Mail to CP pistons failing, any techies know why?

[Chris Wilson]

Checked that the address [email protected] is good from their web pages (http://www/cppistons.com) but my mail to them is bouncing. Also tried [email protected] Below are the headers from the bounced mail return, anyone know what's up please? Thanks.

 

Return-path:

Received: from th-mail-b0119.gradwell.net ([193.111.201.43])

by bastion04.mail.zen.co.uk with esmtp (Exim 4.63)

id 1L9Tk9-0000DX-K1

for [email protected]; Mon, 08 Dec 2008 00:12:58 +0000

X-Gradwell-Mailfilter: 2115 not matched

X-Envelope-To: [email protected]

X-Forwarding-To: [email protected]

Delivered-To: [email protected]

Received: from adsl-99-166-57-228.dsl.irvnca.sbcglobal.net ([99.166.57.228] helo=cpserver1.cppistons.com country=US)

by th-mail-b0119.gradwell.net with esmtp (Gradwell gwh-smtpd 1.290) id 493c6688.3661.17

for [email protected]; Mon, 8 Dec 2008 00:12:56 +0000

(envelope-sender )

From: [email protected]

To: [email protected]

Date: Sun, 7 Dec 2008 16:13:12 -0800

MIME-Version: 1.0

Content-Type: multipart/report; report-type=delivery-status;

boundary="9B095B5ADSN=_01C954E9AF9D0A2C0000559Dcpserver1.cppist"

X-DSNContext: 335a7efd - 4523 - 00000001 - 80040546

Message-ID: [email protected][/u]>

Subject: Delivery Status Notification (Failure)

X-ZenAWL-Match: false

X-Zen-Test-Spam-Score: 0

X-Zen-Test-Spam-Bar: (/)

X-Originating-Bastion04-IP: [193.111.201.43]

X-Envelope-From:

X-Envelope-To: [email protected]

X-Apparently-To: [email protected]

X-Zen-Loop2: b74ca0799a9a2261a195da7329255927

X-Zen-Loop: c9bc7c9327fd4d0d9bd95de18b3a172d

X-Zen-Stored: hausdorff.zen.co.uk/1L9TkA-0000iV-37/2008-12-08 00:12:58

[Homer]

It looks like their mail server filter software has deleted it as spam. Can't offer much more advice apart from to call them, if that option is even open to you.

 

If you can only use email I have some accounts (which won't be blocked) to verify your mail address, content, and request a contact.

[Pete]

The headers from the error reporting email itself don't tell you much. The error reporting email itself should contain some information in the body that says a reason why it was rejected.

There's some odd aliasing with the Zen email address in there. ([email protected]) Maybe the recipient server doesn't like this setup much.

 

The spam tags in there are from the Zen servers analysing this error email, not the recipient server.

[Chris Wilson]

Ah, I have found this as well:

 

Reporting-MTA: dns;cpserver1.cppistons.com

Received-From-MTA: dns;smarthost01.mail.zen.net.uk

Arrival-Date: Sun, 7 Dec 2008 16:13:12 -0800

 

Final-Recipient: rfc822;[email protected]

Action: failed

Status: 5.1.1

 

Final-Recipient: rfc822;[email protected]

Action: failed

Status: 5.1.1

 

 

 

Does that help? Cheers.