Kopite Posted February 26, 2009 Share Posted February 26, 2009 Does anyone here work for Sky? Getting nowhere with the people in the Customer Service centre and i'm not a happy bunny either!! Got a bit of a billing issue i'd like some advice on please! Quote Link to comment Share on other sites More sharing options...
Mike Posted February 26, 2009 Share Posted February 26, 2009 I think Todd works for Sky in some capacity? Quote Link to comment Share on other sites More sharing options...
bolarbag Posted February 26, 2009 Share Posted February 26, 2009 I just cancelled my installation with them for the HD and the works, paid my money middle of december, put me back in January took day off work(which wasnt easy) to wait in the whole day for them and they never arrived, set me back to 28th of Feb and they just recently called to rearrange, what a nightmare trying to cancel! About an hour and a half on the phone:rolleyes: Quote Link to comment Share on other sites More sharing options...
Kopite Posted February 26, 2009 Author Share Posted February 26, 2009 Yeah i was on the phone for an hour and a half too arguing with the woman, my phoneline where the multiroom box is has stopped working so when i've checked my last few statements, i've been paying £105/month! When I asked if there was anything that could be done to charge me my normal rate while the phoneline's fixed it was a simple "no, you have to let the engineer come which is £65". When i asked if he could fix a broken phoneline in the wall, she wouldn't say, just kept going on about offering extra insurance etc Whenever I asked if I could speak to her supervisor / manager, it was a "no they'll tell you the same". Not too impressed, was thinkin of SkyPlus HD myself but thinking of cancelling the whole lot to be honest, was fed up of the "no satellite signal being received" crap anyway! Quote Link to comment Share on other sites More sharing options...
Kopite Posted February 26, 2009 Author Share Posted February 26, 2009 I think Todd works for Sky in some capacity? Cheers Mike, will PM him now Quote Link to comment Share on other sites More sharing options...
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