alaing Posted March 24, 2009 Share Posted March 24, 2009 I have an mr2 turbo with a missfire problem, i must be something simple but i couldnt find it, so i put it into a local place that does starlets think they might be able to sort it. They have not managed to sort it out and cant tell what exaclty is wrong with, they say it could be this it could be that etc (yeh i knew that already). They want to bill me £420 for labour for spending ten hours 'looking over the engine' but not solving the problem. If i pay i end up exactly where i started but £420 lighter . What can i do about not paying the full amount? Quote Link to comment Share on other sites More sharing options...
jamesmark Posted March 24, 2009 Share Posted March 24, 2009 10 hours to check over something as small as an MR2??? I would be asking for a full detailed run down of exactly everything they checked. That may not get you off with some of it but I would be telling them that I now have it in writing so if it is one of these things I will be back. Quote Link to comment Share on other sites More sharing options...
Gaz6002 Posted March 24, 2009 Share Posted March 24, 2009 i must be something simple Sorry, couldn't resist quoting that You can ask them for an invoice, but at the end of the day if you didn't book it in for them to specifically fix the car but just for a diagnosis then I think you're going to be £420 lighter unfortunately. On the plus side, get in touch with Toyota GT and they'll find out what the problem is Hope you get it sorted mate. Quote Link to comment Share on other sites More sharing options...
Tom Posted March 24, 2009 Share Posted March 24, 2009 This is a little bit annoying as no dought most on here that are not in a trade will say "don't pay you shouldn't pay but why not? they've spent the time looking over your car, but the other side is that were you informed during the 10 hour check over?, for example did the garage give you the option after a couple of hours whether to keep looking and let you know that you will be charged per hour or did they just come up with this bill? and carry on regardless? Quote Link to comment Share on other sites More sharing options...
alaing Posted March 24, 2009 Author Share Posted March 24, 2009 no they just com up with the bill. I do understand that i should pay for their time, but its not my fault they dont have the expertise to fix it and spend all that time messing about with something they dont really understand. Quote Link to comment Share on other sites More sharing options...
Tom Posted March 24, 2009 Share Posted March 24, 2009 no they just com up with the bill. I do understand that i should pay for their time, but its not my fault they dont have the expertise to fix it and spend all that time messing about with something they dont really understand. that's pretty bad tbh, they really should have kept you informed all the way and I'd be dubious about the company. There really is no excuse in not letting you know and to me it's clear they just wanted your money Quote Link to comment Share on other sites More sharing options...
Tom Posted March 24, 2009 Share Posted March 24, 2009 double post Quote Link to comment Share on other sites More sharing options...
alaing Posted March 24, 2009 Author Share Posted March 24, 2009 Well they have some done some usefull stuff that im willing to pay for. But i was not expecting the bill to be so high for them so send me back a car that doesnt work, and have no answers for. Quote Link to comment Share on other sites More sharing options...
Tom Posted March 24, 2009 Share Posted March 24, 2009 well if you can find out everything that they checked, but then get those things double checked, don't assume the things they did inspect were actually inspected when does it missfire? on boost? certain rev range? idle? cold/hot? Quote Link to comment Share on other sites More sharing options...
alaing Posted March 24, 2009 Author Share Posted March 24, 2009 on idle, i put it down to either ECU, AFM, MAF sensor, pressure sensor. But all these can be checked for resistance to see if they are working within parameters apart from the ECU. But they have not given me a definate this isnt working or that is working etc. What i want for my £420 is a list of all the sensors and there test readings really but fat chance ill get that. Quote Link to comment Share on other sites More sharing options...
Tom Posted March 24, 2009 Share Posted March 24, 2009 hopefully someone on here might know the best way of getting this information from them if they can't give satisfactory answers as per pm swapping the parts with a working car is a good step forward, I'll assume plugs and coilpacks (does it have coilpacks?) have been checked? Quote Link to comment Share on other sites More sharing options...
Pot Posted March 24, 2009 Share Posted March 24, 2009 Not that it'll help you out now, and although I sympathise with your situation, I always ask whatever garage I book my car into for an update whenever 'investigations' or work go past £XXX, and for a quote if they know what's up at the time of booking... Good luck with your negitiations with them though... Quote Link to comment Share on other sites More sharing options...
alaing Posted March 24, 2009 Author Share Posted March 24, 2009 Tom, It has only one coilpack that goes to the dizzy then out from there, and all iginition componants are new. The spark is good and the timing spot on. Its more like its dump to much fuel into the cylinder and not enough air beacause all the plugs get sooted up and black somke out the back. Its such an annoying situation, I had it at another garage who 'looked it over', they towed it for me to another garage who 'looked it over' and nither of them could fix it but the guy at the first garage who did all that said ' i cant fix no charge'. Quote Link to comment Share on other sites More sharing options...
broomie Posted March 24, 2009 Share Posted March 24, 2009 this dont help you this time but in future use this guy he is an mr2 guru! http://www.pacific-works.co.uk/ Quote Link to comment Share on other sites More sharing options...
Nodalmighty Posted March 25, 2009 Share Posted March 25, 2009 Have you done an Error Code blink test? Does it only missfire when warm? Lyndon. Quote Link to comment Share on other sites More sharing options...
Konrad Posted March 25, 2009 Share Posted March 25, 2009 Hold on, wtf you are saying guys? Bloke took car to garage and said, that it is missfiring. He asked to find and cure problem. Mechanic took car, mess around, drank 4 teas and said "F*** knows what the hell is causing this missfire, maybe it's ecu, maybe coil pack, maybe it's God wrath... Now bill is 430 pounds ta". Even if he brought car for diagnosis - he suppose to pay for DIAGNOSE what is going WRONG with the car! Quote Link to comment Share on other sites More sharing options...
JustGav Posted March 25, 2009 Share Posted March 25, 2009 Re-arrange..... giraffe having a.. I wouldn't pay it personally, for the garage it is a case of win some, loose some... Quote Link to comment Share on other sites More sharing options...
AlexM Posted March 25, 2009 Share Posted March 25, 2009 What have they actually done? I wouldn't pay £420 when they haven't actually achieved anything. Quote Link to comment Share on other sites More sharing options...
supra_aero Posted March 25, 2009 Share Posted March 25, 2009 That's unfortunate. I'd have a nice professional constructive talk with him advising why you could not pay it in full and say if I take it to another garage who diagnoses the fault I am willing to let him do the labour on it - can't be fairer than that to him. Quote Link to comment Share on other sites More sharing options...
alaing Posted March 25, 2009 Author Share Posted March 25, 2009 They have done a few things they: picked it up - £50 fitted a new dizzy cap (although i had fitted a new dizzy cap) and rotor arm- £50 cut of a locking wheel nut ( a generous hours labour) -£32 reset the timing belt ( previous garage said this was set to autodata. but hey!?) So another 2 hours for that -£64 An hour for checking for vacum/boost leaks- £32 so total im will to pay is £228 even though car is just as bad as i left it with them with no answear to what the problem is. Quote Link to comment Share on other sites More sharing options...
DODGYDODDS Posted March 25, 2009 Share Posted March 25, 2009 The above work, did you request any of it i.e new dizzy cap/ locking wheel nut, or did they take it upon themselves? Quote Link to comment Share on other sites More sharing options...
alaing Posted March 25, 2009 Author Share Posted March 25, 2009 No i said i was happy for them to do that. Quote Link to comment Share on other sites More sharing options...
Spike3.0 Posted March 25, 2009 Share Posted March 25, 2009 Give them nothing... Me don't speak no English ; ) Quote Link to comment Share on other sites More sharing options...
DODGYDODDS Posted March 25, 2009 Share Posted March 25, 2009 Give them nothing... Me don't speak no English ; ) Ive seen that work before No i said i was happy for them to do that. ahh ok mate. Quote Link to comment Share on other sites More sharing options...
alaing Posted March 25, 2009 Author Share Posted March 25, 2009 Give them nothing... Me don't speak no English ; ) Awesome ill try that! Quote Link to comment Share on other sites More sharing options...
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