kill1308 Posted July 9, 2009 Share Posted July 9, 2009 I was just going to leave it for I.T guy tomorrow. I'd do just that and call it a day, if you don't know what your doing it's best left to someone that does. You wouldn't open your engine and start pulling bits out if you didn't know what you were doing would you Quote Link to comment Share on other sites More sharing options...
Charlotte Posted July 9, 2009 Share Posted July 9, 2009 Ah, that's not soo good.. Will restrict the jokes a bit now incase Charlotte tells me off again. Get off my back would ya? Quote Link to comment Share on other sites More sharing options...
SupraGirlie Posted July 9, 2009 Author Share Posted July 9, 2009 I'd do just that and call it a day, if you don't know what your doing it's best left to someone that does. You wouldn't open your engine and start pulling bits out if you didn't know what you were doing would you True Quote Link to comment Share on other sites More sharing options...
MrRalphMan Posted July 9, 2009 Share Posted July 9, 2009 I believe it's Vista Home Premium, I'm not really bothered about losing the stuff on there, it's only a bit of music and all the pictures are hosted elsewhere anyway. I just don't want to have to get a new Laptop, it would be my 3rd in 2 years lol. What ever happens you shouldn't need a new PC. Worse case a system Restore (of the OS) will give you a clean machine and once the AV software is on there, providing you are a little more careful of what you download , you should be fine. Quote Link to comment Share on other sites More sharing options...
stevie_b Posted July 10, 2009 Share Posted July 10, 2009 Let us know how you get on with this Nell. If you need more help you're welcome to PM me if you want. Quote Link to comment Share on other sites More sharing options...
SupraGirlie Posted July 10, 2009 Author Share Posted July 10, 2009 Thanks The I.T guy has been and gone, all he did was come in, put in an Anti-Virus CD and it's now running (in DOS?) he said it should fix it but if it doesn't he will come back, so fingers crossed! Quote Link to comment Share on other sites More sharing options...
SupraGirlie Posted July 10, 2009 Author Share Posted July 10, 2009 The Avira software he put on has finished scanning, and found nothing! So what should I do now! Should I just start the laptop back up and see if it's fixed? I don't see how it can be though seeing as Avira found nothing after a full scan. Quote Link to comment Share on other sites More sharing options...
Matt H Posted July 10, 2009 Share Posted July 10, 2009 Excellent, I'll give this a go if setting the laptop on fire doesn't work Thanks The I.T guy has been and gone, all he did was come in, put in an Anti-Virus CD and it's now running (in DOS?) he said it should fix it but if it doesn't he will come back, so fingers crossed! That's good, do you mind asking how much a call out like that costs? I might need something similar but for interent connection issues Ta Quote Link to comment Share on other sites More sharing options...
SupraGirlie Posted July 10, 2009 Author Share Posted July 10, 2009 That's good, do you mind asking how much a call out like that costs? I might need something similar but for interent connection issues Ta Not sure as I won't be paying for it, our company will just get invoiced, hopefully won't be alot as he was only here 2 minutes! Quote Link to comment Share on other sites More sharing options...
Smallshinyant Posted July 10, 2009 Share Posted July 10, 2009 Different anti-virus often get different results. still voting for a re-install. http://www.av-test.org/ Matt H, whats your connection issue? Quote Link to comment Share on other sites More sharing options...
MrRalphMan Posted July 10, 2009 Share Posted July 10, 2009 The Avira software he put on has finished scanning, and found nothing! So what should I do now! Should I just start the laptop back up and see if it's fixed? I don't see how it can be though seeing as Avira found nothing after a full scan. How up to date are these DOS scanners, do they download latest virus defs when they run? If not then they cannot be that useful. If it hasn't found anything and you are still getting issues, then I vote for a re-install too. If you've nothing you don't mind losing on there, it's prob the quickest option rather then try several other things first. Quote Link to comment Share on other sites More sharing options...
stevie_b Posted July 10, 2009 Share Posted July 10, 2009 Should I just start the laptop back up and see if it's fixed? Definitely worth a go (nothing to lose), although like you I have my doubts. I don't know what contract your company has with the IT guy (I assume he's an ad-hoc contractor from what you've said), but I would give him another call if it hasn't been fixed. If you need it back up and running asap, re-installing Windows is the "definitely will work" option. It's just a pain to have to re-install everything (programs, MS Office, internet settings, email settings, bookmarks, etc) from scratch. It can be quicker than trying a whole load of things that later turn out not to work though. Does your company not have a company-wide license of some anti-virus software (e.g. Symantec, Sophos, etc) that it insists is installed on all PCs on its network? I use Avast antivirus (which is free), although if the IT guy is on the case it's probably best to let him do his thing, rather than us wading in with all kinds of "try this, try that" (unless you want us to). Too many geeks spoil the broth. Quote Link to comment Share on other sites More sharing options...
SupraGirlie Posted July 10, 2009 Author Share Posted July 10, 2009 Definitely worth a go (nothing to lose), although like you I have my doubts. I don't know what contract your company has with the IT guy (I assume he's an ad-hoc contractor from what you've said), but I would give him another call if it hasn't been fixed. If you need it back up and running asap, re-installing Windows is the "definitely will work" option. It's just a pain to have to re-install everything (programs, MS Office, internet settings, email settings, bookmarks, etc) from scratch. It can be quicker than trying a whole load of things that later turn out not to work though. Does your company not have a company-wide license of some anti-virus software (e.g. Symantec, Sophos, etc) that it insists is installed on all PCs on its network? I use Avast antivirus (which is free), although if the IT guy is on the case it's probably best to let him do his thing, rather than us wading in with all kinds of "try this, try that" (unless you want us to). Too many geeks spoil the broth. It certainly would be a pain if I have to re install Windows My company just have Kaspersky on every PC (except mine till yesterday!) I am just about do reboot and start a full scan on Kaspersky in safe mode, see if that works! Quote Link to comment Share on other sites More sharing options...
imi Posted July 10, 2009 Share Posted July 10, 2009 is that chap still around that believes that MACs are overpriced ....... It's just a pain to have to re-install everything (programs, MS Office, internet settings, email settings, bookmarks, etc) from scratch. It can be quicker than trying a whole load of things that later turn out not to work though. couldn't agree more. Quote Link to comment Share on other sites More sharing options...
Kearney Posted July 10, 2009 Share Posted July 10, 2009 Stop surfing for p0rn! . Damn you got there before me...... a day before... LOL Quote Link to comment Share on other sites More sharing options...
DamanC Posted July 10, 2009 Share Posted July 10, 2009 is that chap still around that believes that MACs are overpriced Chap? Do you mean 'masses'? Quote Link to comment Share on other sites More sharing options...
Angarak Posted July 10, 2009 Share Posted July 10, 2009 If anyone has already suggested this then forgive me, I dont have enough time to read 5 pages as im starving and my tea is getting served up Anyway, download MalwareBytes and Combofix - run Malware Bytes first, update it then do a full scan. If it finds anything tell it to remove it. Once you've done that, run combofix, again if it finds anything tell it to remove it (if it doesnt do this automatically). That will remove most of the common rootkit viruses on your PC, some that normal AV software dont detect (as rootkits run at a higher OS level than some AV software). Quote Link to comment Share on other sites More sharing options...
Fifty Posted July 10, 2009 Share Posted July 10, 2009 If anyone has already suggested this then forgive me, I dont have enough time to read 5 pages as im starving and my tea is getting served up Anyway, download MalwareBytes and Combofix - run Malware Bytes first, update it then do a full scan. If it finds anything tell it to remove it. Once you've done that, run combofix, again if it finds anything tell it to remove it (if it doesnt do this automatically). That will remove most of the common rootkit viruses on your PC, some that normal AV software dont detect (as rootkits run at a higher OS level than some AV software). Completely agree with this sound like you got the infamous "System Security Virus" good call sir -- SG did you open a warning that said your system was under threat? this is how this nasty bug** spreads! Rich Quote Link to comment Share on other sites More sharing options...
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