dangerous brain Posted November 11, 2009 Share Posted November 11, 2009 It could well have been a coincidence but I was suspisious after they told me it was crank and igniter when G2 is crank and cam they also snapped off one of the ht retaining clips when I asked "what was that that" the guy turned around and said "dont worry about it" I know they r not expensive but he did not even offer to take money off the bill! That would be because they fall apart the instant you touch them fella. The heat from the engine makes them extremely brittle and they fall apart. Quite probably the reason why he said don't worry about it is that they are very used to replacing them and have sh*t loads of them in stock (experience of the car shows through huh). I'm not sure why you would expect the garage to pay for bits of your car that fall apart. No I,m not a fanboi just telling you a truth Quote Link to comment Share on other sites More sharing options...
Tricky-Ricky Posted November 11, 2009 Share Posted November 11, 2009 Just dont take it to some back street guy who works out of his garden!! QUOTE] Thats not a very nice way to talk about CW:innocent: Quote Link to comment Share on other sites More sharing options...
Muffleman Posted November 12, 2009 Share Posted November 12, 2009 I have heard good things about AFR but I had a bad experience that's where it went last time I was quoted £75 to £100 for rocker cover gasgets and ended up paying £215 with a plug change (and I bought all the parts separatly) any way driving home the light came on took it back to AFR it went on the diagnostic and a G2 code come up I was told it was an igniter or crank sensor and nothing to do with the work they had done I later found that G2 is crank or cam sensor which is close to the area where they were working changing the covers. I found it strange that they thought the G2 code was crank sensor and igniter anyway top and tail of it I am not very happy with AFR and would not go back. Definitely worth putting the other side of the story. Yes the car came in for cam cover gaskets and plugs. When the car arrived it was red hot but we cracked on anyway. Lee sat on our shoulders throughout the whole process, asking many questions about his car and other cars, tuning etc etc. Not really a problem as we're friendly chaps but Lee can therefore vouch for exactly how long it all took and the issues we had with the studs etc. He can also confirm that we charged for less time than was taken. The car was roadtested and all was fine. When Lee called to say the engine light had come up, we said to come back and we'll take a look. We then run diagnostics and spent some time on the car, free of charge. The code, from memory, was 42 I think. An error code completely unrelated to replacing cam cover gaskets ! So the light would have come up had it been here for cam cover gaskets or not. Our beloved Supras are getting older, and things do go wrong on them. John\Dude and I spent some more time on the car but couldn't spend anymore given we have a workshop full of cars, but we didn't charge for this. We tried to explain it is coincidental and nothing to do with cam cover gaskets. John actually started to get a little frustrated at this point. We have very very few unhappy customers, even so I am saddened that Lee is unhappy, but we will never please everybody. Hope that clears things up a little, Lee is welcome to call me to discuss the situation or pop back and let us have a look but I have 11 Supras in the workshop at the mo and really must crack on Quote Link to comment Share on other sites More sharing options...
lethallee77 Posted November 12, 2009 Author Share Posted November 12, 2009 Definitely worth putting the other side of the story. Yes the car came in for cam cover gaskets and plugs. When the car arrived it was red hot but we cracked on anyway. Lee sat on our shoulders throughout the whole process, asking many questions about his car and other cars, tuning etc etc. Not really a problem as we're friendly chaps but Lee can therefore vouch for exactly how long it all took and the issues we had with the studs etc. He can also confirm that we charged for less time than was taken. The car was roadtested and all was fine. When Lee called to say the engine light had come up, we said to come back and we'll take a look. We then run diagnostics and spent some time on the car, free of charge. The code, from memory, was 42 I think. An error code completely unrelated to replacing cam cover gaskets ! So the light would have come up had it been here for cam cover gaskets or not. Our beloved Supras are getting older, and things do go wrong on them. John\Dude and I spent some more time on the car but couldn't spend anymore given we have a workshop full of cars, but we didn't charge for this. We tried to explain it is coincidental and nothing to do with cam cover gaskets. John actually started to get a little frustrated at this point. We have very very few unhappy customers, even so I am saddened that Lee is unhappy, but we will never please everybody. Hope that clears things up a little, Lee is welcome to call me to discuss the situation or pop back and let us have a look but I have 11 Supras in the workshop at the mo and really must crack on I was on your sholders because I was interested and a bit boared it was an hour before you started I got to yours at 9 the car went in at 10 I had allready been for a walk around the estate. I only watched you guys remove the second cam cover put on the second gasget and fit back and do the plugs which was 2 and a half hours later 12.30 pm and I paid graciously no questions even though I had been quoted max of an hour to do the gasgets. I clearly remember you saying to me it was a "G2 code" and you said "it was crank or igniter" and "the problem was between the igniter and ecu". I just found it strange that G2 is cam and crank and you did not say this to me and that was the area you were working on. My car also left with a lumpy idel which I was told would reset after 20 miles but it still has this intermitently. I am an honest guy I am not lying I did not bring the car in trying to con you. Jussed a bit pi**ed that the car came in for a relativly simple job which turned out to be really expensive and left with something more serious there's no way of proving anything so I am not going to rant on any more about it. Quote Link to comment Share on other sites More sharing options...
dangerous brain Posted November 12, 2009 Share Posted November 12, 2009 He wouldn't have said a G2 code as there isn't a G2 code on supra's. There is however a 42 code which is the no1 speed sensor from memory. That can cause issue's if you've reset the ecu which will have happened as the battery will have been disconnected for the work you had done. If the ECU whilst in learn mode ie when first switched on gets a lack of signals it will naturally be a bit confused and run a bit crap. 42 code is probably the most common fault on speedo converted supra fwiw. Quote Link to comment Share on other sites More sharing options...
pistonbroke Posted November 12, 2009 Share Posted November 12, 2009 Tech one in Sidcup?, you must have spoken to Derek then? He's a top bloke who I've used on my last 5 cars. He phoned me the other day asking for the part numbers for the coil pack clips, I guess he must have been talking about your car. I put him onto Whifbitz as Paul keeps them in stock. Mines going in there again soon for some work. He's very honest when it comes to pricing and totally reasonable. I've heard the VVTI is a bit of a bitch when it comes to error codes. They're not the same as non VVTI. I can't confirm whether code 42 is the same. Quote Link to comment Share on other sites More sharing options...
lethallee77 Posted November 12, 2009 Author Share Posted November 12, 2009 He wouldn't have said a G2 code as there isn't a G2 code on supra's. There is however a 42 code which is the no1 speed sensor from memory. That can cause issue's if you've reset the ecu which will have happened as the battery will have been disconnected for the work you had done. If the ECU whilst in learn mode ie when first switched on gets a lack of signals it will naturally be a bit confused and run a bit crap. 42 code is probably the most common fault on speedo converted supra fwiw. http://www.mkivsupra.net/vbb/attachment.php?attachmentid=13920&d=1112558346 I think this page has the G2 code I was talking about second one down I spoke to Thor they also know or recognise this code Quote Link to comment Share on other sites More sharing options...
lethallee77 Posted November 12, 2009 Author Share Posted November 12, 2009 Tech one in Sidcup?, you must have spoken to Derek then? He's a top bloke who I've used on my last 5 cars. He phoned me the other day asking for the part numbers for the coil pack clips, I guess he must have been talking about your car. I put him onto Whifbitz as Paul keeps them in stock. Mines going in there again soon for some work. He's very honest when it comes to pricing and totally reasonable. I've heard the VVTI is a bit of a bitch when it comes to error codes. They're not the same as non VVTI. I can't confirm whether code 42 is the same. yeah he seemed a very nice bloke he did not charge me and said to keep him informed with what goes on with my car. I will use him for non diagnostic supra related stuff in the future just got to get this sorted first Quote Link to comment Share on other sites More sharing options...
dude Posted November 13, 2009 Share Posted November 13, 2009 Like Matt has already said in our opinion the fault was coming back as Ignitor pack so he cleaned the connection and when started there was no fault code, however we would rather see a satisfied customer even if they don't wish to use us again so you are more than welcome to drop the car down and we will look at it free of charge, if the fault does prove to be unrelated then I would ask you to pay a nominal payment, if the fault is as a result of a sensor or something that has been dislodged we will carry out an oil and filter change for you foc. Quote Link to comment Share on other sites More sharing options...
Ian C Posted November 13, 2009 Share Posted November 13, 2009 You could read the error code yourself and tell us what it is on here, let us help diagnose it http://www.mkivsupra.net/vbb/showthread.php?t=35920 -Ian Quote Link to comment Share on other sites More sharing options...
Paul372 Posted November 13, 2009 Share Posted November 13, 2009 Yes their is a Supraman in Meopham not mepping, i've spoke to him on the phone but haven't dealt with him at all so i can't tell you whats he's like Quote Link to comment Share on other sites More sharing options...
Tricky-Ricky Posted November 13, 2009 Share Posted November 13, 2009 Like Matt has already said in our opinion the fault was coming back as Ignitor pack so he cleaned the connection and when started there was no fault code, however we would rather see a satisfied customer even if they don't wish to use us again so you are more than welcome to drop the car down and we will look at it free of charge, if the fault does prove to be unrelated then I would ask you to pay a nominal payment, if the fault is as a result of a sensor or something that has been dislodged we will carry out an oil and filter change for you foc. Well i would like to comment, that you would be a fool not to take up Dudes kind offer:respekt: you couldn't possibly get fairer response from a company, especially after having a good moan about them. Quote Link to comment Share on other sites More sharing options...
Jamesy Posted November 13, 2009 Share Posted November 13, 2009 gotta say in all the times i've been to AFR, with all my cars (and there's been a few), i've found Matt and John nothing but 1st class and have been well chuffed when leaving. As dicky said above that is a kind offer and backs up what they stand for Quote Link to comment Share on other sites More sharing options...
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