and us. Of course I will correct you on this as it is posted on a public forum, it is my job to do so. We do have exclusions on some postcodes, I wont deny that, Liverpool and Manchester stand out the most. We have picked up negative feedback for a long time about this but it is not something we can change. We look at each risk presneted to us on it's own merit, if we can help a customer and insure them, we will, if we cannot we will let them know as politely as we can. We would love to be able to insure every Mkiv Supra club member but if we turn down the odd case on the basis of the risk presented, we will do so to keep our book running well, if all of a sudden we had a lot of claims on Supras , our scheme would be pulled pretty sharpish, hence why yes we do look at the lower risks presented. We do NOT want to insure a lot of the high risk cases (eg a 21 year old with no experience of a RWD car wanting to insure a TT) - for the very reason that they ARE high risk and more than likely will have a high value claim which effects us as a business. By picking our customers carefully we keep our book running well and pass sometimes significant savings onto customer who do meet our criteria. We have never once stated we could insure every member but we stand by the fact that we are very competitive for the majority. I can give names of high poster members on here you have given silly quotes to who all fall into a London post code and are under 30. Most people don't post negative views as they don't want arguments. You gave me stupidly expensive quotes which were not at all competitive (effectively saying I am a high risk customer - try elsewhere) and were rude to me on the phone hence karma and I don't mind saying it how it is in a public forum when people ask for feedback on your service. Your posted response to me is wholly representative of your attitude. If we were unable to help you I can only apologise. My reply to your post was written for the reason I give above, if I saw the post again now I would reply in the same like for like manner which you posted in. Regards Ollie Sky Insurance Edited January 26, 2011 by SkyInsurance (see edit history) Quote Link to comment Share on other sites More sharing options...
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