supra steveo Posted March 12, 2010 Share Posted March 12, 2010 Over the last few days I've installed McAfee on my laptop and now my laptop is not working online it's conected to to wireless router but on the task bar at the bottom right of the screen it's not showing me the globe icon on the two screens?? I've checked make sure it's not got " work ofline " ticked and it hasn't . Is it just coincidence that it's stopped working after installing McAfee security to my laptop? Quote Link to comment Share on other sites More sharing options...
Smallshinyant Posted March 12, 2010 Share Posted March 12, 2010 Not a big fan of the big Security suits, but it may not be at fault. have you got any other machines connected via the wireless and are they still working? Quote Link to comment Share on other sites More sharing options...
TRACIE_LOU Posted March 12, 2010 Share Posted March 12, 2010 Over the last few days I've installed McAfee on my laptop and now my laptop is not working online it's conected to to wireless router but on the task bar at the bottom right of the screen it's not showing me the globe icon on the two screens?? I've checked make sure it's not got " work ofline " ticked and it hasn't . Is it just coincidence that it's stopped working after installing McAfee security to my laptop? I had that before with mcAfee, have you got any other virus software still on the pc?.. sometimes remenants of previous clash and stop it working Quote Link to comment Share on other sites More sharing options...
supra steveo Posted March 12, 2010 Author Share Posted March 12, 2010 Not a big fan of the big Security suits, but it may not be at fault. have you got any other machines connected via the wireless and are they still working? Yes another laptop and a ps3 I had that before with mcAfee, have you got any other virus software still on the pc?.. sometimes remenants of previous clash and stop it working yeah norton but it was pap and I've removed as much of that as I can Quote Link to comment Share on other sites More sharing options...
scotty71 Posted March 12, 2010 Share Posted March 12, 2010 McAfee sucks, as does Norton. People still pay for and use these products which suprises me. Uninstall McAfee or/and system restore to the last good point before you installed McAfee Scotty Quote Link to comment Share on other sites More sharing options...
TRACIE_LOU Posted March 12, 2010 Share Posted March 12, 2010 Yuk! Norton gets everywhere and is hard to remove!. i bet its that that is causing your problem, Quote Link to comment Share on other sites More sharing options...
supra steveo Posted March 12, 2010 Author Share Posted March 12, 2010 Doh!!! What's good then? Quote Link to comment Share on other sites More sharing options...
TRACIE_LOU Posted March 12, 2010 Share Posted March 12, 2010 I have kaspersky which works great (or seems to) also i think the AVG is good i used that too before, they do a download version!... I'm sure someone much more computer literate will be alot more helpful tho... I just try:D Ps .. Only just started coming back on here, have you got a car now?? Quote Link to comment Share on other sites More sharing options...
monsween Posted March 12, 2010 Share Posted March 12, 2010 I have kaspersky which works great (or seems to) also i think the AVG is good i used that too before, they do a download version!... I'm sure someone much more computer literate will be alot more helpful tho... I just try:D Ps .. Only just started coming back on here, have you got a car now?? Yes yes, AVG is the way forward. Its free and better than all the pish that comes with norton. Your also wanting Zone Alarm and Spybot. All free software. Job done. Quote Link to comment Share on other sites More sharing options...
supra steveo Posted March 12, 2010 Author Share Posted March 12, 2010 I've uninstalled McAfee and restored back to the start of the week and there is still no change what else can I check ? Quote Link to comment Share on other sites More sharing options...
Smallshinyant Posted March 12, 2010 Share Posted March 12, 2010 can you ping your router? if you dont know how, i will post up a rough guide. Quote Link to comment Share on other sites More sharing options...
supra steveo Posted March 12, 2010 Author Share Posted March 12, 2010 Haven't got a clue what ya on about mate Quote Link to comment Share on other sites More sharing options...
supra steveo Posted March 12, 2010 Author Share Posted March 12, 2010 The pc is telling me I am conected but it won't open IE it just says cannot display page Quote Link to comment Share on other sites More sharing options...
Smallshinyant Posted March 12, 2010 Share Posted March 12, 2010 ok. click your start button -> Then Click Run (im guessing your on XP) -> in the new box that pops up type CMD then click OK. At this point a black window should appear with some text. In the black DOS box type ping http://www.google.co.uk (then press return) It will either give you an error message or it will give you 4 response times. If you get an error. in the same box type ipconfig (then press return) and post back on here what results it gives you. Good luck Quote Link to comment Share on other sites More sharing options...
supra steveo Posted March 12, 2010 Author Share Posted March 12, 2010 Am I being thick here ? I don't have a run button Quote Link to comment Share on other sites More sharing options...
supra steveo Posted March 12, 2010 Author Share Posted March 12, 2010 Oh hang on I am on vista that might be a reason why Quote Link to comment Share on other sites More sharing options...
Smallshinyant Posted March 12, 2010 Share Posted March 12, 2010 Ahh, okies well thats kinda of a good thing. Once its up and running again scrap all your other stuff and just get yourself the microsoft security essentials(anti virus and bits. Free). If you click on the program bar, or whatever its called. (its the button down the bottom left of the screen that brings up all your programs) Just start typing CMD then press enter. you should get up the DOS box. If not let me know. Quote Link to comment Share on other sites More sharing options...
supra steveo Posted March 15, 2010 Author Share Posted March 15, 2010 Yup did that and it came up with the black box.......... What now coz I fail at Internet Quote Link to comment Share on other sites More sharing options...
ilicos Posted March 15, 2010 Share Posted March 15, 2010 may sound dumb, but do you have a static ip address set on your laptop? Quote Link to comment Share on other sites More sharing options...
supra steveo Posted March 15, 2010 Author Share Posted March 15, 2010 A what ?? Quote Link to comment Share on other sites More sharing options...
Purity14 Posted March 15, 2010 Share Posted March 15, 2010 You can hold WINDOWS-KEY + R to bring up the run command. Type in the box CMD and press enter. A black box will appear type : ping http://www.google.co.uk tell us what it says. Quote Link to comment Share on other sites More sharing options...
supra steveo Posted March 15, 2010 Author Share Posted March 15, 2010 right it said could not find host check name and trt again Quote Link to comment Share on other sites More sharing options...
Purity14 Posted March 15, 2010 Share Posted March 15, 2010 in that black box type: "ipconfig" without quotes tell us what it says... exactly Quote Link to comment Share on other sites More sharing options...
supra steveo Posted March 16, 2010 Author Share Posted March 16, 2010 Well it came up with a canny bit but I think that " media disconnected " might have something to do with it , the girlfriend says I've got a bad virus on my c drive and might have to do a full system restore and I will need to back up all my music on my iTunes and bf2 patches to cd got a feeling I have got quite a task ahead of me Quote Link to comment Share on other sites More sharing options...
Purity14 Posted March 16, 2010 Share Posted March 16, 2010 You need to tell us about what the "canny bit" says Quote Link to comment Share on other sites More sharing options...
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