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Serv-U FTP server set up help??


Chris Wilson

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I am trying to set up Serv-U version 6.02 on my ADSL linked home machine. It uses a netgear DG834 router which is in default config. Do I need to alter any of the router settings, and in Serv-U what do I put as my IP address? The blurb Zen sent me is copy pasted below, with user names and passwords blanked out. Thanks.

 

TECHNICAL DETAILS

-----------------

 

Below are the Technical Details needed to configure your computer or ADSL hardware. **These details are vital, so please keep a copy for your records**

 

Connection username: ~~~~~~~~~~~~

Connection password: ~~~~~~~~~~~~

 

Your username and password are case-sensitive. To ensure that no mistakes are made you may wish to copy and paste them directly from this e-mail.

 

There is no telephone number for ADSL to dial but if your hardware or software requires one please enter 0,38 with no area code prefix.

 

Configuration guides for Zen-supplied equipment can be found here: http://www.zensupport.co.uk/

 

**If you have any problems configuring equipment which was not supplied by Zen please contact the retailer or manufacturer directly**

 

 

ADVANCED DETAILS

----------------

 

Your modem or router MAY also ask for the following configuration information:

 

Connection type: PPPoA

VPI value: 0

VCI Value: 38

Encapsulation type: VC-MUX (or VC based)

Modulation: G.DMT (or DMT)

Authentication type: CHAP (may be listed as "PAP or CHAP")

 

If you are asked for any IP address details you should generally choose 'automatic' or 'dynamic'. This will enable our server to assign the correct static IP details automatically when you login.

 

**The following information should ONLY be used by a network administrator or computer expert**

 

IP address information:

 

Number of IP addresses: 8

IP addresses: 82.70.254.216 - 82.70.254.223

Subnet mask: 255.255.255.248

Subnet in slash notation: 82.70.254.216 /29

Network address: 82.70.254.216

Broadcast address: 82.70.254.223

Router address: 82.70.254.222

Number of IP addresses usable by your hosts: 5

 

Primary DNS: 212.23.8.1

Secondary DNS: 212.23.3.1

 

 

BACKUP DIAL-UP DETAILS

----------------------

 

You may configure a dial-up modem to use the following details if the ADSL connection ever becomes unavailable:

 

Telephone number: 08456000194

Username: ~~~~~~~~~~~~

Password: ~~~~~~~~~~~~

 

PLEASE NOTE: you should NOT attempt to use the backup dial-up and ADSL accounts at the same time.

 

 

E-MAIL / NEWS DETAILS

---------------------

 

These details will allow you to configure your e-mail software to send and receive from your new account:

 

Your e-mail address: ~~~~~~~~~~~~

 

E-mail username: ~~~~~~~~~~~

E-mail password: ~~~~~~~~~~~

(Incoming) POP3 server: mailhost.zen.co.uk

(Outgoing) SMTP server: mailhost.zen.co.uk

 

PLEASE NOTE: your e-mail client should NOT be configured to leave copies of messages on the server.

 

Further information and configuration advice can be found here: http://www.zensupport.co.uk/email.aspx

 

Information about ordering additional mailboxes can be found here: http://www.zen.co.uk/products/body_products.asp?ProdId=12351

 

The address of the Zen news server is: news.zen.co.uk

 

The news server is accessible from any Zen connection. No username or password authentication is used.

 

 

WEBSPACE DETAILS

----------------

 

You are provided with 1Gb of Web space with your ADSL account. The following information will allow you to configure your FTP client to access it:

 

FTP username: ~~~~~~~~

FTP password: ~~~~~~~~

FTP server: ftp.zen.co.uk

 

 

 

More detailed instructions can be found here: http://www.zensupport.co.uk/hosting.aspx?page=385

 

PLEASE NOTE: your Web space is for basic (HTML) scripting use only. If you require a more advanced hosting solution please take a look at our hosting Web site: http://www.zenwebhosting.com/

 

 

 

Please take some time to look at our Technical Support Web site at http://www.zensupport.co.uk. Here you will find detailed information on how to set up your connection and how to fix problems you may have. There is also an online service status display and a fault reporting form.

 

If you experience any problems after activation, that you cannot resolve using the information on the Technical Support Web site, please contact our Technical Support team by either e-mailing [email protected] or calling 0845 058 9009 (8am - 8pm Monday to Friday and 9am - 5pm Saturday).

 

If you have any questions regarding your order please feel free to contact our Customer Services team on 0845 058 9000 (9am - 5pm Monday to Friday) stating your Zen Order No: ~~~~~~~

 

Best regards,

Customer Services

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Good to see that you went for ZEN :trophy:

 

ON YOUR PC.

 

goto start > run and type in cmd

 

then type in ipconfig, this will give you the IP address of your PC

 

whats the IP address of your PC?

 

Just wondering whether your Router is doing NAT or not? if it is doing NAT then your PC will most likely have an IP address of 192.168.x.X

 

If you are doing NAT then you will need to switch that off on the router.

 

once done, give you PC and PUBLIC ip address as ZEN have given you plenty.

 

Give your FTP Server PC an IP address of 82.70.254.221 as an example, does this then allow you to surf the Web....

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Woah! too much info Serv-U is a simple FTP server that runs in the background on your desktop pc. It doesnt care what ip address it needs nor will it care if you are using a router.

 

All you need to do is setup a user account on the Serv-U program, and specify where your root ftp directory is going to live on your pc.

 

The only thing you may need to do is update a firewall so people can gain access to your ftp server.

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If I understand this correctly you want to set up the FTP program on your home computer so you can upload/download stuff from your new webspace ?

 

 

If so the IP to put into the FTP client (Serv-U) would be: ftp.zen.co.uk (not an IP as such) Just copy and paste that into the IP box

 

The you use the Login and pass as supplied here:

 

FTP username: ~~~~~~~~

FTP password: ~~~~~~~~

FTP server: ftp.zen.co.uk

 

 

That will enable you to upload files to your webspace.

 

You will not need to alter any settings in your router as it should use port 21 which should be free.

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If I understand this correctly you want to set up the FTP program on your home computer so you can upload/download stuff from your new webspace ?

 

i think Chris is trying to setup a an ftp server on his home computer. Serv-U is an ftp server, not a client, well it was when i lasted used Serv-U.

 

But i agree with imi, it completely slipped my mind that there will be complications if the router has NAT enabled.

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I think the default for the router is NAT enabled. i am getting out of my depth here, last time I buggered about with NAT was on an old Ascend router at the old house, when I had ISDN2. I managed to screw it up big style and had to gat a pal over to sort out the mess while I did something to his car in return :)

 

I am also concerned what security implications there are in playing with, or turning off, NAT?

 

Cheers.

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Chris.....

 

Yes, if you switch NAT off and give your PC a PUBLIC IP address, then you will be completely open to the internet (that means, that you will need to secure your PC with a personal firewall at the very least)

 

Even with NAT enabled provided your router supports PAT (port address translation) you can open port 21 INSIDE, so that you can access your FTP SERVER that sits behind your NAT router from the internet.

 

You are right though....this can get complicated, especially if you arent sure about what you are doing.....wish I was close by to help....cause I would have taken you up on your FREE CAR WORK OFFER :)

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Oh jeez..

 

You need to enable port forwarding and give your local PC a fixed internal address and not use DHCP.

Don't disable NAT. Don't change Serv-U config.

 

Basically your router will currently be handing out an IP address to anything attached to it via DHCP. This is basically a range of IPs in your routers DHCP server (type ipconfig at a command prompt to find your current PCs IP address.)

 

What you need to do is switch off DHCP in the router and manually configure an IP address within the Windows2k networking properties. The only downside of this is you'll need to keep a record of all your network IP devices addresses so you don't get two the same! [EDIT - I'm not going to guide you to do this. Changed my mind. Keep DHCP enabled for now unless your Local PC address keeps changing)

 

I'm getting the docs...http://kbserver.netgear.com/pdf/dg834gt_manual.pdf#xml=http://kbserver.netgear.com/inquira/default.asp?ui_mode=answer&prior_transaction_id=58750&action_code=6&highlight_info=352321549,21628,21651&turl=http%3A%2F%2Fkbserver.netgear.com%2Fpdf%2Fdg834gt_manual.pdf&answer_id=77650688

 

It's a DG834G - is that with wireless too?

 

I'm sure there's an easier way - but this seems logical at 23:22 on Sunday.

As you've locked down most stuff you'll need to explicitly allow FTP traffice through the firewall. [EDIT] - (This step may be unneccessary..skip to next section)

Ok - see Chapter 5-13. - How to Define services.

You need to Add a custom service. Call it FTP.

You need to now put the ports that FTP uses - TCP 20 and 21

Enter 20 in the start port and 21 in the end port.

(A port list is here for future reference http://lists.gpick.com/portlist/portlist.htm )

 

This enables these ports to be opened by your firewall.

 

to be cont below...

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BEFORE PROCEEDING make sure you have an output of IPCONFIG from your PC or you're in danger of not getting back into your router! (without getting messy)

 

IPConfig should output something like this:

Ethernet adapter LAN1:

 

Connection-specific DNS Suffix . :

IP Address. . . . . . . . . . . . : 192.168.1.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

 

Gateway is the address of your router. By defuault it is 192.168.1.1

 

=====================================

 

Really we should disable DHCP and manually give your PC an IP address. I'm going to skip this for a minute as I believe the Router is a bit cleverer than that and issues IP based on MAC address of your NIC to keep the same one.

It avoids a complication you can do without...

 

 

cont...

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Right - got your IP address from ipconfig? Good.

 

Check Page 5-6 of the manual "Inbound Rules (Port Forwarding)"

 

(Actually - you might not need to do the explicit firewall config as above...this step might do that for you)

 

The example in the menu shows you how to setup a web service (port 80)

Do the same as it says but for FTP (20/21)

Send to LAN server - this the IP address of the PC running the FTP server. (YOU DO NOT NEED TO CHANGE SERV-U CONFIG!) ServU will use by default your PCs IP address.

 

Enter the IP address from the IPconfig step into the Send to LAN server boxes.

 

Action should be allow always.

 

Click Apply.

 

Find someone on the other side (the Internet) to test your FTP address at your first fixed IP given to you by Xen. 82.70.254.216 ?

 

 

Ok - in summary cos I've waffled a bit.

You SHOULD only need to enable the Inbound Rules and put in your FTP server (PCs LAN) IP address.

If not, try putting the FTP port into the firewall as per the first post.

IF your PC LAN adapter IP address keeps changing when you turn the PC off, then you'll need to turn off DHCP - should have to..

 

This should be pretty much it.

 

Give me a call if you're stuck (Like I told you too!) ;)

 

Alternatively wait a few days until I hopefully turn up in my new beast. :ecstatic:

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OK , going to have a crack at this, thanks. Someone from Zen sent the following just now:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Create a firewall rule to allow traffic for ports 20 and 21 to your local network address(es) by configuring your router thusly:

 

Firewall Rules > Service = FTP(TCP:20,21) > Action = Allow Always.

 

 

It isn't dangerous unless there are serious weaknesses that can be exploited in the FTP software you are using (shouldn't be the case with Serv-U or any other reputable FTP server software). It may be better to specify your own custom FTP port number, so that there is less chance of it being randomly scanned on the internet. I suggest you select a number between 49152 and 65535 for this purpose, as they are non-reserved private ports.

 

If you do opt to use custom ports, the procedure for setting up firewall rules is slightly different, as you first have to create a custom service for your new port(s) in your router settings:

 

Services > Add Custom Service > Name = Custom FTP > Type = TCP > Start Port = 60021 (example) > Finish Port = 60021

 

 

You can then add the firewall rule, much as before but with a slight difference:

 

Firewall Rules > Service = Custom FTP(TCP:60021) > Action = Allow Always.

 

 

You will also want to set your FTP Server software to match the custom port number.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

IPCONFIG > C:\IPCONFIG.TXT

 

Windows 2000 IP Configuration

 

 

 

Ethernet adapter Local Area Connection:

 

 

 

Connection-specific DNS Suffix . :

IP Address. . . . . . . . . . . . : 192.168.0.2

 

Subnet Mask . . . . . . . . . . . : 255.255.255.0

 

Default Gateway . . . . . . . . . : 192.168.0.1

 

So when the router stuff asks for the LAN address I input 192.168.0.2

 

??

 

Cheers for all the help!

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I have manually set an IP address in networking, disabling DHCP allocation. I hope i have done it right!

 

I followed these instructions:

 

Try launching the "ipconfig" utility from a DOS box like this:

 

Start Menu > Run > [Type without quotes] "CMD" > [Type without quotes] "IPCONFIG /ALL"

 

 

This should display the information you need regarding your local IP number.

 

I prefer to select my own network address, and disable DHCP allocation. This will ensure that the address you supply in the router's configuration will always be correct, and there is less chance of any IP conflicts occuring, as well as a potentially faster and more efficient initial connection to the network:

 

Start Menu > Settings > Network Connections > [Right click on your network connection] > Properties > Internet Protocal (TCP/IP) > Use the following IP address > IP address = 192.168.0.2 {example} > Subnet mask = 255.0.0.0 > Default gateway = 192.168.0.1 > Use the following DNS server addresses > Preferred DNS server = 192.168.0.1

 

 

I removed and re loaded Serv-U using all default settings. If it doesn't work now I'll ait until I can read up on this, as I feel i am getting out of my depth, fast :)

 

Thanks again.

 

I did an

 

C:\ipconfig / all > C:\ipconfigall.txt and got this:

 

Windows 2000 IP Configuration

 

 

 

Host Name . . . . . . . . . . . . : emu

Primary DNS Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Broadcast

 

IP Routing Enabled. . . . . . . . : No

 

WINS Proxy Enabled. . . . . . . . : No

 

 

Ethernet adapter Local Area Connection:

 

 

 

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : NVIDIA nForce MCP Networking Adapter

Physical Address. . . . . . . . . : 00-0C-6E-C8-1D-1E

 

DHCP Enabled. . . . . . . . . . . : Yes

 

Autoconfiguration Enabled . . . . : Yes

 

IP Address. . . . . . . . . . . . : 192.168.0.2

 

Subnet Mask . . . . . . . . . . . : 255.255.255.0

 

Default Gateway . . . . . . . . . : 192.168.0.1

 

DHCP Server . . . . . . . . . . . : 192.168.0.1

 

DNS Servers . . . . . . . . . . . : 192.168.0.1

Lease Obtained. . . . . . . . . . : 06 June 2005 10:32:59

 

Lease Expires . . . . . . . . . . : 09 June 2005 10:32:59

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No worries mate. Glad it works! :clap:

 

Now you can have fun setting up different users for your friends so that some can upload, others can't, specify maximum drive space for people so they can't fill your drive, etc. etc.

 

That's the major advantage over you trying to use a webserver. (Xitami)

 

You can even have fun watching as people download a massive file and then you can ban them right before the file finishes :devil:

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