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The mkiv Supra Owners Club

Getting rid of a Virus


SupraGirlie

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So I click this 'MP3' file that turns out to be a virus yesterday, it opened up loads of tabs on IE, then shuts down the laptop several times over giving me crazy screens full of code. Totally my fault for clicking an MP3 that was compressed in a zip file with no virus protection either, but anyway I have now bought Kaspersky 2010, did a full scan, it found 1 Virus and 12 Trojans, job done I thought.

 

Today I turn my laptop on, and about 20 minutes after doing so, IE pops up (I use chrome) and opens loads of random tabs and each time I close them, it opens back up again. It's getting very annoying, how can I make Kaspersky kill it? And more to the point why did Kaspersky not find this already and kill it?!

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Stop surfing for p0rn! :p :D

 

Update your virus signature file in Kaspersky, and try the scan again. I think Kaspersky has a good reputation so it should have found and killed it. IMO installing another anti-virus program on top of an existing one will cause more trouble than it will cure, so I won't suggest that.

 

Does Kaspersky tell you what the virus name is? If so, google it or post it up here and we'll see if there's a specific thing you can do to kill it.

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Stop surfing for p0rn! :p :D

 

Update your virus signature file in Kaspersky, and try the scan again. I think Kaspersky has a good reputation so it should have found and killed it. IMO installing another anti-virus program on top of an existing one will cause more trouble than it will cure, so I won't suggest that.

 

Does Kaspersky tell you what the virus name is? If so, google it or post it up here and we'll see if there's a specific thing you can do to kill it.

 

Thanks for the reply, how might I go about updating a virus signature?! I have to do that full scan again?! It took hours yesterday! Wish I bought a Mac now.

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Sorry to hear about the virus Supragirlie. I'm afraid the burn with fire is the best way(metaphorically speaking). Once a machine is infected it generally will not be safe to use again until wiped(formatted) and your operating system reinstalled.

 

reason: Modern viruses, as a rule do not damage a computer as there is no money in that. they will try to rob your data, use your connection for denial of service attacks, or simply to propergate itself. Once they are on a system they will then attempt to bury them self into your core files and bring in some friends. Viruses deletion is not as effective as they would like you to believe and will generally always be leaving something behind so they continue to use your system. So although you're Anti-virus program has picked up one such problem there maybe more now that it is not picking up. Back-up as much data as you can, and call that friend who knows about computers to wipe and re-install.

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If Kaspersky isn't picking it up after an update and full scan, then that doesnt look good.

Does K (I'm not typing that again) have an out going firewall? If not then you might be at risk from a Trojen..

 

If it was that buggered, the safest option would be to re-install windows. Not nice, but at least you'll know it was clean and protected.

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Sorry to hear about the virus Supragirlie. I'm afraid the burn with fire is the best way(metaphorically speaking). Once a machine is infected it generally will not be safe to use again until wiped(formatted) and your operating system reinstalled.

 

reason: Modern viruses, as a rule do not damage a computer as there is no money in that. they will try to rob your data, use your connection for denial of service attacks, or simply to propergate itself. Once they are on a system they will then attempt to bury them self into your core files and bring in some friends. Viruses deletion is not as effective as they would like you to believe and will generally always be leaving something behind so they continue to use your system. So although you're Anti-virus program has picked up one such problem there maybe more now that it is not picking up. Back-up as much data as you can, and call that friend who knows about computers to wipe and re-install.

 

:blink:

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If Kaspersky isn't picking it up after an update and full scan, then that doesnt look good.

Does K (I'm not typing that again) have an out going firewall? If not then you might be at risk from a Trojen..

 

If it was that buggered, the safest option would be to re-install windows. Not nice, but at least you'll know it was clean and protected.

 

I thought as much :( Surely I can delete this thing off the hard drive if I can find it?

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not how way they work... they generally dig them self into one of your system files(not somewhere you can just delete stuff).

 

p.s. please do not use the computer for any online banking. once your machine has been rebuilt change any passwords that you have typed on the computer since having the virus. Best to be safe and paranoid

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Lemsip and a w*nk.

And how should I go about that :blink:

In his defence, tbourner's advice didn't specify who should receive said w*nk.:innocent:

 

aaaanyway...

 

If you're thinking of wiping the thing and start again, you could try installing one of the free antivirus packages and trying that as a last-ditch effort.

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No one going to suggest trying a system restore then, it has to work sometime!

 

Failing that remove anything you dont like the look of from startup

 

Probably a stupid question, but If I do a system restore will I still have Kaspersky as I only installed it yesterday after I got the virus.

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