rant Euro parts

[ronttuk]

I orderd some brake pads from euro parts yesterday to collect today,

 

i walked in gave them the reference number and paid straight away as requested,the guy did his little thing at the window to the stores and stood there waiting,

 

after about 10 mins he called out wheres my order about 4 people replied dunno,

so he goes round the back to the stores and i wait and i wait and i wait, after 40 mins i ask the other guy behind the counter wheres my brake pads "dunno im not serving you its up to him" so i wait and wait and wait, after an hour i say to the ignorant guy still standing there wheres my pads what going on, "they cant find them he replies" "ok give me a refund" i say, he looks me then walks around to the stores,

 

15 mins later a manager comes round and tells me they are still looking for the pads "dont bother i say give me a refund lifes to short" so he goes out to the stores starts shouting at everyone telling them i want a refund ,.but no where near as polite!!

 

then he comes back "ill just have a refund i say again" mm ok he replies, then cant find the supervisors card to refund my money,

 

another 10 mins later he returns with the card refunds me and doesnt even appologise!!

 

i will never use them again,,,,

[Attero]

These guys?

 

http://www.eurocarparts.com/ecp/p/Car-Parts

[neo2810]

Jesus, you're patient. After 10 minutes I'd have been over the counter and into the warehouse myself...

[gaz1]

same company my daughter worked for here

http://www.mkivsupra.net/vbb/showthread.php?t=198552

[evinX]

Euro parts for japanese cars = EPIC FAIL.

[Havard]

Euro parts for japanese cars = EPIC FAIL.

 

Not if you pay for them in Euros.....

[evinX]

not if you pay for them in euros.....

 

/\ bigger fail

[Tricky-Ricky]

As a complete contrast, i phoned my local branch looking for a battery for my Skyline, had a short list, the guy was very helpful and even told me he could do me a discount,

when i went there to pick up the battery i thought would do the job, it turned out that it wouldn't quite fit, so the guy lets me round to the stores and i proceed to measure half a dozen batteries for size, he was still very helpful and when i finally made my choice, he still gave me a good discount, and said if it didn't fit, i could bring it back.

 

Maybe its a case of locality as to whether you get a good service.

[Josh]

That sucks, did you complain or do you reckon it wouldn't have done anything anyway?

 

Tell your friends not to go there and forget 'em.