cant access itunes store anyone had this problem

[hodge]

Hey Guys.

Over the last couple of days I cant get onto the Itunes store.

The problem the pc is coming up with is:-

 

"ITunes could not connect to the ITunes store The

network connection was terminated unexpectedly"

 

 

 

Now ive got no problem with my internet connection at all and im a little stumped cos im a bit of a computer retard if it be known.

Ive just got myself an Iphone 4 but odviously cant use it until I can get onto the ITunes store.

Any help would be great.

Thanks

john

[ScottC]

Have you tried searching on Apple support?

[caseys]

It's working for me, I believe the store itself is fine, so it's either

 

a) your network

b) your iTunes install

c) your firewall blocking the iTunes store

 

I'd go for C first though as you're posting up on the forum Check it's not blocking anything to do with iTunes.

 

Otherwise will need a bit more info to help you.

[hodge]

Have you tried searching on Apple support?

 

Cant find anything on there at all.

 

It's working for me, I believe the store itself is fine, so it's either

 

a) your network

b) your iTunes install

c) your firewall blocking the iTunes store

 

I'd go for C first though as you're posting up on the forum Check it's not blocking anything to do with iTunes.

 

Otherwise will need a bit more info to help you.

 

 

Ive checked all the above (to the best of my ability anyways) and all seems to be fine.

 

netwwork is fine as im posting on here

iTunes in up to date

Firewall doesnt seem to be blocking anything associated with itunes.

 

AAAAAAHHHHHHHHHHHHHHHHHHHHH.

[hodge]

Ive just tried on my sons computer and it gives me the same issue. So am I right in thinking that its something to do with my service provider (Talk Talk) or the modem settings.

[Smallshinyant]

are you running norton security software?

[Ric]

Ive just tried on my sons computer and it gives me the same issue. So am I right in thinking that its something to do with my service provider (Talk Talk) or the modem settings.

 

probably talk talks routing to the apple servers, my plusnet service had it for a few days last year.

 

Hopefully it will clear soon enough, could ways try a modem restart, leave it unplugged for 5 mins or so to make sure you dont reconnect to the same circuit

[ScottC]

Did you try the discussions forum?

 

Edit. Does this help? Only read a few posts but seemed to be similar to your problem.

[hodge]

I ended taking it over to bosscos house and sticking it on his pc. Worked straight away. But.......

When I tried installing the update it said there was a fault with iTunes so I'll leave it a couple of days and try again.

[SupraStar 3000]

I get this all the time with my Ipodtouch and itunes running on a mac.

 

Seems to be intermittent and normally works 24hr later or after a restart.

I can't launch itunes with other applications open otherwise itunes just stalls and crashes.