Lurch Posted November 22, 2009 Share Posted November 22, 2009 Hello Everyone. Any computer wizz's able to help me at all? I've got a acer aspire laptop and the other night I was downloading a few things had a video on and a few other bits a pieces, so it was working pretty hard. Then all of a sudden the computer crashed, completly stopped, nothing worked at all even the mouse. So I held the power button and restarted it. Ever since then it goes REALLY slow and explorer.exe keeps crashing. I also have those gauges on the sidebar and the RAM gauge never goes lower than 56% even when I'm not doing anything?? I've done Registry cleaners, virus scanner's, c drive check. Alot of programs wont install aswell. Any ideas? Any help is greatly appreciated, I really dont want to do a format.... but if I have to I have to Quote Link to comment Share on other sites More sharing options...
The-Plethora Posted November 22, 2009 Share Posted November 22, 2009 When its running slow do a CTRL+ALT+DEL to bring up task manager. Then choose view then select columns. Check I/O reads and I/O writes, this will show if anything is using your hard disk and slowing things up, worth a shot for starters. Do you guages show CPU use? if you look under the processes section in task manager you can see whats using all the CPU. Quote Link to comment Share on other sites More sharing options...
Lurch Posted November 22, 2009 Author Share Posted November 22, 2009 Cheers for your reply, I took a print screen as I dont really know what is windows programs and what is something I installed... "][/url] Quote Link to comment Share on other sites More sharing options...
Abz Posted November 22, 2009 Share Posted November 22, 2009 Sounds like your running Vista? First of all I've take out the battery from the laptop & leave it out for about 20 minutes. Make sure no power cord is connect so then it can clear out any information stored in the RAM. As mentioned above, I would recommend using Task Manager to check what applications are being the most memory hungry & then kill the process (click on processes tab). What was you downloading? And how was you doing it? I would recommend you uninstall any program from Add\Remove programs (Control Panel) which you don't recongnise. Clear out temp files, rerun virus scans (Make sure the .dat files for the virus scan is up to date by normally right clicking on the icon & updating. After all this if you still have problems I would recommend rebuild the OS on the laptop again but put it this way, if you have a corrupt system file & one day your laptop dies, you could have more hassle getting your data. This way you have an opportunity to backup your data & do a fresh rebuild. Hope this helps Quote Link to comment Share on other sites More sharing options...
Lurch Posted November 22, 2009 Author Share Posted November 22, 2009 Yes, I am running vista home premium. I took the ram out earlier incase it was a faulty RAM stick, tried them 1 at a time. I was downloading a few things with utorrent. There's not many programs in add/remove, I haven't got many programs. Few months ago I had a hard drive die on me and wouldn't boot so I had to take the hard drive out and use it as an external h/d to get my files back, so I'm well backed up as I could of lost 100's personal photo's and important documents. Could it be that what ever made the 1st hard drive to pack up is making this one pack up, CPU or RAM or something? explorer.exe had been crashing every now and then when I opened the downloaded folder in my documents but only for a few seconds and then worked fine... Quote Link to comment Share on other sites More sharing options...
The Restorer Posted November 22, 2009 Share Posted November 22, 2009 ... so when your watching these videos could something sticky be ending up on the hard drive On a more serious note, the main item using memory seems to be Internet Explorer. It is possible that some plug-in is causing you an issues. You know the ones playing flash adverts etc. Try using a different browser, Chrome even as that has it's own task manager that gives a good breakdown of the processes running within it. Quote Link to comment Share on other sites More sharing options...
Abz Posted November 22, 2009 Share Posted November 22, 2009 ... so when your watching these videos could something sticky be ending up on the hard drive On a more serious note, the main item using memory seems to be Internet Explorer. It is possible that some plug-in is causing you an issues. You know the ones playing flash adverts etc. Try using a different browser, Chrome even as that has it's own task manager that gives a good breakdown of the processes running within it. Good point! If it is then you need to get yourself a laptop cover sunshine! Just had a look at your print screen & yes iexplorer does seem to be taking the most amount of memory (I can see that you are on facebook). As mentioned above try that... or Firefox. If your explorer windows keeps crashing you do know that you can do: New Task > Type in explorer and a nice one will start. With any explorer issues you would either need to create a new windows profile or rebuild the OS. I'd go with the latter so then no bugs are pulled across. Could it be these torrent sites you are using to download items are pulling down bad files\dodgy files. Are you running a good AV software? That also checks Malware etc? Quote Link to comment Share on other sites More sharing options...
Lurch Posted November 22, 2009 Author Share Posted November 22, 2009 lol. Not sure about the internet explorer as it goes slow even if internet explorer isn't on - unless you mean I have to uninstall it? Installshield was another process using alot on taskbar but i ended that before print screening. Hasn't made any difference though. I tried to do a repair install of vista but half way through it come up with an error saying there was a file missing and was unable to continue. But it was the same copy I installed vista on my laptop originally... Quote Link to comment Share on other sites More sharing options...
Harris25 Posted November 22, 2009 Share Posted November 22, 2009 if all else fails its format time muahahahaha Quote Link to comment Share on other sites More sharing options...
Abz Posted November 22, 2009 Share Posted November 22, 2009 lol. Not sure about the internet explorer as it goes slow even if internet explorer isn't on - unless you mean I have to uninstall it? Installshield was another process using alot on taskbar but i ended that before print screening. Hasn't made any difference though. I tried to do a repair install of vista but half way through it come up with an error saying there was a file missing and was unable to continue. But it was the same copy I installed vista on my laptop originally... I'd format the drive & then put back Vista. Quote Link to comment Share on other sites More sharing options...
Lurch Posted November 22, 2009 Author Share Posted November 22, 2009 The sites are supposed to be checked for viruses and things but there's no reason why one cant slip through. None of the downloads were finished before it started this problem. I'm using AVG as the anti-virus, malwarebytes, cc cleaner and comodo firewall.... I think its heading in the direction of a total wipe and re-install Quote Link to comment Share on other sites More sharing options...
DamanC Posted November 23, 2009 Share Posted November 23, 2009 Id use this opportunity to format and install windows 7. Quote Link to comment Share on other sites More sharing options...
Lurch Posted November 23, 2009 Author Share Posted November 23, 2009 I was thinking the same thing actually... Cheers for your help everyone!! Quote Link to comment Share on other sites More sharing options...
Animal Posted November 23, 2009 Share Posted November 23, 2009 I'd format the drive & then put back XP or Win 7. Fixed Quote Link to comment Share on other sites More sharing options...
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