jonathanc Posted November 2, 2010 Share Posted November 2, 2010 I have a HP laptop and have just installed the free avg av. I was told to reboot so I did. Problem is my laptop completely locks up after rebooting. It's stuck with the HP logo. No keyboard response whatsoever. I took out the battery and then tried again but that didn't work. I'm now leaving it to cool down. Is there anything else I can do in this situation? Not really good with laptops.... Quote Link to comment Share on other sites More sharing options...
ronttuk Posted November 2, 2010 Share Posted November 2, 2010 start it in safe mode then delete avg Quote Link to comment Share on other sites More sharing options...
caseys Posted November 2, 2010 Share Posted November 2, 2010 start it in safe mode then delete avg Might not work if he's not getting past the bios/splash screen. Has the laptop given any different order of beeps on powering it up? Was it abnormally hot? did the display look at all different / have any distortion? Quote Link to comment Share on other sites More sharing options...
jonathanc Posted November 2, 2010 Author Share Posted November 2, 2010 Hi, Thanks for the replies! Weird problem I think it is heat related. No beeps but I am not aware if laptops have the beep system? Anyway I put the laptop inside the fridge for a while and when I took it out it worked. I think the design is not really good with this laptop it gets hot rather quickly and battery lasts like 15 mins... edit: This gives me the horrible xbox 360 RROD flashbacks.... Quote Link to comment Share on other sites More sharing options...
comorin219 Posted November 2, 2010 Share Posted November 2, 2010 I have a HP DV2000 laptop, they do overheat quickly when been running a while then you do a restart, mine usually just cuts out just before windows starts, have to leave it for 10mins or so then its fine Quote Link to comment Share on other sites More sharing options...
jonathanc Posted November 2, 2010 Author Share Posted November 2, 2010 I have a HP DV2000 laptop, they do overheat quickly when been running a while then you do a restart, mine usually just cuts out just before windows starts, have to leave it for 10mins or so then its fine That's what happened to me as well I think. Mine is a HP Pavillion dv6. Was getting sluggish so I reboot and got stuck at the HP logo screen with the option to press ESC to enter startup menu. That obviously won't work since the keyboard froze too. And here is me thinking HP makes good laptops Quote Link to comment Share on other sites More sharing options...
comorin219 Posted November 2, 2010 Share Posted November 2, 2010 They do but i think they overlooked that part, i can leave mine running for 2-3 days no problem, but if i do a restart when its hot it just goes pop Quote Link to comment Share on other sites More sharing options...
jonathanc Posted November 2, 2010 Author Share Posted November 2, 2010 They do but i think they overlooked that part, i can leave mine running for 2-3 days no problem, but if i do a restart when its hot it just goes pop Yeah, this is true. I didn't really use my laptop much in the past but now because of my 12 hour shift I get to use it a lot. I guess the problem boils down to rebooting when the system is too hot. I guess some fail safe locks the system up preventing further HDD access but I think that's a rather odd system. So probably just display a message and shut down automatically. Quote Link to comment Share on other sites More sharing options...
comorin219 Posted November 2, 2010 Share Posted November 2, 2010 scared the S%$T out of me when it 1st did it, but it is my favourite laptop i got 4 others but only ever use this one, its got a remote control so i can turn it off/on without even going to it, its actually as good as my desk top pc if not better Quote Link to comment Share on other sites More sharing options...
jonathanc Posted November 2, 2010 Author Share Posted November 2, 2010 Ah yes forgot about the remote control lol. Yeah very handy when watching movies Pretty good laptop just the battery life and overheating letting it down. Quote Link to comment Share on other sites More sharing options...
caseys Posted November 2, 2010 Share Posted November 2, 2010 They do but i think they overlooked that part, i can leave mine running for 2-3 days no problem, but if i do a restart when its hot it just goes pop Yeah, this is true. I didn't really use my laptop much in the past but now because of my 12 hour shift I get to use it a lot. I guess the problem boils down to rebooting when the system is too hot. I guess some fail safe locks the system up preventing further HDD access but I think that's a rather odd system. So probably just display a message and shut down automatically. ****ing h*** guys, if your laptop is getting hot *at all* even after 24/7 usage something is wrong. Thermal cut out is there to prevent physical damage to components. You're either using them in a badly ventilated manner, they need a good clean out / service, have a fan failure or are of so inherently bad design I'd rather bin something like that before it set fire to my house if I ever left it unattended. Any machine you should be able to leave running @ 100% CPU for days/weeks/months/years without an issue. Quote Link to comment Share on other sites More sharing options...
comorin219 Posted November 2, 2010 Share Posted November 2, 2010 ****ing h*** guys, if your laptop is getting hot *at all* even after 24/7 usage something is wrong. Thermal cut out is there to prevent physical damage to components. You're either using them in a badly ventilated manner, they need a good clean out / service, have a fan failure or are of so inherently bad design I'd rather bin something like that before it set fire to my house if I ever left it unattended. Any machine you should be able to leave running @ 100% CPU for days/weeks/months/years without an issue. OMG didnt think of any of that Quote Link to comment Share on other sites More sharing options...
jonathanc Posted November 2, 2010 Author Share Posted November 2, 2010 lol I've checked the ventilation and it looks sorted from the outside. Don't really fancy dismantling to discover further but I suspect most of the heat comes from the ATI video card. Quote Link to comment Share on other sites More sharing options...
comorin219 Posted November 2, 2010 Share Posted November 2, 2010 im turning mine off till ive checked my house insurance Quote Link to comment Share on other sites More sharing options...
jonathanc Posted November 2, 2010 Author Share Posted November 2, 2010 im turning mine off till ive checked my house insurance Pfff...I've mounted a portable fire extinguisher on mine...just in case! Quote Link to comment Share on other sites More sharing options...
comorin219 Posted November 2, 2010 Share Posted November 2, 2010 is it USB Quote Link to comment Share on other sites More sharing options...
jonathanc Posted November 2, 2010 Author Share Posted November 2, 2010 I wonder if one day laptops will come with liquid cooling...but that will make it too heavy me reckon. Some kind of nitrogen or gas (freon) cooling perhaps? Quote Link to comment Share on other sites More sharing options...
scotty71 Posted November 2, 2010 Share Posted November 2, 2010 I have fixed 3 HP's in the last few weeks..... overheating problems due to the fan exit being blocked up with lint etc.... opened up and big ball of lint near the fan housing. Might be your problem. I currently have an HPG7000 in front of me to rip apart now Quote Link to comment Share on other sites More sharing options...
comorin219 Posted November 2, 2010 Share Posted November 2, 2010 I wonder if one day laptops will come with liquid cooling...but that will make it too heavy me reckon. Some kind of nitrogen or gas (freon) cooling perhaps? try sitting in the fridge with it Quote Link to comment Share on other sites More sharing options...
comorin219 Posted November 2, 2010 Share Posted November 2, 2010 on a serious note they do seem to suffer as scotty 71 says, so would be worth checking, i take mine apart & give it a good blow out with compressed air. Quote Link to comment Share on other sites More sharing options...
Scott Posted November 2, 2010 Share Posted November 2, 2010 If you take your laptop apart you will sh*t yourself at the crap that has gathered in the heatsinks. You really MUST take it apart to get into it properly. My last laptop was an HP Pav 8000 (zd8181ea, just remembered) something or other, the crap it used to gather was unbelievable, in a matter of months too. Although that was maybe down to the cats My current laptop is as silent and cool as the day I bought it. I don't know how their ventilation differs but it is absolutely TOP notch. Quote Link to comment Share on other sites More sharing options...
caseys Posted November 2, 2010 Share Posted November 2, 2010 I wonder if one day laptops will come with liquid cooling...but that will make it too heavy me reckon. Some kind of nitrogen or gas (freon) cooling perhaps? Been done years ago chap. I remember seeing a compaq presario I had probably in 2001'for work with copper tubing around it, closed circuit cooling. If you take your laptop apart you will sh*t yourself at the crap that has gathered in the heatsinks. You really MUST take it apart to get into it properly. My current laptop is as silent and cool as the day I bought it. I don't know how their ventilation differs but it is absolutely TOP notch. Tried explaining that Loudest thing on a laptop at average load should be the hdd. Fan should only be louder than it on heavy load temporarily if not it's got naff ventilation Quote Link to comment Share on other sites More sharing options...
RobSheffield Posted November 2, 2010 Share Posted November 2, 2010 Do you usually use it on a desk or other hard surface? Maybe a laptop cooling plate with more fans? Quote Link to comment Share on other sites More sharing options...
Scott Posted November 2, 2010 Share Posted November 2, 2010 Been done years ago chap. I remember seeing a compaq presario I had probably in 2001'for work with copper tubing around it, closed circuit cooling. Tried explaining that Loudest thing on a laptop at average load should be the hdd. Fan should only be louder than it on heavy load temporarily if not it's got naff ventilation Most of the time you need to write things a few times on this forum for it to be absorbed/taken seriously Quote Link to comment Share on other sites More sharing options...
jonathanc Posted November 2, 2010 Author Share Posted November 2, 2010 Well I am impartial to taking my laptop apart. It's quite new (around 9 months old). Never took a laptop apart before so I don't want to ruin anything. There's a few screw but that's for removing bits like ram, HDD and GPU. Don't think I see any easy/ non destructive way of opening everything to give the insides a good clean. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.