JamieP Posted November 4, 2010 Share Posted November 4, 2010 Unfort not I've chased MVP 5 times and only heard they were chasing boost logic for a complaint over the quality and fedex for a damage claim. Also I've been waiting 3 months for a refund on three fuel pumps I sent back. I'm not a happy man at all at the moment and it's a matter of principle not so much the cost. The last two emails sent to MVP have been ignored. Hopefully Dusty will get on this now, I have always had good service in the past. Quote Link to comment Share on other sites More sharing options...
Miguel Posted November 4, 2010 Share Posted November 4, 2010 My old one had a hanger on the back box. Nice addition. That must have been something they've added in the last couple of years. Quote Link to comment Share on other sites More sharing options...
JamieP Posted November 4, 2010 Share Posted November 4, 2010 Nice addition. That must have been something they've added in the last couple of years. I just looked at a picture of my old one and you are right, there is no backbox hanger, looks like im just missing the two bolt clamp that holds them together, seems strange the backbox just hangs there. Quote Link to comment Share on other sites More sharing options...
Miguel Posted November 4, 2010 Share Posted November 4, 2010 Well at least you know you've only got to chase up the strap clamp now. Quote Link to comment Share on other sites More sharing options...
V8 Killer Posted November 8, 2010 Share Posted November 8, 2010 Hi Andy and Jamie, As you know from the PM's I sent you before I left on my business trip, I have been out of office the last 10 days at the International SEMA Auto Convention in Las Vegas. I will PM you both now to see where you are at individually. Kind regards, Dusty Quote Link to comment Share on other sites More sharing options...
JamieP Posted November 8, 2010 Share Posted November 8, 2010 I spoke with Paul and he seems on the case Dusty. Quote Link to comment Share on other sites More sharing options...
Jurgen-Jm-Imports Posted November 8, 2010 Share Posted November 8, 2010 Dusty, I have sent you a pm, still missing the clamp that hold the backbox to the system and im also missing the hanger that wraps round the back box. this is also missing on andys car, (we only need the clamp that goes on backbox to system) Quote Link to comment Share on other sites More sharing options...
V8 Killer Posted November 8, 2010 Share Posted November 8, 2010 I spoke with Paul and he seems on the case Dusty. Got it, thanks Jamie! Dusty Quote Link to comment Share on other sites More sharing options...
fuldhat Posted November 9, 2010 Share Posted November 9, 2010 Was thinking of ordering this exhaust soon... But dont want to go through all this. Any chance that when you order, it gets prechecked so you get every part and hopefully with no damage...? Quote Link to comment Share on other sites More sharing options...
V8 Killer Posted November 9, 2010 Share Posted November 9, 2010 Was thinking of ordering this exhaust soon... But dont want to go through all this. Any chance that when you order, it gets prechecked so you get every part and hopefully with no damage...? Hi sir, We have been shipping this exhaust since its creation about 8 years ago. We have never had this problem before, much less 2 in a row. I'm more surprised than anyone, I can assure you. We will be doing an extra quality control check on the future BL exhausts we ship, I can assure you of that. The last thing we want is this happening yet again. Kind regards, Dusty Quote Link to comment Share on other sites More sharing options...
clapyohandz Posted November 9, 2010 Share Posted November 9, 2010 I got mine from MVP 2 years ago and it was flawless Quote Link to comment Share on other sites More sharing options...
fuldhat Posted November 9, 2010 Share Posted November 9, 2010 Hi Dusty. Okay sounds good. Its such a hassle with shipping back and forth from europe, so its so much easier when everything is correct first time around. Regards. Hi sir, We have been shipping this exhaust since its creation about 8 years ago. We have never had this problem before, much less 2 in a row. I'm more surprised than anyone, I can assure you. We will be doing an extra quality control check on the future BL exhausts we ship, I can assure you of that. The last thing we want is this happening yet again. Kind regards, Dusty Quote Link to comment Share on other sites More sharing options...
Homer Posted November 10, 2010 Share Posted November 10, 2010 Please let us know the results of this. I was about to order a pipe section (not silencer) before seeing this thread, but will hold off until there's confirmation the quality will be of at least BL's "old" standard. Quote Link to comment Share on other sites More sharing options...
V8 Killer Posted November 10, 2010 Share Posted November 10, 2010 Hi Dusty. Okay sounds good. Its such a hassle with shipping back and forth from europe, so its so much easier when everything is correct first time around. Regards. Just let us know how we can help you sir! Thanks, Dusty Quote Link to comment Share on other sites More sharing options...
JamieP Posted November 22, 2010 Share Posted November 22, 2010 Got it, thanks Jamie! Dusty Still waiting on this 2 bolt exhaust clamp that connects the back box to the system Dusty. Quote Link to comment Share on other sites More sharing options...
Jurgen-Jm-Imports Posted November 22, 2010 Share Posted November 22, 2010 Still waiting on this 2 bolt exhaust clamp that connects the back box to the system Dusty.same here Quote Link to comment Share on other sites More sharing options...
V8 Killer Posted November 22, 2010 Share Posted November 22, 2010 We are still waiting on Boost Logic to resolve this for us gentlemen. You will have a resolution this week for any missing parts that should have come with the exhaust. My apology for this ridiculous delay, its absolutely unacceptable. Kind regards, Dusty Quote Link to comment Share on other sites More sharing options...
suprafan72 Posted November 22, 2010 Author Share Posted November 22, 2010 I personally would like to see this resolved... As Ive still not heard about the Fedex Claim or any feedback from boostlogic for the quality of my exhaust.... This is holding up my project somewhat.... Quote Link to comment Share on other sites More sharing options...
V8 Killer Posted November 22, 2010 Share Posted November 22, 2010 I personally would like to see this resolved... As Ive still not heard about the Fedex Claim or any feedback from boostlogic for the quality of my exhaust.... This is holding up my project somewhat.... The damage claim is still being worked on with FedEx. Paul here can comment further on its status. The missing parts you guys are definitely owed still. Boost Logic assured us this was already being taken care of a long time ago. Given that neither of you have the parts though, we are following up with them. We already called and emailed Boost Logic today. Regarding the quality of the exhaust, I am not sure what to tell you. The Boost Logic exhaust is not the highest quality exhaust available. Theirs welds are good, not great. The finish is good, not great. Its 75% the price of the HKS 4" Ti exhaust and maybe 75% of its quality. I used to have the BL exhaust on my Supra as well. Now I run the HKS 4" Ti... Kind regards, Dusty Quote Link to comment Share on other sites More sharing options...
jevansio Posted November 22, 2010 Share Posted November 22, 2010 Regarding the quality of the exhaust, I am not sure what to tell you. The Boost Logic exhaust is not the highest quality exhaust available. Theirs welds are good, not great. The finish is good, not great. Its 75% the price of the HKS 4" Ti exhaust and maybe 75% of its quality. I used to have the BL exhaust on my Supra as well. Now I run the HKS 4" Ti... Yeah but the Boostlogic sounds fuckin mental man Quote Link to comment Share on other sites More sharing options...
Paul_MVP Posted November 23, 2010 Share Posted November 23, 2010 Still waiting on this 2 bolt exhaust clamp that connects the back box to the system Dusty. Hi Jamie, Please check your PM's. I personally would like to see this resolved... As Ive still not heard about the Fedex Claim or any feedback from boostlogic for the quality of my exhaust.... This is holding up my project somewhat.... Hi Andrew, If you have any other questions please let me know. Regards, Quote Link to comment Share on other sites More sharing options...
JamieP Posted November 23, 2010 Share Posted November 23, 2010 Thanks for the pm, i understand its not you guys fault that boostlogic is messing you around, last time i will buy boostlogic stuff. Quote Link to comment Share on other sites More sharing options...
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