movistar Posted July 6, 2010 Share Posted July 6, 2010 Just some info i thought i would share you all..... Good Morning We are writing to inform you of changes that are happening at Heathrow Airport concerning pick-ups from outside the Terminals. BAA and the Metropolitan Police have been giving notices to all drivers at T5 telling them that they must not pick up from the departure level. Any drivers caught trying to pick up at departures will face a fine. All drivers must therefore pick-up inside the car park. As of this week, this ban has been extended to T1 and we expect T3 and T4 to follow in the near future. The notice also instructs that no drivers may return to the same Terminal within one hour. This latest instruction will obviously cause problems with driver pick-ups as, being based only 10 minutes from the Terminals, it is not unusual for a driver to pick up or drop off from the same terminal 2 or 3 times within an hour. Please can we ask when booking cars that correct Terminal numbers are given as number plate recognition cameras will automatically issue fines for returns within this one hour period. As all Heathrow collections now involve the driver having to come into the car park, there is currently a £2.50 car park charge which covers 30 minutes. Unfortunately this additional charge will now have to be passed on to our customers for all ‘Will Ring’ and ‘ASAP’ bookings. For ‘Meet & Greets’ we will continue to absorb the extra £2.50 charge. For account customers, on your invoices the Meet & Greet charge will now show as £9.50 and car parking £2.50 (still totalling £12.00) which still allows 30 minutes waiting time from when the flight has landed. I would like to add that, we are contesting this issue with BAA, but fighting such a large company over its decisions is not easy, should anything change in the future we will of course keep you informed. We offer our sincere apologies for any inconvenience this may cause. LHR Express Cars Ltd 91 Station Road West Drayton UB7 7LT 01895 444 333 Quote Link to comment Share on other sites More sharing options...
Stonkin Posted July 6, 2010 Share Posted July 6, 2010 Well thats gona go down well Quote Link to comment Share on other sites More sharing options...
Charlotte Posted July 6, 2010 Share Posted July 6, 2010 That's preposterous. Quote Link to comment Share on other sites More sharing options...
ilicos Posted July 6, 2010 Share Posted July 6, 2010 That's preposterous. Well it's one way to help pay for the pay rises that are being demanded Quote Link to comment Share on other sites More sharing options...
Gaz6002 Posted July 6, 2010 Share Posted July 6, 2010 Ah, someone has been waving the efficiency wand at BAA Quote Link to comment Share on other sites More sharing options...
Charlotte Posted July 6, 2010 Share Posted July 6, 2010 Well it's one way to help pay for the pay rises that are being demanded Actually I've re-read - it's only for people picking up in the drop off zones. The same applies at Southampton Airport. I suppose it's fair enough although it is annoying - especially for taxis and the like. Quote Link to comment Share on other sites More sharing options...
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