dr_jekyll Posted September 30, 2010 Share Posted September 30, 2010 well what can i say . i have just had a guy in my garage driving a ford escort. they guy clearly had learning difficulties and was verry tame shall we say. he came to me and said i need 4 new tyres on my car. ok i said no problem. i braight the car in and went to go to work when i noticed the two rear tyres looked almost new. so i took them off to inspect and they were faultless and in verry good condition. so i checked the fronts and again nearly new with no faults. so i asked the gent who said he needed 4 new tyres . kwik fit he replyed . they said he needed all four and quoted him £360 . i was going to do the 4 for £120 before i relised they wer perfect. ripping people off is one thing but taking advantage of people that are clearly ill and a bit slow is just unexcusable . my old man has actually gone over to cause a row as he is discusted . i couldnt look someone in tha face and take there money like that. shamefull rant over Quote Link to comment Share on other sites More sharing options...
Geo Posted September 30, 2010 Share Posted September 30, 2010 shower of monkeys the lot of em. Quote Link to comment Share on other sites More sharing options...
Stonkin Posted September 30, 2010 Share Posted September 30, 2010 Let us know how your old man gets on Quote Link to comment Share on other sites More sharing options...
dr_jekyll Posted September 30, 2010 Author Share Posted September 30, 2010 Let us know how your old man gets on heel win , he a big bloke Quote Link to comment Share on other sites More sharing options...
Gaz6002 Posted September 30, 2010 Share Posted September 30, 2010 This was on Watchdog last week - Kwikfit scamming people out of money just because their customers know no better. Disgusting behavior, but it's MUCH more common in the car industry as most people realise. Main dealers do it all the time. Quote Link to comment Share on other sites More sharing options...
Supralad Posted September 30, 2010 Share Posted September 30, 2010 id have a go at them as well!!!!!!! Id do my nut in. Kwik fit also tried to charge me almost £300 for 1 contintal sport tyre where you could order them online for £170. Id never EVER go to kwik fit again after that stupid quote and reading the above. They even said its the cheapest price you find find anywhere. Absolute joke. if you wasnt in wales id happily go over to the kwik fit place and pretend to be the guys brother just to go mental. Quote Link to comment Share on other sites More sharing options...
johnny g Posted September 30, 2010 Share Posted September 30, 2010 Walk in there with the proof of the £170 and 9 times out of 10, they price match. They always do it for me when I need Michelin Pilots for the BMW Quote Link to comment Share on other sites More sharing options...
Ian W Posted September 30, 2010 Share Posted September 30, 2010 Don't trust them as far as I can throw them. Raging just reading that. Quote Link to comment Share on other sites More sharing options...
Scoboblio Posted September 30, 2010 Share Posted September 30, 2010 Report them to trading standards, that's shocking. Quote Link to comment Share on other sites More sharing options...
tony tt Posted September 30, 2010 Share Posted September 30, 2010 Robbing Bas##rds! Quote Link to comment Share on other sites More sharing options...
Thorin Posted September 30, 2010 Share Posted September 30, 2010 I once had an old car in a kwikfit for its MOT. They rang up and said it needed a new shock, fair enough, I knew it was leaking. ...then rang up and said it needed new front pads, I knew they were low but thought they were OK, but agreed. ...they then rang up and said I needed a new engine, and that the bloke at the garage next door could do it for me. I stormed down there to have a look, they had replaced the shock but not the pads (which as I thought were low but still fine). They tried telling me the pads were new and I needed to pay, and unless I did they were not going to give me my keys back. A few choice words later and I paid for the new shock and drove off. Car passed the MOT two days later at a different garage. Quote Link to comment Share on other sites More sharing options...
shima60 Posted September 30, 2010 Share Posted September 30, 2010 I wanna know what they had to say when your pa confronted them. Quote Link to comment Share on other sites More sharing options...
Supralad Posted September 30, 2010 Share Posted September 30, 2010 I once had an old car in a kwikfit for its MOT. They rang up and said it needed a new shock, fair enough, I knew it was leaking. ...then rang up and said it needed new front pads, I knew they were low but thought they were OK, but agreed. ...they then rang up and said I needed a new engine, and that the bloke at the garage next door could do it for me. I stormed down there to have a look, they had replaced the shock but not the pads (which as I thought were low but still fine). They tried telling me the pads were new and I needed to pay, and unless I did they were not going to give me my keys back. A few choice words later and I paid for the new shock and drove off. Car passed the MOT two days later at a different garage. they actually tried to charge you for new pads when they hadnt even touched them?! Kwik fit are a joke, and i thought ATS were bad... Quote Link to comment Share on other sites More sharing options...
monsween Posted September 30, 2010 Share Posted September 30, 2010 one of my friends works for qwik fit and she's not one of those but i know it does happen Quote Link to comment Share on other sites More sharing options...
evinX Posted September 30, 2010 Share Posted September 30, 2010 My dad took his vauxhall down years ago to our local to replace an exhaust, as the guy was backing out into the road to line up for the ramp, he nearly took out a old man, TWICE!! rofl my dad told him dont bother with the work and went to another place as hes right fussy with how his cars are treated Quote Link to comment Share on other sites More sharing options...
Guest Shammy Posted September 30, 2010 Share Posted September 30, 2010 That is disgusting, just shows what a crap world we live in these days. Most people are just greedy and fend for themselves without any regard to anyone elses hardships/feelings or even life. There are very few genuine people out there these days. As someone said, I don't know how anyone could look someone straight in the eye and lie to them to get more money out of them, especially if they are vulnerable. I would report them to trading standards. It's just like webuyanycar.com, getting told they have to get as much money off the value of the car as possible, even if it means resorting to lieing. http://www.mirror.co.uk/news/top-stories/2010/03/28/we-buy-any-car-for-less-115875-22143643/ Quote Link to comment Share on other sites More sharing options...
dr_jekyll Posted September 30, 2010 Author Share Posted September 30, 2010 well big tony has returned. aparently all knowlage of the escort was denied but hes satisfied in the fact he could tell the guy behind the counter was lieing and it lookd like he was going to wet him self . atleast we were able to stop one guy getting ripped off , and the m.o.t station by me has verry kindly offerd to retest the car for £10 to check over the other faults that kf said needed fixing so thats my good deed for the day done Quote Link to comment Share on other sites More sharing options...
Stonkin Posted September 30, 2010 Share Posted September 30, 2010 Fair play guys, teach the robbin bast*@%s a lesson Quote Link to comment Share on other sites More sharing options...
Josh Posted September 30, 2010 Share Posted September 30, 2010 Unbelievable, I don't see how they could do that either. I know I couldn't rip someone off like that, especially if he was disabled. They need closing down. Quote Link to comment Share on other sites More sharing options...
caseys Posted September 30, 2010 Share Posted September 30, 2010 atleast we were able to stop one guy getting ripped off , and the m.o.t station by me has verry kindly offerd to retest the car for £10 to check over the other faults that kf said needed fixing so thats my good deed for the day done Maybe report the specific branch to Watchdog and they can do a mystery shopper-esq run at it. Quote Link to comment Share on other sites More sharing options...
kjgreen3 Posted September 30, 2010 Share Posted September 30, 2010 Absolutely shocking behaviour and all the mechanics and counter staff should be ashamed for carrying on like that. Even though ultimately its a management decision to boost revenue. On another note I got a pair of vredesteins ultracs for 17" wheel about 18 months ago from kwik fit. I took advantage of their local price match got them for £150 (retail normally 120 quid each so £240) after I showed them an online quote - shame they didn't realise my online quote was the individual price per tyre if I bought 100 pairs. Doubt it would work again but I had to try my damndest not to smile when the assistant said yeah ok we can match that for you. What I would never do is take my car there for an mot they will fail it on advisory's just so they can get the remedial work from you albeit non-essential. Quote Link to comment Share on other sites More sharing options...
adnanshah247 Posted September 30, 2010 Share Posted September 30, 2010 kwik sh*t are the biggest idiots on the planet! went last year to get my supra a/c recharged and they said because its an import they cant do it, but magically the manager appeared ten minutes later who i had a very should i say harsh chat with and magically the re-filled it and the adapters fitted fine! Quote Link to comment Share on other sites More sharing options...
SUPRALOOPY Posted September 30, 2010 Share Posted September 30, 2010 It's a well known thing, the saying is "hit them once and hit them hard as you will not see them again" Quote Link to comment Share on other sites More sharing options...
jonathanc Posted September 30, 2010 Share Posted September 30, 2010 Shocking..is that even legal??? Saying that recently I got a quote of 130 quid to change rear pads when I found out OEM quality pads were only 8 quid or something from eBay. Not have much experience with them though to be fair. Last time I was there to re-gas my MR2's A/C and the guy couldn't find the engine compartment... Quote Link to comment Share on other sites More sharing options...
Lbm Posted September 30, 2010 Share Posted September 30, 2010 I once got a free exhaust rubber bung thing from them for the Supe. Other than that, I certainly wouldn't go near them. Quote Link to comment Share on other sites More sharing options...
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